App
P1
Product 1: eufy Video Smart Lock E330
4.5
The app was consistently praised as simple, polished, and useful for setup, live view, lock control, access management, and monitoring.
P2
Product 2: eufy FamiLock S3 Max Smart...
4.2
The Eufy app was considered capable and feature-rich, with useful controls and setup help, but one reviewer found it sprawling.
Auto-lock
P1
Product 1: eufy Video Smart Lock E330
4.8
Auto-lock drew strong praise for reliably relocking after a set time and reducing worry about whether the door was left unlocked.
P2
Product 2: eufy FamiLock S3 Max Smart...
4.7
Auto-lock was viewed as a meaningful convenience and peace-of-mind feature, especially for families that forget to lock up.
Auto-relock after failed attempts
P1
Product 1: eufy Video Smart Lock E330
5.0
The failed-attempt lockout behavior was viewed as a strong security safeguard when someone keeps entering wrong codes or fingerprints.
P2
Product 2: eufy FamiLock S3 Max Smart...
4.0
Wrong-try lockout was viewed positively as a useful safeguard against repeated bad attempts.
Battery
P1
Product 1: eufy Video Smart Lock E330
3.7
Battery feedback was the most divided area: some reviewers liked the removable rechargeable pack, while others reported short runtime or slow charging.
P2
Product 2: eufy FamiLock S3 Max Smart...
4.4
The dual-battery design was one of the most praised practical features, although heavy camera use made one reviewer doubt the advertised runtime.
Build quality and durability
P1
Product 1: eufy Video Smart Lock E330
4.9
Build quality was rated very highly, with reviewers repeatedly describing the lock as metal, sturdy, well made, durable, and high quality.
P2
Product 2: eufy FamiLock S3 Max Smart...
4.7
Build quality drew strong praise, with reviewers describing the lock as robust, durable, and safe-like despite its size.
Camera and doorbell performance
P1
Product 1: eufy Video Smart Lock E330
4.4
Camera and doorbell performance was generally strong, with sharp 2K video, good night vision, fast loading, and useful two-way features, though field of view and door placement limited some setups.
P2
Product 2: eufy FamiLock S3 Max Smart...
4.2
Camera and doorbell performance was mixed-positive: daytime video, field of view, and the indoor screen drew praise, while low-light video, audio, and doorbell-button expectations were caveats.
Door-sense
P1
Product 1: eufy Video Smart Lock E330
2.0
Door-sense was weakly supported because a reviewer specifically wanted a sensor to know whether the door was open or closed.
P2
Product 2: eufy FamiLock S3 Max Smart...
3.8
Door-sense received qualified praise because it can infer door state without a separate sensor, though with some edge-case caveats.
Door compatibility (deadbolt fit)
P1
Product 1: eufy Video Smart Lock E330
2.5
Door compatibility was a major caveat because screen doors, storm doors, deep jambs, and awkward door angles could compromise the camera or overall fit.
P2
Product 2: eufy FamiLock S3 Max Smart...
2.5
Door fit/usefulness is context-dependent: glass, windowed, screen, or storm doors can reduce the value of the camera and interior display.
Facial recognition
P1
Product 1: eufy Video Smart Lock E330
3.0
Facial recognition was mixed: HomeBase-linked identification worked in one test, while another reviewer wanted face-based unlocking added.
P2
Product 2: eufy FamiLock S3 Max Smart...
4.5
Facial recognition was praised when paired with HomeBase, but reviewers treated it as an add-on rather than a built-in core feature.
Fingerprint
P1
Product 1: eufy Video Smart Lock E330
4.9
Fingerprint access was one of the strongest areas, repeatedly described as fast, accurate, responsive, convenient, and the preferred unlock method.
P2Product 2: eufy FamiLock S3 Max Smart...
No score yetHub requirement
P1
Product 1: eufy Video Smart Lock E330
3.5
Hub requirement was mixed because the lock can work without a HomeBase, but one reviewer disliked needing a separate chime when used alone.
