Scratch/scuff resistance is frequently linked to the airbelt bumper concept, described as non-marring and protective for furniture, walls, and the vacuum body itself.
A rear wheel/ball used during lie-flat cleaning helps avoid scraping and reduces the chance of scratching floors or the unit body when cleaning under furniture.
Surface gentleness is commonly credited to parquet-style hard-floor heads and rubber/non-marking wheels that help protect wood and tile. A few notes mention occasional scraping in very low-clearance areas, pointing to head choice as the key factor.
A matte finish is noted as a practical choice that hides wear better than glossy finishes, with at least one reviewer calling it less prone to visible scratching over time.
The matte exterior is reported to resist scuffs, fingerprints, and visible dust better than glossy designs, and the included mat helps protect floors near the dock.
Some reviewers highlight floor-friendly touches like rubber-coated wheels or gentle brushes aimed at protecting hard floors. Proper tool selection still matters for delicate surfaces.
One review cautions that brushrolls may still spin in hard-floor mode, which could worry owners of delicate floors. No scratches were observed in testing, but caution is advised on soft or easily marred surfaces.
Scratch resistance is mixed: some users see cosmetic scuffs on glossy areas after months of use. Functionality is unaffected, but appearance-focused buyers may notice wear.
A few reviewers warn the brush can be aggressive on hard floors at higher power, so care is needed to avoid potential scratching or overly harsh contact on delicate surfaces.
Cosmetic durability is a minor but present theme, with mentions of scratches and some tools leaving marks on surfaces. These reports are not universal but suggest care is needed around delicate finishes.
There are mixed reports: some users see furniture scuffs/marks and note the lack of a softer bumper, so homes with delicate finishes may want to watch edge-contact settings.
Scratch resistance gets mixed attention: at least one test source raised concerns about potential floor scratching at high scrub settings, while others did not report damage. Cautious settings and monitoring on delicate floors are commonly advised.
Some owners warn that dragging hard grit or pebbles can scratch wood floors if not picked up cleanly, so careful technique matters on delicate surfaces.
Exterior scratch/scuff resistance is a weak point in at least one long-term use report, with noticeable cosmetic wear from bumping and scraping around the home.