Explore all 39 feature scores for BISSELL Big Green Professional Carpet Cleaner, organized into pros and cons.
Scores by Feature
Summary
39 reviewed features-
Very positive 4.5-5.023 (59%)
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Positive 3.5-4.411 (28%)
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Neutral 2.5-3.42 (5%)
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Negative 1.5-2.43 (8%)
Pros
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Overall opinion was strongly positive across most reviews, with repeated best-in-class or highly recommended conclusions, plus one mixed consumer-review outlier.
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Stain-removal performance was the strongest recurring theme, with reviewers praising dried-on, tough, vomit, tomato sauce, and other stain results.
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Heavy-duty suitability was a standout theme: reviewers repeatedly framed the machine as a workhorse for large areas and deep cleaning.
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Water-tank performance was repeatedly praised for large capacity, removable/refill-friendly design, and long coverage between refills.
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The liquid system stood out for efficient water use, removable/refillable tanks, visible solution status, and strong area coverage before refilling.
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Reviewers consistently praised suction at the floor head/nozzle, with repeated test evidence of class-leading extraction; the main caveat was weaker sealed suction at the hose in one test.
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Build quality was one of the clearest strengths, with reviewers citing rental-fleet toughness, long-lasting construction, and tank-like durability.
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Comparative performance was strong, with reviewers saying it beat named rental-style competitors and lower-priced options for key cleaning tasks.
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Ease of use was strong where reviewers discussed push/pull cleaning, maneuverability, tank installation, and large-area coverage before refill stops.
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Fresh or wet stain pickup was praised in several tests, including fast grape-juice cleanup and strong wet-stain results.
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Reviewers generally considered it worth the higher price because of performance, durability, and warranty support, while still repeatedly noting it is expensive.
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Above-floor and upholstery cleaning were considered useful and at least slightly above average, helped by the hose and tough stain/stair tool.
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Drying performance was repeatedly praised, with reviewers saying it left carpets drier than competitors or helped carpets dry faster.
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Versatility was praised for hose, attachments, above-floor uses, and multi-surface capability, though spot cleaning was only slightly above average in one test.
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The hose and tough stain tool were repeatedly praised for making stair cleaning more practical.
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Floorhead feedback was mostly positive thanks to the large/aggressive brush and spring-loaded nozzle, but the 9-inch path was narrower than some competitors.
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Durability was a major strength in most reviews, especially rental-fleet build and tank-like construction, but one review cited leaking complaints.
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Hose length was praised by Vacuum Wars as Bissell’s longest hose, increasing reach for stairs, upholstery, and other above-floor tasks.
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Pet-related cleanup evidence was strong, with one review highlighting urine-stain cleanup and another noting pickup of pet hair and stains from carpet.
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The included hose and tough stain/upholstery tools were usually viewed as useful, though one reviewer strongly disliked the included shampoo bottles.
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Warranty confidence and widely available parts supported reliability confidence in the reviews that discussed ownership support.
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Maintenance was generally manageable, with easy tank and underbody cleanup, but brushroll removal requiring a screwdriver and interior wiping were drawbacks.
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Controls were viewed as simple and easy to operate, with one review noting the minimal on/off and trigger setup.
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Handling feedback was mixed: one review called it easy to maneuver, while another said its heavy body was still felt during use.
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The dirty-water tank earned strong marks in one test because it was easy to empty and clean through the large opening.
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One review of the Big Green 7700 praised its filtration approach for containing dust and helping clean the air while cleaning floors.
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The hose/accessory changeover was described as clearly marked and simple, requiring only a quarter-turn connection process.
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One owner observed carpet pet-hair pickup during deep cleaning, tying hair removal to the brushroll and extraction performance.
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The 7700 review described the heating element as useful for improving cleaning by raising hot tap-water temperature.
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One technician highlighted the spring-loaded/free-floating lower design as a rare design intended to accommodate higher-pile carpet.
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Mopping or hard-floor washing support came from one 7700 review, which said the hard-floor tool did a good job on sealed surfaces.
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Area-rug handling was supported only by one 7700 review, which said best results seemed limited to small areas, bare floors, and area rugs.
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Packaging received only light opinionated coverage, with one reviewer describing a colorful retail-style box full of advertising.
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Steam-cleaning feedback came from the 7700 review and was mixed: results ranged from adequate to very good, but slow operation was a caveat.
Cons
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Weight was the clearest repeated drawback: reviewers consistently called the machine heavy, large, or difficult for stairs and some users.
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Small-space suitability was weak because reviewers emphasized the need for storage space and cautioned against the machine for users who struggle with its size and weight.
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Innovation was a weak spot in one review, which said the machine’s only unusual trait was being larger and heavier than most competitors.
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Noise feedback was mixed: one technician found it very loud and advised earplugs for heavy use, while another owner considered it relatively quiet for its size.
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Storage feedback was split: the fold-down handle helped storage, but the machine’s large body made it inconvenient for some users to store or use often.