Average score
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.2
P2
Product 2: Bissell Pet Hair Eraser Turbo...
3.8
Accessories and Tools
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.1
Accessories were useful in some reviews, but the tool package was inconsistent, with complaints about a stubby wand, custom fitting, missing tools, and a disappointing turbo tool.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.0
Tools are generally useful for pet hair, crevices, stairs, and upholstery, but one reviewer found an attachment poor on larger debris.
Adaptive chassis lift
P1Product 1: Dirt Devil Multi-Surface Upright Vacuum
No score yet
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.4
The lift-off chassis is praised as convenient and useful for mobility, stairs, and above-floor cleaning.
Aesthetic design and finish
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
4.0
One reviewer described the Rewind variant as a nice-looking vacuum, giving limited but positive aesthetic evidence.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.1
Design feedback is positive where mentioned, with reviewers liking the compact shape and sleek Bissell styling.
Airflow blowback
P1Product 1: Dirt Devil Multi-Surface Upright Vacuum
No score yet
P2
Product 2: Bissell Pet Hair Eraser Turbo...
1.9
Airflow blowback is a clear weakness on bare floors when debris is kicked or shot away.
Area Rug Handling
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.4
Area-rug handling was mixed: reviewers saw dirt pickup, but also noted hard pushing and annoying height-setting compromises.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.9
Area rug handling is very positive in the strongest evidence, especially for rug hair, fuzz, and shedding cleanup.
Assembly and Setup
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
2.0
Assembly was a clear pain point in the unboxing review, with the handle and screws described as surprisingly difficult.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.5
Assembly is consistently easy where mentioned, with reviewers saying setup was straightforward and parts snapped into place.
Bin and Bag
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
2.9
The bin was praised for capacity/removability in some reviews, but several reviewers disliked accidental release, grimy handling, or awkward reinstallation.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.2
The bin is usually described as adequate or easy to manage, with positive comments about capacity and simple release.
Build quality and durability
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
4.3
The newer model's build quality received strong praise for sturdiness, thicker plastic, and feeling less cheap than prior Dirt Devils.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.1
Build quality is mixed: some reviewers praise solid plastic and construction, while durability complaints point to weak roller or hose parts.
Carpet — High-Pile Pickup
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.0
High-pile evidence was limited and only moderately positive, mostly pet-hair pickup rather than broad debris testing.
P2Product 2: Bissell Pet Hair Eraser Turbo...
No score yetCarpet — Low-Pile Pickup
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.1
Low-pile pickup split by model/review: CNET measured poor sand pickup, while the newer model did excellently on low-pile commercial carpet.
P2Product 2: Bissell Pet Hair Eraser Turbo...
No score yetCarpet — Medium-Pile Pickup
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.0
Medium-pile performance was context-dependent, ranging from CNET's weak pickup to newer-model reviewers who found carpet contact finicky but workable.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.4
Carpet pickup is one of the strongest areas, with reviewers repeatedly describing good to phenomenal results on carpet messes and pet hair.
Clogging and debris prevention
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.0
Clogging/debris prevention evidence was split: one review praised multi-cyclonic clog reduction, while CNET found tool clogging and brush-well jams.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.4
Clog prevention is mostly praised for hair, though durability and roller-channel complaints keep it from being universally trouble-free.
Comparative performance
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.0
Comparative performance evidence diverged sharply, with CNET's Dash test performing poorly and the detailed reviewer calling the newer model a major Dirt Devil improvement.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
3.7
Comparative performance is mixed: it beats some Shark or Dyson models for hair pickup, but other Shark/Kenmore comparisons favor competitors.
Controls and UI
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.5
Controls were generally simple and accessible, but height adjustment and release mechanisms could be awkward or inconvenient.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.2
Controls are viewed as accessible, with suction, brush, and surface settings that reviewers found useful or simple.
Convertible handheld design
P1Product 1: Dirt Devil Multi-Surface Upright Vacuum
No score yet
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.5
The lift-off/portable design is praised for smaller areas, stairs, and flexible cleaning away from the main floorhead.
Cord length
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.0
Cord length evidence was split, with CNET calling 25 feet plenty but the detailed newer-model review calling the cord too short.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.0
Cord length is mixed: some reviewers like the long cord, while others wish it were longer.
