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Reviews say the DuoClean head effortlessly gobbles up large debris on hard floors without snowplowing, handling everything from everyday crumbs to big messes.
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Powered Lift-Away and multiple easy-to-access configurations let the Apex switch between upright and portable modes, making it especially handy for stairs and hard-to-reach areas.
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The DuoClean Zero M floor head can be fitted onto the older Apex body, making it easy for existing Apex owners to upgrade to the new Zero M brush head without replacing the whole vacuum.
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A five year warranty and reports that Shark is good about honoring support give the Apex reassuring backing in case of issues over time.
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A fully sealed system with fine filtration is designed to trap dust and allergens within the bin, keeping exhaust fairly clean for allergy-sensitive users, and the washable foam, felt and HEPA filters are easy to access and rinse while the sealed body helps ensure all air passes through the filters before exhausting.
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Users report very strong overall suction and airflow, with measurements around 101 inches of water lift and about 90 CFM at the hose that beat many Dyson and Miele uprights and clearly improve carpet cleaning compared with older Apex models.
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Zero-M technology on the Apex head keeps long hair from wrapping around the brush, with reviewers noting that even heavy hair tests leave the roller virtually clear and greatly reducing the need for manual detangling, though the self cleaning effect works best over several passes rather than instantly on the first swipe.
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Strong suction, the DuoClean floorhead, a dedicated pet tool and the Zero-M brush give the Apex excellent pet hair removal on carpets, hard floors and upholstery for multi-pet households, with some testers calling its pet hair pickup second to none.
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The soft roller in the DuoClean head is repeatedly praised for picking up the finest dust from hard floors in a single pass, making it a standout choice for homes with lots of bare flooring.
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Feedback points to noticeably stronger pickup on typical household carpet than the older Apex, with the Zero M DuoClean head pulling up visible debris quickly in tests and sometimes even pulling itself forward because of the strong traction on carpeted floors, while also moving and cleaning reasonably well on thicker shag style carpet in demonstrations.
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Overall impressions are very positive, with reviewers praising its strong suction, DuoClean head, Zero-M brush and upgraded wheels, often choosing it as a go-to workhorse for whole-house and even professional cleaning and describing it as an excellent buy and a clear upgrade over older Apex models despite fairly basic packaging.
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Reviewers like the updated champagne brown or cappuccino color scheme, saying the Apex looks modern and stylish overall even if some trim details such as the wheel finish are fairly simple.
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Tests with the motorized pet tool show that the Apex can pull up embedded pet and human hair from medium pile carpet, though the pet tool’s own brush tends to collect hair and needs to be cleaned out between sessions.
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As an older premium upright, the Apex often sells for less than newer flagships while still delivering strong cleaning, making it a good value pick when discounted.
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The roughly 30-foot cord provides ample reach for most homes, letting users traverse several rooms before needing to switch outlets.
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Bright LED lights on both the floor nozzle and handle help illuminate dust and debris in darker corners and under furniture while vacuuming.
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Glide technology and the Lift-Away mode make the Apex feel smooth and easy to steer, though on carpet the powerful DuoClean head can pull itself forward and require a bit more effort to pull back in certain modes, while swivel steering allows the cleaner head to pivot tightly around furniture and it still moves surprisingly well even on thick shag carpet in tests.
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While the main body feels solid, the updated rubber wheels and sturdier new hose design are seen as major improvements over the older felt-covered wheels, easing earlier worries about long-term durability even though no failures have been reported, though a few owners think the wheel finish looks a bit rough.
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A relatively compact dust cup suits routine cleanups but can fill faster in large homes, so some owners may need to empty it more often than larger uprights.
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Owners describe noise levels as similar to the previous Apex and reasonably quiet for a full size upright, noting that it never sounds excessively loud in normal use.
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Most Apex Zero-M bundles include useful basics like crevice, upholstery and dusting tools plus an under-appliance wand and often a motorized pet tool, giving good coverage for tight spaces and pet hair, though the pet tool and some dusting tools can feel basic and may collect hair or skip the usual brush tip.