Dirt Devil Multi-Surface Upright Vacuum Feature Scores
Explore all 51 feature scores for Dirt Devil Multi-Surface Upright Vacuum, organized into pros and cons.
Scores by Feature
Summary
51 reviewed features-
Positive 3.5-4.421 (41%)
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Neutral 2.5-3.422 (43%)
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Negative 1.5-2.47 (14%)
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Very negative below 1.51 (2%)
Pros
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Reviewers most often praised suction and airflow, especially on the newer Multi-Surface Total Pet, though that strength did not rescue every hard-floor or tool scenario.
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Weight evidence was mostly positive: the vacuum was described as light or easy to carry, though the newer model traded some weight for sturdier build.
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The newer model's build quality received strong praise for sturdiness, thicker plastic, and feeling less cheap than prior Dirt Devils.
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Ease of use was generally good once assembled, with simple operation and disassembly, though filter condition affected cleaning performance.
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Versatility was a strength for floor types and above-floor use, but bare-floor safety and custom tools limited the otherwise broad use case.
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Carpet hair pickup was generally favorable in newer reviews, but CNET found the older Dash comparatively weak despite a 92 percent pet-hair result.
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Pet-oriented tools and hair pickup earned praise in positive reviews, but the included pet/turbo accessories were not consistently strong across all evidence.
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Overall opinion was highly mixed: several reviewers liked the newer models at $100, while CNET strongly rejected the older Dash evidence.
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Hose length was decent on newer owner reviews, but CNET considered the Dash hose ungenerous against a named Eureka comparison.
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Handling was usually positive on the newer models, but the CNET Dash review found it less maneuverable than comparable vacuums.
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Filtration drew praise in roundup-style coverage and from one owner, but the detailed review criticized it as an unsealed budget system with dust getting through.
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The hose clip and parked hose setup were viewed as helpful for keeping the vacuum from tipping during above-floor use.
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Controls were generally simple and accessible, but height adjustment and release mechanisms could be awkward or inconvenient.
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Only one review supplied opinionated edge-cleaning evidence, and it was positive about reducing dirt hiding near walls and corners.
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Innovation evidence was limited but positive, centered on the detailed review's view that TTI made real improvements over recent Dirt Devils.
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Ownership costs look moderate: some evidence praised fewer filter replacements, but the detailed review still expects washing and periodic filter replacement.
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One reviewer described the Rewind variant as a nice-looking vacuum, giving limited but positive aesthetic evidence.
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One Rewind review praised the bare-floor seal, saying it helped pick up debris that might normally scatter.
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Stair use was better than expected for the detailed reviewer, although reach limitations meant the top steps could require repositioning.
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Cord management varied by variant: the non-rewind cord fought the reviewer during wrapping, while the Rewind's retracting cord was praised.
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The detailed reviewer saw better construction and motor feel than older Dirt Devils, but still considered longevity below the equivalent Bissell.
Cons
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Hard-floor hair pickup was weak in the CNET test and the detailed review remained cautious about bare-floor use despite some pickup ability.
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Tool changes and fittings were a recurring weak spot, with reviewers criticizing awkward attachment installation and proprietary/custom hose fittings.
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Bare-floor scratch resistance was a serious concern in the detailed review because of the aggressive spinning brush and lack of brushroll shutoff.
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Hair-removal channel evidence was negative, with CNET finding hair wrapped around the rollerbrush rather than fully entering the bin.
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Hair-wrap/tangle resistance was poor in CNET's human-hair test, where hair tangled and wrapped around the rollerbrush.
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Packaging and out-of-box setup were criticized because filters were not preinstalled and reviewers had to warn buyers to check packaging.
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Assembly was a clear pain point in the unboxing review, with the handle and screws described as surprisingly difficult.
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Low-profile reach was poor because the cyclone assembly prevented getting under low furniture.
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Under-furniture cleaning was a weakness because the bulkier cyclone assembly prevented reaching under low furniture.
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Large-debris hard-floor pickup was mixed, with positive claims about fewer passes but CNET's hard-floor Cheerios result was poor.
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Support evidence was mixed to negative: CNET noted a comparable warranty, while the detailed reviewer criticized TTI after-sales and warranty support.
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Emptying and mess control were mixed: one-touch/removable bins helped, but accidental bin release, grimy handling, and trash-can positioning were concerns.
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The bin was praised for capacity/removability in some reviews, but several reviewers disliked accidental release, grimy handling, or awkward reinstallation.
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Upholstery and above-floor pickup were inconsistent: CNET's turbo tool clogged with pet hair, while newer reviews found the turbo tool acceptable or powerful.
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Medium-pile performance was context-dependent, ranging from CNET's weak pickup to newer-model reviewers who found carpet contact finicky but workable.
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Hard-floor fine-dust evidence was mixed: CNET found weak fine-particle performance, while first-impression demos saw fine dust pickup on carpet and bare-floor demos looked better.
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Comparative performance evidence diverged sharply, with CNET's Dash test performing poorly and the detailed reviewer calling the newer model a major Dirt Devil improvement.
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Value depended heavily on price: reviewers liked it around $100, but criticized it at $119-$130 and strongly rejected the older Dash's value.
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Clogging/debris prevention evidence was split: one review praised multi-cyclonic clog reduction, while CNET found tool clogging and brush-well jams.
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Cord length evidence was split, with CNET calling 25 feet plenty but the detailed newer-model review calling the cord too short.
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High-pile evidence was limited and only moderately positive, mostly pet-hair pickup rather than broad debris testing.
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Noise impressions were mixed: one reviewer said the vacuum was not very loud, while another called the turbo brush loud and rattly and the Rewind louder than a cordless unit.
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Low-pile pickup split by model/review: CNET measured poor sand pickup, while the newer model did excellently on low-pile commercial carpet.
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Maintenance requirements were mixed: filters and savings were manageable, but brush access, filter washing, and jam-clearing could be tedious.
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Heavy-duty suitability was limited: the Rewind was framed for heavier cleaning, but CNET found jam-clearing could create extra work.
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Accessories were useful in some reviews, but the tool package was inconsistent, with complaints about a stubby wand, custom fitting, missing tools, and a disappointing turbo tool.
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The floorhead earned praise for stiff bristles and a felt gasket, but reviewers also criticized carpet-contact issues and the lack of brushroll shutoff.
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Area-rug handling was mixed: reviewers saw dirt pickup, but also noted hard pushing and annoying height-setting compromises.
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Onboard storage was convenient in the roundup, but reviewers criticized an unused post, missing accessory, and tool-storage oddities.
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Cyclone performance was improved versus older Dirt Devils in some owner evidence, but the detailed review still called the cyclone ineffective under dust load.