Compare BISSELL Big Green Professional Carpet Cleaner vs Shark CarpetXpert Upright Carpet, Area Rug & Upholstery Cleaner

Most reviews highlight the included spot/stair tool plus hose for above-floor work; while some competitors bundle more tools, the Big Green’s core attachments are the ones reviewers actually use for stairs, upholstery, and tough spots.

The included tool set is frequently called premium, with multiple stain tools, a crevice tool, pet-specific attachments, and a hose-cleaning tool. Reviewers also like that the tools disassemble for rinsing, which helps after messy jobs.

Design is described as compact and sleek for a full-size carpet cleaner and it generally feels high quality in-hand. That said, it is still a large upright appliance rather than a decorative item.

Multiple sources state it can deep clean area rugs as well as carpet, though one outlier review suggests best results are on smaller areas and rugs, reflecting the importance of matching technique and rug care requirements.

On durable area rugs, reviewers report noticeable brightening and strong soil removal, including on oversized washable rugs. Heavy buildup may require multiple sessions, and several sources caution against delicate rugs or recommend spot-testing first.

Setup is generally described as straightforward: tanks and hose fit in a guided way and reviewers did not report finicky installation; one user even noted a minor setup mistake that did not stop the machine from working.

Setup is usually quick (handle snaps in, hose attaches), and most users get running fast. A few mention the hose connection/storage requires an extra firm click or tighter wrapping than expected, creating a short learning curve.

Bagless bin/tank language appears only in an outlier review describing a different Big Green model; the upright extractor reviews focus on clean/dirty water tanks instead.

Across multiple reviews, build quality is framed as commercial or rental-fleet grade, with several calling it tank-like. A couple of sources mention potential plastic part breakage or tank-leak complaints, but those appear less common and may reflect different variants.

Build impressions are mixed: some reviewers call it sturdy or high quality, while others worry about plastic-on-plastic clips and hinges over time. Long-term durability is still an open question for some testers despite strong early performance.

One technician-style review calls out a spring-loaded/nozzle design and adjustable brush behavior intended to better accommodate higher-pile carpet than many consumer shampooers.

Several reviews praise no-clog suction and hair/debris separation features, but also stress that pre-vacuuming is important to avoid hair clumps. Heavy debris loads can still require post-pass cleanup in tighter openings around the head or cover.

Across comparisons, the Big Green is frequently positioned as a top premium performer and is sometimes said to beat Rug Doctor-style competitors in stain tests. One buyer’s guide still prefers a newer feature-rich Bissell model overall, but keeps the Big Green as the large-area workhorse pick.

Head-to-head impressions are often favorable versus popular Bissell models in certain stain and suction tests, but at least one controlled review rates it as a weaker upright deep cleaner while still an excellent spot cleaner. Overall, comparisons depend on whether you prioritize full-room passes or targeted stain work.

Controls are generally described as simple (on/off plus a solution trigger), prioritizing straightforward operation over modes or complex settings; one outlier review references push-button controls on a different Big Green model.

Controls are straightforward: simple on/off and mode selection, plus indicator lights on some versions. Many reviewers like the vacuum-like push forward to dispense and pull back to extract, avoiding a separate trigger.

Where specified for the upright Big Green Professional, cord length is cited as long (often 25 ft), contributing to extended reach when combined with the hose. One outlier review mentions a shorter cord on a different Big Green model.

Cord length is reported as long (around 20 to 22 feet) in some reviews, making room coverage easier. One UK-focused review lists a much shorter cord spec, suggesting cord length may vary by version or market.

Most versions provide onboard cord wrap/storage so everything stays together. Some users note you may need to position levers correctly or wrap tightly for tools and cords to dock cleanly.

Several reviewers describe a float/shutoff behavior that stops airflow/flow when the dirty tank is full, which helps prevent overfilling and makes the machine more forgiving during long sessions.

