ANC is one of the strongest recurring positives, with several reviewers calling it impressive for the price, though one reviewer finds it only decent and another says it is not great.
Active noise cancelling is widely rated among the best in true wireless, especially when paired with the foam seal; a few sources say it can be beaten by select rivals and varies with fit and environment. ANC/ambient controls are flexible, with adjustable ambient levels and adaptive modes; some users dislike automatic switching and prefer manual control.
One review reports easy Android pairing, with no Android-specific problems mentioned.
Android support is strong with features like easier pairing and better codec/spatial feature access depending on device ecosystem.
The JBL app is repeatedly described as useful for this price, adding audio modes, EQ changes, controls, and extra features.
The Sony companion app is feature-rich (firmware, EQ, adaptive sound, 360 features) and often praised, but some find it busy/cluttered or occasionally buggy.
aptX is explicitly not supported in at least one review, which may matter to users who prefer Qualcomm codecs on certain Android devices.
Multiple reviews say video mode or newer tuning helps lip-sync and reduces audio lag when watching video.
Low-latency/LE Audio capabilities are mentioned as a benefit for reducing delay in supported scenarios, though real-world results depend on device and settings.
The sound is generally bass-forward, but reactions split: some reviewers like the punch and weight, while others think the bass is weak or could go further.
Bass is a defining trait: many call it punchy, tight, and engaging, but several note the default tuning can be bass-forward (or fit-dependent) and may need EQ to avoid mid-bass dominance.
Battery life is a clear standout across the reviews, with repeated praise for 40-hour total endurance and strong single-charge runtime.
Battery life is repeatedly strong: around a workday class performance on the buds, with many reports of meeting or exceeding claimed playback; some note the case may need topping up more often than expected. Batteries are not user-replaceable, which limits long-term repairability despite the premium price.
Bluetooth performance is consistently positive, with stable connections, Bluetooth 5.3 mentions, and smooth pairing to watches and other devices.
Bluetooth stability is generally solid, with easy pairing and reliable everyday use; however, a minority report occasional dropouts or one-earbud connection quirks.
Build quality is viewed as solid for the money, with reviewers saying the buds do not feel flimsy even if they are not ultra-premium.
Build quality feels premium overall, but foam tip durability and glossy-surface grip are the most common durability/handling complaints.
Control usability is divisive: customization helps, but multi-tap volume control and occasional mis-taps can feel awkward compared with stem squeeze/swipe designs.
The case is easy to dock buds into and pocket-friendly, but one reviewer finds removing the buds a little awkward.
The case is compact and pocket-friendly with useful additions (like a pairing button), though the smooth finish can make buds harder to grab and case capacity tradeoffs are occasionally mentioned.
USB-C charging and fast top-ups are positives, but one reviewer notes the lack of wireless charging.
Charging is well-rounded with USB-C, wireless/Qi support in several reviews, and fast-charge capability that can deliver roughly an hour of listening from a short top-up.
Codec support is good overall (with high-res options in several reviews), but at least one major omission is noted compared with some competitors.
Several reviewers say the earbuds stay comfortable over longer sessions and do not create much fatigue.
Comfort improves notably over the prior model thanks to a smaller, lighter shell and revised tips; fit is still subjective, and some users feel pressure or slippage over long sessions.
The design is a familiar stem style, and reviewers generally like the clean, simple look.
Design is praised for being smaller, more discreet, and premium-looking, but the glossy surfaces can be slippery and not everyone loves the foam-tip approach.
Fit is secure for several reviewers, including during movement, but one reviewer says their ear shape still caused fit problems.
The box includes multiple ear tip sizes, giving users some room to improve fit.
Four tip sizes (including extra-small) are commonly applauded for widening fit coverage, though some reviewers still want more shapes/materials in the box.
The app supports both preset EQ choices and user-made custom EQ profiles, which reviewers see as a meaningful feature.
EQ customization is a major strength (including Clear Bass controls and guided EQ tools), though it is not as advanced as full parametric EQ systems.
The app includes a Find My Buds feature that can make a misplaced earbud beep.
Some reviews flag the lack of an integrated Find My-style tracking experience as a notable gap versus AirPods and certain competitors.
Tuning is broadly balanced once EQ is applied, but multiple reviewers mention a notable low-end / mid-bass emphasis in the default profile.
At least one review confirms the package includes a USB-C charging cable and multiple ear tip sizes.
One review says the earbuds do not offer the nuanced separation you would get from a higher-end model.
Instrument separation is repeatedly called out as strong, helping busy mixes stay organized and easy to pick apart.
A four-microphone setup is repeatedly called out as a key hardware feature, even though call-performance opinions still vary.
LDAC support is repeatedly highlighted as a plus for compatible Android devices and high-res streaming.