Cordless convenience
P1Product 1: Dirt Devil Multi-Surface Upright Vacuum
No score yet
P2
Product 2: Bissell Pet Hair Eraser Turbo...
2.5
Cordless convenience is a drawback because the corded design removes battery anxiety but limits free movement.
Cord management
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.5
Cord management varied by variant: the non-rewind cord fought the reviewer during wrapping, while the Rewind's retracting cord was praised.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
3.8
Cord management is mixed to negative because older/reviewed variants praise retractability while many owners dislike manual wrapping.
Crevice / Groove Pickup (Hard Floors)
P1Product 1: Dirt Devil Multi-Surface Upright Vacuum
No score yet
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.8
Crevice and corner pickup has strong evidence from kitchen-corner cleaning with the Turbo Brush Pivot attachment.
Cyclone performance
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.3
Cyclone performance was improved versus older Dirt Devils in some owner evidence, but the detailed review still called the cyclone ineffective under dust load.
P2Product 2: Bissell Pet Hair Eraser Turbo...
No score yetDebris illumination
P1Product 1: Dirt Devil Multi-Surface Upright Vacuum
No score yet
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.6
Debris illumination is a strong positive, with reviewers saying LEDs reveal hidden dust, hair, and crumbs.
Ease of use
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
4.3
Ease of use was generally good once assembled, with simple operation and disassembly, though filter condition affected cleaning performance.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.2
Ease of use is mostly positive due to simple operation and navigation, though one comparison found Shark easier overall.
Edge and Baseboard Cleaning (Hard Floors)
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
4.2
Only one review supplied opinionated edge-cleaning evidence, and it was positive about reducing dirt hiding near walls and corners.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
1.5
Edge and baseboard cleaning is a repeated weakness in negative owner feedback, especially on hard floors and around furniture.
Emptying and Mess Control
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
2.8
Emptying and mess control were mixed: one-touch/removable bins helped, but accidental bin release, grimy handling, and trash-can positioning were concerns.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.0
Emptying is usually easy and clean, though one reviewer warned that dust can fling out during dumping.
Filtration / Dust Containment
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.6
Filtration drew praise in roundup-style coverage and from one owner, but the detailed review criticized it as an unsealed budget system with dust getting through.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
3.6
Filtration evidence is split: several reviews praise HEPA dust/allergen trapping, while one smoke test showed poor containment.
Floorhead design
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.2
The floorhead earned praise for stiff bristles and a felt gasket, but reviewers also criticized carpet-contact issues and the lack of brushroll shutoff.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
3.5
Floorhead design is mixed, with praise for getting into smaller spaces but criticism that it needs improvement in some pickup scenarios.
Floorhead Seal on Hard Floors
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
4.0
One Rewind review praised the bare-floor seal, saying it helped pick up debris that might normally scatter.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
2.0
Hard-floor seal is weak in one test, where sand kickback made the floorhead less effective for clean hard-floor pickup.
Hair-removal channel issues
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
1.8
Hair-removal channel evidence was negative, with CNET finding hair wrapped around the rollerbrush rather than fully entering the bin.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
2.0
Hair-channel issues appear in negative durability feedback, where fur accumulated around the roller rod.
Hair Pickup — Carpets
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.8
Carpet hair pickup was generally favorable in newer reviews, but CNET found the older Dash comparatively weak despite a 92 percent pet-hair result.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.5
Carpet hair pickup is a major strength, with reviewers saying it removes pet hair effectively from carpets.
Hair Pickup — Hard Floors
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
1.2
Hard-floor hair pickup was weak in the CNET test and the detailed review remained cautious about bare-floor use despite some pickup ability.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
3.4
Hard-floor hair pickup is split, with some users seeing good results and others reporting kickback or weak hard-floor performance.
Hair‑Wrap / Tangle Resistance
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
1.8
Hair-wrap/tangle resistance was poor in CNET's human-hair test, where hair tangled and wrapped around the rollerbrush.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.6
Hair-wrap resistance is one of the best-supported positives, with many reviewers praising reduced tangles and clearer rollers.
Hard Floor — Fine Dust Pickup
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.0
Hard-floor fine-dust evidence was mixed: CNET found weak fine-particle performance, while first-impression demos saw fine dust pickup on carpet and bare-floor demos looked better.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
2.7
Fine dust on hard floors is inconsistent: one reviewer liked hardwood pickup, while others reported dust or grit left behind.