A full-tank indicator and automatic shutoff/beeping are mentioned, preventing overflow and forcing a stop when the dirty tank reaches its fill line. Some find the fill line conservative, which can mean more frequent emptying.

Independent stain tests repeatedly place the Big Green at or near the top, including strong performance on difficult dried-on soils (for example tomato-based and pet-urine style tests).

Most reviewers report strong results on common set-in stains (mud, wine, tea, pet urine/vomit, and older upholstery marks), especially when using the handheld tools for focused agitation and extraction. One controlled test found upright performance lagged on thicker, greasy food soils like peanut butter, leaving some staining after many passes.

Ease-of-use feedback is positive around simple controls, clear tank handling, and fewer interruptions because of large capacity. The biggest usability downside is the machine’s heft, especially when moving it between floors.

Overall usability is rated high: it behaves like a vacuum (push to wash, pull to extract) with minimal button complexity. A short learning curve is common, and pre-vacuuming is repeatedly recommended for best results and fewer hair clumps.

The dirty tank is often described as easy to empty and rinse thanks to large openings and parts that come apart for cleaning, helping reduce mess during maintenance.

The dirty tank is generally easy to pop off, dump, and rinse, and features like hair cages or pet tools help keep solids and liquids more contained. Frequent emptying is still common on larger jobs because usable dirty-water capacity can be limited.

HEPA/bagless filtration is discussed only in an outlier, multi-function Big Green review and does not appear in the core upright extractor-focused reviews.

Several testing sources say it leaves carpet drier than competing upright cleaners, attributed to strong extraction and relatively low water usage; one user also notes warm exhaust airflow that may aid drying.

Quick Dry/Express and Dry-Only style passes are repeatedly mentioned as useful for reducing dry time. Reported results range from about an hour for lighter cleanings with airflow to several hours after deeper, wetter sessions; dryness depends heavily on technique and saturation.

The floor head is characterized by a large single brushroll with multiple rows of bristles and a spring-loaded or adaptable nozzle. Independent tests note a relatively narrow cleaning path (often measured at 9 in) compared with some competitors, trading width for agitation and extraction.

The floorhead uses a single, fast-spinning brushroll and a wide cleaning path, which multiple reviewers say works well in practice. Cleaning the head afterward is generally easy, though some wish the nozzle area opened more fully for deep scrubbing of built-up grime.

Wet-spill extraction is described as very fast, with multiple reviewers showing or stating near-immediate removal of fresh messes (for example vomit and wet wine-style tests) when used with proper passes.

Wet pickup is described as fast and satisfying, with strong extraction pulling up visible liquid and grime on backstrokes. Reviewers show it can lift fresh spills and pet messes quickly, often with fewer passes than expected.

During deep cleaning, some reviewers observe pet hair and debris collecting around the brush area; hair pickup is present but can lead to minor cleanup around the brush/wheels afterward.

Anti-tangle and self-cleaning brushroll claims are supported by reviewers who report little to no hair wrapping during use. This is especially appreciated in pet homes where hair load would normally bind up a brush.

Headlight/illumination is mentioned only in an outlier review describing a different Big Green variant; it is not a recurring feature in the upright Big Green Professional reviews.

Several sources clarify that some Bissell carpet cleaners labeled with heat mainly keep warm water warm; an outlier Big Green review claims a heating unit boosts water temperature, suggesting possible model variation across sources.

Multiple reviews note there is no built-in water heater, so performance depends on adding warm water yourself. Some testers cite this as a main missing feature compared with certain competitors.

The hose is repeatedly called long for the category, most often cited as 9 ft and sometimes described as roughly 10 ft, which noticeably improves reach for stairs and upholstery cleaning.

Hose reach is described as long and helpful for furniture and stairs, and it stores on the unit for convenience. One measured test cited about a 6-foot hose as slightly shorter than average, but still workable for spot tasks.

Cleaning after use is usually described as manageable (easy tank access and rinse points), but there are a few noted inconveniences such as hair/gunk buildup and at least one report that brushroll removal requires a tool.

