Faceplate/accessory inclusion

Faceplate and accessory inclusion is minimal in-box, usually just the black trim. Reviewers point out that alternative faceplates and angled mounts are available, but typically require extra purchases.

At least one reviewer calls out the lack of alternate faceplates compared with competing doorbells that include multiple covers. This makes the product feel less customizable out of the box for matching exterior finishes.

Accessory/faceplate compatibility is a sore spot: several reviews stress that older faceplates do not fit this redesign and that customization is more limited or fixed compared with some previous Ring models.