Hard Floor — Large Debris Intake
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
2.7
Large-debris hard-floor pickup was mixed, with positive claims about fewer passes but CNET's hard-floor Cheerios result was poor.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.0
Large-debris intake is mixed: it can pick up hay, litter, food, and crumbs, but larger cereal-like pieces can be harder.
Headlight and LED lights
P1Product 1: Dirt Devil Multi-Surface Upright Vacuum
No score yet
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.8
LED lights are strongly praised for making dust, debris, and pet hair easier to see.
Hose length
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.7
Hose length was decent on newer owner reviews, but CNET considered the Dash hose ungenerous against a named Eureka comparison.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
3.0
Hose length is a repeated complaint, with reviewers calling it too short or limiting for attachments.
Innovation compared to competitors
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
4.2
Innovation evidence was limited but positive, centered on the detailed review's view that TTI made real improvements over recent Dirt Devils.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.5
Innovation feedback is positive where mentioned, especially for the redesigned hair-handling brush system.
Low-profile design
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
2.0
Low-profile reach was poor because the cyclone assembly prevented getting under low furniture.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
3.0
Low-profile reach is mixed, with some reviewers getting under furniture and others saying the head is too tall.
Maintenance requirements
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.1
Maintenance requirements were mixed: filters and savings were manageable, but brush access, filter washing, and jam-clearing could be tedious.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
3.9
Maintenance is mixed: some users praise easy cleaning and disassembly, while others cite regular upkeep and roller access hassles.
Maneuverability and Handling
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.7
Handling was usually positive on the newer models, but the CNET Dash review found it less maneuverable than comparable vacuums.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.2
Maneuverability is generally positive due to swivel action and easy navigation, though some reviewers reported wrist strain or less usability than Shark.
Noise level
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.1
Noise impressions were mixed: one reviewer said the vacuum was not very loud, while another called the turbo brush loud and rattly and the Rewind louder than a cordless unit.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
3.5
Noise feedback is limited and mildly mixed: one owner said it could be quieter, but not excessively loud.
Odor control
P1Product 1: Dirt Devil Multi-Surface Upright Vacuum
No score yet
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.5
Odor control has limited but positive evidence, including a report of no dusty smell while vacuuming.
Onboard tool storage
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.3
Onboard storage was convenient in the roundup, but reviewers criticized an unused post, missing accessory, and tool-storage oddities.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.4
Onboard tool storage is praised because attachments fit on the vacuum and are easy to keep with the unit.
Ongoing ownership costs (bags, filters, batteries)
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.7
Ownership costs look moderate: some evidence praised fewer filter replacements, but the detailed review still expects washing and periodic filter replacement.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
2.0
Ownership-cost evidence is negative because one owner reported a roller expected to be replaced every 6 to 12 months.
Overall durability/longevity
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.5
The detailed reviewer saw better construction and motor feel than older Dirt Devils, but still considered longevity below the equivalent Bissell.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
2.0
Long-term durability is a concern because some owners reported hose or roller failures despite other positive construction comments.
Overall opinion
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.6
Overall opinion was highly mixed: several reviewers liked the newer models at $100, while CNET strongly rejected the older Dash evidence.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.3
Overall sentiment is mostly favorable for pet-hair and carpet cleaning, but hard-floor, hose, cord, and durability issues create mixed consensus.
Packaging quality
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
2.5
Packaging and out-of-box setup were criticized because filters were not preinstalled and reviewers had to warn buyers to check packaging.
P2Product 2: Bissell Pet Hair Eraser Turbo...
No score yetPet-Ready Features
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
4.0
Pet-oriented tools and hair pickup earned praise in positive reviews, but the included pet/turbo accessories were not consistently strong across all evidence.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.6
Pet features are consistently praised, especially the pet tool and hair pickup in homes with cats, dogs, and heavy shedding.
Price and Value
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.0
Value depended heavily on price: reviewers liked it around $100, but criticized it at $119-$130 and strongly rejected the older Dash's value.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
3.4
Value is polarized: some call it worth the price, while comparison reviewers and dissatisfied owners say rival vacuums are better buys.
