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Automatic milk steaming is a standout, producing fine microfoam and working well with common non-dairy milks through tailored programs; queueing espresso and milk in one sequence makes latte-style drinks easy and repeatable.
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Automation is the core appeal: the machine guides a streamlined grind-dose-tamp workflow, uses sensors to prompt top-ups based on puck height, and can queue espresso and automatic milk steaming back-to-back for a more hands-off routine.
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The lever-driven assisted tamping is a major convenience upgrade, delivering a consistent, level tamp with satisfying tactile feedback; the added polishing twist is viewed as more marketing than performance, but the overall prep experience is cleaner and easier.
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Once dialed in, the Touch Impress emphasizes repeatable performance, producing nearly identical shots and using on-screen timing feedback to nudge grind adjustments, even though some dose controls remain abstracted from the user.
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Warranty coverage is positioned as reassuring, with a two-year term and a clear support path for rare dosing-sensor or grinder issues, including swap or service if needed.
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The integrated grinder and dosing system are upgraded with Baratza M2 conical burrs and a sensor-driven workflow that targets puck height, prompting small top-ups and offering grind guidance after timing shots for more consistent results.
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Setup is highly guided through the touchscreen, prompting milk choice, water hardness testing and priming, with tutorials that help beginners get producing drinks quickly without relying on the manual.
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Cup and tray handling support a tidy workflow, with a well-finished, robust drip tray and hidden storage that help keep tools organized and ready for repeat drinks.
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Espresso quality can be excellent, sometimes described as bordering on world class, and the main strength is consistency after dialing in; however, cold-start brewing requires a preheat flush to avoid sour, under-extracted shots and some controls are intentionally simplified.
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Build quality is portrayed as premium and sturdy, with a planted stance on the counter, a notably robust drip tray, and a more substantial steam wand; the polished surfaces look sharp but attract splashes and fingerprints.
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Capacity
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2 reviews
4.3
Capacity is solid for home use, pairing a large 2L reservoir with an integrated hopper and a layout designed to keep refills and daily drink-making convenient.
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Maintenance support is beginner-friendly, with guided water hardness setup, automatic descaling reminders and an integrated filtration system aimed at protecting flavor consistency and reducing scale buildup over time.
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The machine has a premium, minimalist look with softer curves that wipe down easily and a large touchscreen for nearly all interactions; it is sizable and heavy, but feels stable and secure during use.
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Accessories are largely comprehensive, including baskets, milk pitcher, water filter assembly and cleaning supplies, plus handy hidden storage; a few inclusions feel mismatched, like a redundant razor tool and a multitool that does not fit the newer steam wand tip.
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Value depends heavily on pricing: at full retail it competes awkwardly against both higher-end Breville options and cheaper rivals, but when discounted near $1,000 it becomes a compelling middle ground for buyers prioritizing convenience and consistent results.
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User experience is highly approachable thanks to the guided touchscreen and assisted workflow, enabling fast, clean drink-making, but it is held back by extra menu friction for preheating and a frustrating hot-water implementation for Americanos.