NOW Foods Supplements, Alpha Lipoic Acid 600 mg with Grape Seed Extract & Bioperine®, Extra Strength, 120 Veg Capsules

Overall Customer Satisfaction

Customer satisfaction with NOW Foods Supplements, particularly the Alpha Lipoic Acid with Grape Seed Extract & Bioperine, appears to be mixed. Many users report positive experiences with the effectiveness of the supplements, noting improvements in health and well-being. However, there are significant complaints regarding product quality and customer service, leading to a polarized view among consumers.

Effectiveness of the Supplement

Several customers have praised the effectiveness of NOW Foods Alpha Lipoic Acid, mentioning noticeable benefits such as increased energy levels and enhanced overall health. Users have reported feeling better after incorporating this supplement into their daily routines, suggesting that it may help with various health concerns. However, some users have expressed disappointment when the product did not meet their expectations based on previous supplements they used.

Product Quality Concerns

There are numerous reports from customers regarding issues with product quality. Some users have experienced products that changed color or became stale before their expiration dates. Complaints also include finding mold in some supplements, raising concerns about manufacturing practices and storage conditions. These issues have led some customers to seek alternatives to NOW Foods products.

Customer Service Experience

The customer service experience with NOW Foods has been notably criticized by several users. Many have reported difficulties in obtaining refunds or assistance with product issues, describing customer service representatives as unhelpful or rude. This negative experience has contributed to a lack of trust in the brand among certain consumers, prompting them to explore other options for their supplement needs.

Pricing and Value

NOW Foods supplements are often noted for their affordability compared to competitors in the market. Customers appreciate the reasonable pricing, especially for those on a budget who still want quality supplements. However, some users argue that lower prices may come at the expense of product quality, leading to mixed feelings about the overall value of these products.

Brand Reputation

The reputation of NOW Foods is somewhat divided among consumers. While some loyal customers trust the brand and regularly purchase its products, others have voiced strong criticisms regarding product safety and customer support. This division highlights a need for potential buyers to conduct thorough research before committing to purchasing from NOW Foods.