P2
Product 2: eufy FamiLock S3 Max Smart...
2.7
HomeBase dependence was a downside when reviewers wanted facial recognition or the most advanced alerts.
Industrial design
P1
Product 1: eufy Video Smart Lock E330
4.5
Industrial design was well liked, with reviewers calling the lock sleek, compact, sharp, premium-looking, and attractive.
P2
Product 2: eufy FamiLock S3 Max Smart...
4.2
Industrial design was seen as modern and premium, though several reviewers noted that the lock is large or visually high-tech.
Installation and Setup
P1
Product 1: eufy Video Smart Lock E330
4.6
Installation and setup were consistently praised as quick, easy, straightforward, foolproof, or among the easiest smart-lock setups reviewers had tried.
P2
Product 2: eufy FamiLock S3 Max Smart...
4.3
Reviewers generally found setup straightforward and app-guided, though one pre-release unit caused connection and install friction.
Key override reliability
P1
Product 1: eufy Video Smart Lock E330
4.4
Key override reliability scored well because reviewers appreciated the hidden physical key and backup power options for dead-battery situations.
P2
Product 2: eufy FamiLock S3 Max Smart...
4.2
Reviewers treated the physical key override as a useful fallback for emergencies or users who prefer non-smart access.
Keypad
P1
Product 1: eufy Video Smart Lock E330
4.6
The keypad was viewed positively for reliability, passcode flexibility, and backlighting, although one reviewer treated keypad access as less preferred than fingerprint.
P2
Product 2: eufy FamiLock S3 Max Smart...
4.5
The keypad was generally praised as responsive, visible, and easy to use, with scramble-code support helping privacy.
Keyway quality
P1
Product 1: eufy Video Smart Lock E330
2.3
Keyway quality was a recurring weakness because multiple reviewers noted the lock cannot be rekeyed or needs a locksmith for extra keys.
P2
Product 2: eufy FamiLock S3 Max Smart...
2.8
The hidden keyway cover was the weakest physical detail, with one reviewer finding it hard to reseat securely.
Lock/unlock speed
P1
Product 1: eufy Video Smart Lock E330
5.0
Lock and unlock speed scored strongly in the one clear opinionated review that called the lock fast and quiet.
P2
Product 2: eufy FamiLock S3 Max Smart...
5.0
Lock/unlock responsiveness was excellent in testing, especially with voice commands.
Locking motor
P1
Product 1: eufy Video Smart Lock E330
4.5
The locking motor was praised as smooth and responsive in hands-on use.
P2
Product 2: eufy FamiLock S3 Max Smart...
4.5
The motorized lock button was praised as making operation easier, particularly for users with limited hand comfort.
Locking reliability
P1
Product 1: eufy Video Smart Lock E330
4.8
Locking reliability scored highly where reviewers focused on the smart-lock half, calling it responsive and saying it worked as advertised.
P2
Product 2: eufy FamiLock S3 Max Smart...
5.0
Locking reliability was consistently strong in the reviews that tested repeated lock/unlock behavior and routines.
Notifications
P1
Product 1: eufy Video Smart Lock E330
4.9
Notifications were a clear strength, with reviewers describing alerts as nearly instant, responsive, fast, or consistent.
P2
Product 2: eufy FamiLock S3 Max Smart...
4.5
Motion and doorbell notifications were mostly praised for speed and accuracy, with one reviewer noting a small delay.
Palm vein recognition
P1Product 1: eufy Video Smart Lock E330
No score yet
P2
Product 2: eufy FamiLock S3 Max Smart...
4.7
Palm vein recognition was the clearest strength, repeatedly described as fast, reliable, convenient, and easier than fingerprints, with minor caveats about angle and unlock-only use.