At higher volumes, most reviews report the sound stays controlled and clear, with bass not turning muddy and treble avoiding harshness.
One review specifically says wind and background noise make the mics sound worse on calls.
Noise reduction for calls is strong in moderate noise and wind for many reviewers, yet can be inconsistent in extreme background noise depending on conditions and processing.
Call quality is the main tradeoff area: some reviewers say the mic setup sounds clear enough, while another says voices get muddy and distant in noise.
Call quality is improved versus prior generations and often described as clear, but results are mixed in very noisy settings, where some testing reports choppy or degraded voice pickup.
Midrange is generally described as decent to clear, without major praise or major complaints.
Midrange is generally clear and natural, with vocals and instruments coming through cleanly even when the low end is emphasized.
One reviewer says the earbuds paired easily across multiple device types, suggesting broad everyday compatibility.
They work well on both iOS and Android for core playback/ANC, but ecosystem perks are stronger on Android while Apple users may miss AirPods-style integration.
One review explicitly says multipoint lets you switch between devices instantly.
Two-device multipoint is commonly praised for seamless switching and reliability, though it does not extend to three-device connectivity.
Isolation is usable but mixed: one review says you do get some isolation, while another says outside sound still gets in.
Passive isolation is a standout thanks to the foam-style tips and strong seal; performance is highly dependent on getting the fit right and the tips can be delicate over time.
One reviewer says the case slides into a pocket easily, supporting good day-to-day portability.
Preset EQ options are useful rather than gimmicky, with reviewers saying presets can improve the sound to better match preferences.
Guided presets like Find Your Equalizer/Your Equalizer are considered helpful for quickly landing on a preferred tuning without deep audio knowledge.
Sensors (like in-ear detection and auto-pause) are generally reliable and add convenience in daily use.
Voice Aware exists, but one reviewer says it is hard to notice working in practice.
Finishes resist fingerprints reasonably well in some reports, but the glossy shell can feel slick, affecting grip more than appearance.
Setup is described as straightforward, with quick pairing and little friction across the reviews that mention it.
Setup is usually straightforward (especially with a case pairing button and guided app flow), though sign-ins, UI complexity, or occasional software hiccups can add friction.
One reviewer explicitly reports noticeable sound leakage.
Overall sound quality ranges from decent to very good depending on taste, with stronger reactions from reviewers who like a consumer-friendly tuning.
Across reviews, sound is consistently described as premium and highly detailed, with strong resolution and separation; a few testers find it merely good rather than best-in-class for the price.
Soundstage is considered wide for earbuds with good openness and imaging, but it can still feel somewhat in-your-head or less three-dimensional than top competitors.
The spatial sound feature is present, but one review says it does not create a truly immersive result.
Spatial audio features (Sony 360 Reality Audio and head-tracking in some contexts) are viewed as impressive, yet can be limited by supported services, apps, or platform integration.
Two reviews say the buds stay put well during movement, including casual activity and running.
Stability ranges from rock-solid to finicky depending on ear shape and tip choice; a correct seal is the make-or-break factor for both comfort and ANC.
Multiple reviews highlight more sustainable packaging/material choices (recycled paper, reduced plastics), though it is not the primary purchase driver.
Touch controls are described as easy to use and feature-rich enough for playback, ANC, and other basic actions.
Touch sensors are generally responsive, and several reviews appreciate expanded control options versus older models.
Transparency and ambient modes work, but the detailed reviews call them basic, digital-sounding, or less natural than pricier alternatives.
Transparency/ambient mode is effective and adjustable, but several reviewers still rank Apple’s pass-through as more natural.
Treble gets mixed feedback, from washed out in one review to crisp and clear in others.
Treble detail is widely praised as refined and crisp, though some listeners note occasional extra sizzle/sibilance or less sparkle than a few rivals.
Multiple reviews confirm USB-C charging support on the case or in-box cable.
USB-C charging is included and widely treated as a modern baseline convenience.
Value is one of the clearest strengths, with repeated praise for how much battery, ANC, and features JBL fits into the price.
Hold controls can trigger the phone's voice assistant, with one review specifically noting Android and iOS behavior.
Voice assistants (Alexa/Google/Siri, depending on platform) are supported, though hands-free reliability can vary by setup and use case.
One review says the earbuds get pretty loud.
Volume output is usually adequate, but at least one test notes the earbuds can feel quieter than competitors, making ANC (and a good seal) more important in loud places.
The earbuds are consistently described as IP54-rated or sweat/splash resistant, making them suitable for workouts and light rain.
The IPX4 rating is consistently framed as solid for sweat and light splashes, but not for submersion or heavy water exposure.
Reviewers call them lightweight and easy to keep in the ear for long stretches.
Weight is frequently cited as a comfort win: the buds are lighter and less bulky, reducing fatigue for many listeners.