Maintenance is frequently called easy because tanks, covers, and brushroll areas open up and many parts are removable for rinsing. However, filters and tight crevices can require hands-on cleaning, and several reviewers stress cleaning the machine after every use to avoid grime buildup.

Reviewers like that it can extract effectively on both forward and backward passes and that the handle design can feel ergonomic, but overall handling is constrained by the unit’s large, heavy body.

For its category, it is often described as relatively agile in use, with push/pull motion that feels familiar. The tradeoff is that it can feel clunky when lifting or turning in tight spaces, especially with a full tank.

Only an outlier review describes hard-floor washing/mopping performance; the rest of the review set positions the Big Green Professional primarily as a carpet and area-rug deep cleaner.

Noise impressions are mixed: a technician review calls it very loud and suggests hearing protection, while a user review describes it as relatively quiet for its size. Expect noticeable operating noise typical of high-power extractors.

Noise is on the louder side for some households; one reviewer measured about 87 dB at roughly 3 feet, noticeably louder than a comparable upright vacuum in the same setup.

Users commonly mention carpets and rugs smelling fresher after cleaning, and pet-odor reduction is a recurring positive. Reviewers also note that cleaning the machine after use helps prevent leftover wet debris from developing odor.

Onboard storage for the hose and tools is repeatedly praised because it keeps everything attached and ready mid-clean. Some versions also add a tray or dedicated slots that help reduce clutter.

Longevity sentiment is strong: reviewers cite years of use, rental-fleet toughness, and belts/components expected to last, reinforcing a long-service expectation when maintained.

Overall sentiment is strongly positive, with many reviewers calling it the best or a top-tier carpet cleaner when deep-cleaning performance matters most; the recurring caveats are weight, bulk, and price.

Packaging gets only brief mentions (colorful box, manual/registration materials) with no recurring damage or missing-parts complaints in this set of reviews.

Packaging feedback is mixed: one reviewer disliked the amount of plastic wrapping, while another praised recyclable, cardboard-heavy packaging and overall eco-friendly presentation.

Pet-focused reviewers highlight strong results on urine/vomit-type messes and appreciate that the machine can pull up embedded dirt and some pet hair during extraction, making it a common recommendation for pet households.

Reviews highlight pet-focused touches like a dedicated pet mess tool, hair capture features, and formulas aimed at pet stains. In multi-pet homes, testers report quick cleanup of accidents and less cross-contamination into the main tank.

The product is widely described as expensive up front, but many reviewers still see strong value because performance can rival rentals and durability is emphasized. Deal-hunting is limited, with at least one reviewer noting it rarely goes on sale.

Value is often rated strong when priced closer to the lower end of its range because performance and tools compete with premium models. At higher bundle prices, some reviewers feel competitors may offer better long-term durability, and ongoing solution purchases can add to ownership cost.

Some versions are described as having a self-cleaning or self-maintaining brushroll behavior, but at least one review and some user feedback wish for a dedicated self-clean cycle. Expect easier hair management than a true automated wash-and-dry maintenance system.

Reviews frequently praise efficient water usage (low use per square foot) paired with strong cleaning, plus simple trigger dispensing, clean/dirty separation, and clear indicators for when solution is running low.

The liquid system is a standout: separate solution tanks on some versions, automatic mixing/dispensing, and modes like deep clean and quick dry/dry-only. Reviewers note it can be water-efficient, but that same low water usage may limit upright stain removal on certain soils and can increase reliance on proprietary formulas.

With the hose and included stair/spot tool, stairs are considered practical to clean; results are typically above average, though some tests still show light residual staining on certain tough spots after multiple cycles.

Handheld tools are described as useful for stairs, allowing spot work without renting a separate machine. Carrying the full unit upstairs can still be a hassle due to weight.

Steam functionality is mentioned only in the context of other Bissell models or an outlier Big Green review; most Big Green Professional reviews focus on hot-water extraction rather than steam cleaning.