Physical attack resistance
P1Product 1: eufy Video Smart Lock E330
No score yet
P2
Product 2: eufy FamiLock S3 Max Smart...
4.4
Physical attack resistance had limited but positive evidence, with reviewers pointing to solid construction and tough security design.
Pick/drill resistance (if rated)
P1Product 1: eufy Video Smart Lock E330
No score yet
P2
Product 2: eufy FamiLock S3 Max Smart...
4.5
Pick resistance was praised in reviews that discussed the encrypted cylinder or difficulty of picking the lock.
Remote access
P1
Product 1: eufy Video Smart Lock E330
4.8
Remote access was rated very highly because reviewers liked being able to view, unlock, greet visitors, or control the lock from the app remotely.
P2
Product 2: eufy FamiLock S3 Max Smart...
4.5
Remote access had limited evidence but was described as quick and reliable.
Security features (encryption)
P1
Product 1: eufy Video Smart Lock E330
5.0
Security features such as scramble passcode and failed-attempt protections were praised as sensible, useful, and security-enhancing.
P2
Product 2: eufy FamiLock S3 Max Smart...
4.5
Security encryption evidence was limited but positive, centered on the encrypted lock cylinder adding protection.
Smart-home integration (Alexa, Google, Siri, HomeKit, Matter, Thread)
P1
Product 1: eufy Video Smart Lock E330
4.0
Smart-home integration was mixed-positive: Alexa, Google, Apple Watch, and Eufy ecosystem links were appreciated, but lack of HomeKit hurt one review.
P2
Product 2: eufy FamiLock S3 Max Smart...
3.5
Smart-home integration was the most split area: basic Matter, Alexa, Google, and HomeKit control worked, but advanced lock, camera, and palm features often stayed inside Eufy.
Touchscreen
P1
Product 1: eufy Video Smart Lock E330
2.5
Touchscreen visibility scored poorly in the one clear opinionated review because the keypad and doorbell button were hard to find in the dark.
P2
Product 2: eufy FamiLock S3 Max Smart...
5.0
Touchscreen/keypad usability was supported by positive comments about responsiveness and backlighting.
User access management
P1
Product 1: eufy Video Smart Lock E330
4.5
User access management scored well where reviewers valued adding users, codes, and fingerprints with access rules.
P2
Product 2: eufy FamiLock S3 Max Smart...
4.5
User access management was praised for making family access easy and supporting different time slots.
Value and Price
P1
Product 1: eufy Video Smart Lock E330
4.3
Value was mostly positive thanks to all-in-one convenience and savings versus higher-tier models, though one reviewer stressed that the lock is not cheap.
P2
Product 2: eufy FamiLock S3 Max Smart...
3.7
Value was mixed: reviewers repeatedly called it expensive, but some felt the all-in-one lock, camera, and doorbell package justified the premium.
Voice control
P1
Product 1: eufy Video Smart Lock E330
4.3
Voice control was positively received, especially Alexa integration, chime support, and hands-free unlocking through assistants.
P2
Product 2: eufy FamiLock S3 Max Smart...
4.8
Voice control worked quickly where tested, especially through Alexa, Siri, or Google lock commands.
Weather resistance
P1
Product 1: eufy Video Smart Lock E330
4.8
Weather resistance scored strongly where reviewers found the lock handled rain, hot conditions, or outdoor exposure well.
P2
Product 2: eufy FamiLock S3 Max Smart...
4.2
Weather resistance received limited but positive support tied to the lock’s durable construction for harsh conditions.
Wi-Fi
P1
Product 1: eufy Video Smart Lock E330
4.0
Wi-Fi was mixed-positive: one reviewer saw fast alerts even on weak 2.4GHz Wi-Fi, while another warned experience depends on network strength.
P2
Product 2: eufy FamiLock S3 Max Smart...
4.6
Wi-Fi performance was positive overall, with quick setup, steady connectivity, and claimed responsiveness from Wi-Fi 6 support.