Runtime
P1Product 1: Dirt Devil Multi-Surface Upright Vacuum
No score yet
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.5
Runtime is functionally unlimited because it is corded, which one review framed as a benefit despite mobility tradeoffs.
Scratch resistance
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
1.5
Bare-floor scratch resistance was a serious concern in the detailed review because of the aggressive spinning brush and lack of brushroll shutoff.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.5
Scratch-resistance evidence is limited but positive, with one reviewer noting it rolls without scratching the floor.
Self-propel feature
P1Product 1: Dirt Devil Multi-Surface Upright Vacuum
No score yet
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.0
Self-propel evidence is limited but positive, with one reviewer saying it feels like it propels itself.
Stair Cleaning
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
4.0
Stair use was better than expected for the detailed reviewer, although reach limitations meant the top steps could require repositioning.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.7
Stair cleaning is a strength thanks to the lift-off pod and pet tools, although hose length can limit comfort.
Storage footprint and upright-stand stability
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.8
The hose clip and parked hose setup were viewed as helpful for keeping the vacuum from tipping during above-floor use.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
3.6
Storage is mixed: reviewers like the compact footprint, but one owner found it unstable when standing upright.
Suction and Airflow
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
4.4
Reviewers most often praised suction and airflow, especially on the newer Multi-Surface Total Pet, though that strength did not rescue every hard-floor or tool scenario.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.5
Suction is one of the strongest recurring positives, with reviewers praising pet-hair pickup and carpet pull, though one comparison noted only similar head airflow.
Suitability for heavy-duty use
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
3.3
Heavy-duty suitability was limited: the Rewind was framed for heavier cleaning, but CNET found jam-clearing could create extra work.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.5
Heavy-duty suitability is strong for pet households, with reviewers describing it as a powerhouse for multi-pet cleaning.
Suitability for small spaces
P1Product 1: Dirt Devil Multi-Surface Upright Vacuum
No score yet
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.5
Small-space suitability is positive because reviewers found it useful in apartments and compact living areas.
Support and Reliability
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
2.6
Support evidence was mixed to negative: CNET noted a comparable warranty, while the detailed reviewer criticized TTI after-sales and warranty support.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.0
Support evidence is limited but positive, with one customer saying Bissell replaced a broken hair-detangling part promptly.
Surface safety with attachments
P1Product 1: Dirt Devil Multi-Surface Upright Vacuum
No score yet
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.3
Surface safety is positive, with comments about avoiding bristle scratches and a rubber bumper protecting baseboards.
Tool-change simplicity
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
2.0
Tool changes and fittings were a recurring weak spot, with reviewers criticizing awkward attachment installation and proprietary/custom hose fittings.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
2.4
Tool changing is a weak spot for some users because the wand setup and switching to attachments can feel cumbersome.
Under-Furniture Pickup
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
2.0
Under-furniture cleaning was a weakness because the bulkier cyclone assembly prevented reaching under low furniture.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
2.0
Under-furniture cleaning is a consistent weakness in comparison testing because the body or head struggles under beds.
Upholstery / Above-Floor Pickup
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
2.9
Upholstery and above-floor pickup were inconsistent: CNET's turbo tool clogged with pet hair, while newer reviews found the turbo tool acceptable or powerful.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.0
Upholstery and above-floor cleaning are strong with the pet tool and wand, but the full-wand setup can be inconvenient.
Versatility
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
4.0
Versatility was a strength for floor types and above-floor use, but bare-floor safety and custom tools limited the otherwise broad use case.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
4.6
Versatility is a major positive, with reviewers using it across floors, rugs, stairs, furniture, and pet-heavy areas.
Weight
P1
Product 1: Dirt Devil Multi-Surface Upright Vacuum
4.1
Weight evidence was mostly positive: the vacuum was described as light or easy to carry, though the newer model traded some weight for sturdier build.
P2
Product 2: Bissell Pet Hair Eraser Turbo...
3.8
Weight is mixed: some call it light, while others find it heavier than ideal or hard to push.
Wool carpet compatibility
P1Product 1: Dirt Devil Multi-Surface Upright Vacuum
No score yet
P2
Product 2: Bissell Pet Hair Eraser Turbo...
5.0
Wool rug compatibility is positive in the available evidence, where it removed loose wool hairs and fuzz from a shedding rug.