Warranty and support

Support feedback is limited but generally positive when mentioned, including responsive help and replacement parts; the biggest desire is for continued software stability improvements.

Support experiences are mixed. Some reviewers received responses or replacements after defects, while others describe time-consuming troubleshooting and backend account/device cleanup during setup.

Support experiences are mixed: some issues are resolved through resets or firmware, but at least one owner describes an unresolved fingerprint problem and dissatisfaction with the resolution path.