Reviewers commonly note it is physically large and needs storage space, although some appreciate handle/lock features that help with storage. It is generally not described as a compact or small-apartment-friendly machine.

It is a tall, full-size carpet cleaner that can be awkward to store, especially in small homes. Onboard storage helps keep tools together, but the overall footprint and height still demand dedicated space.

A few users saw temporary streaks or unevenness on the first pass, but report it cleared after an extra pass or reworking the area. No persistent residue complaints are prominent when the recommended process is followed.

Test-heavy reviews consistently report exceptional suction where it matters most at the nozzle/floor head for extraction. The main nuance is that sealed suction at the hose is described as average to below average, which can temper spot-tool performance versus the floor head.

Across multiple tests, suction/extraction is described as among the strongest in its class, which helps pull dirty water out quickly. One controlled review notes that high suction does not always translate to top upright stain scores if the machine uses very little water during passes.

This is repeatedly recommended for large-area, frequent deep-cleaning needs: big tanks, efficient water usage, and strong extraction make it a workhorse for whole-home carpet jobs.

It is well-suited to regular deep-cleaning in larger, high-traffic homes and on big, durable rugs, and reviewers report it can handle repeated passes. Expect more interruptions from refills/emptying during heavy-duty sessions because tank capacity is limited.

Because of its size and weight, several reviews imply it is not ideal for small homes or tight storage; a single outlier calls a different Big Green model space-saving, suggesting model confusion in the review set.

Support signals are mostly positive (parts widely available; several reviews cite a 5-year warranty), though one summary review mentions a shorter warranty and an outlier mentions mixed consumer ratings/leak concerns.

Support is viewed positively where discussed, with a five-year warranty noted and at least one reviewer calling the return-shipping terms reasonable compared with typical policies.

Hose/attachment changes are described as quick and intuitive (often a simple quarter-turn connection), making it easy to switch between floor cleaning and spot work.

Switching between upright cleaning and handheld/spot work is generally quick thanks to the onboard hose and a simple mode/lever change. A few reviewers note the hose wrap and tool docking can be a little finicky until you learn the right tension and placement.

Upholstery and above-floor cleaning are a consistent use case thanks to the hose and spot tool. Performance is generally good, but some test data rates it closer to average on the hardest spot-cleaning scenarios.

Above-floor cleaning is a strong point: reviewers report effective upholstery and cushion cleaning with handheld tools and good extraction afterward. Drying times for fabric vary by how much solution is used, but successful stain removal is a consistent theme.

Most reviews frame versatility as carpet + spot cleaning (stairs/upholstery) rather than multi-surface mopping; one outlier review discusses vacuuming/steam/hard-floor washing that appears to describe a different Big Green variant.

Reviewers repeatedly emphasize multi-surface utility, using it for wall-to-wall carpet, durable area rugs, upholstery, and stairs via the handheld tools and modes.

The Big Green’s large clean/dirty tanks (often cited around 1.7–1.75 gallons) are a core advantage, enabling long cleaning sessions. Tanks are described as removable and easy to fill/empty, with occasional outlier mentions of leaking on a different Big Green model.

Tank capacity is a common tradeoff: several reviews mention a smaller clean tank and a dirty tank that may stop early due to a low fill line, leading to more refills on large rugs. Positively, the tanks are easy to remove and the clean tank shape can be easier to fill at smaller faucets.

Weight is the most consistent negative: multiple reviews cite roughly 42–45 lb empty (and heavier when filled), making stairs and storage more challenging than lighter consumer carpet cleaners.

Weight is typically reported around 18 pounds dry and can feel heavier when tanks are full. Reviewers generally find it manageable while rolling on carpet but less pleasant to carry upstairs.

Multiple reviews warn against using it on wool and other delicate/natural-fiber rugs, advising users to follow the rug care label and spot-test first. If wool compatibility is a must-have, reviewers suggest considering a wool-safe alternative.