What We Loved
- AI, Smart & App / Automationit has many of the top-of-the-line features that I think are really useful—things like virtual barriers, lots of customization options including bin behavior options, obstacle avoidance sensitivity. It has multi-level maps and a lot more
- Carpet — Medium-Pile Pickupit was also very good at picking up deeply embedded Carpet Deep Clean Test debris in our carpet deep clean test, getting an 85%, which is way above the average of 75%, and that's even a top-eight score out of well over 150 robot vacuums tested in this way
- Controls & UIThe app is easy to set up. It's user-friendly
- Corner Cleaning (Robot)it also has an automatically extending front side brush, which really helps with its corner coverage
- Docking & Auto‑Empty Reliability (Robot)when the robot returns to the bin to charge, it will automatically empty the robot's dust bin into a disposable bag in the base, wash its mop roller with cold water, empty the dirty water tank, refill the onboard clean water tank with a water-detergent mix, and dry the mop roller with hot air
- Dried-On Stain Removaldid good with picking up our dried-on coffee and dried-on grape juice stains
- Fresh Liquid Pickup Speedthe ability to mop up wet spills, because its roller-style mop can process wet liquid with its squeegee, which it deposits in its onboard dirty water tank
- Hair‑Wrap / Tangle Resistancewe didn't see hair tangled in the brush at any time during our tests
- Hard Floor — Fine Dust Pickuppicking up everything from fine to extra-large debris with no issues
- Hard Floor — Large Debris Intakepicking up everything from fine to extra-large debris with no issues
- Innovation compared to competitorsthe E28 also has the novel feature of being able to convert to a handheld spot cleanerincluding its innovative spot cleaner
- Map & Path Efficiency (Robot Vacuums)it was also above average at navigation and coverageit uses a top-mounted lidar to map Navigation and navigate around, which I think is much more accurate than internal lidar systems... it was above average with both navigation efficiency and coverage
- Mop lifting systemits mop pad does automatically lift up 10 and 1/2 mm when the robot detects carpets
- Mopping performancein our dried-on mopping stain test, it did really good, getting a well above average score of 127its incredible stain removal score was enough to give the E28 an overall above average mop score
- Obstacle Avoidance (Robot)the Eufy E28 was one of the best we've ever seen at thisthe E28 got 23 out of 24 points in the various tests that we did
- Overall opinionthe bottom line is that it is a great robot vacuum and a decent mop
- Self-cleaning cyclerun the self-cleaning cycle by pressing the self-clean button on the hose, which is really pretty usefulit will automatically empty the robot's dust bin into a disposable bag in the base, wash its mop roller with cold water, empty the dirty water tank, refill the onboard clean water tank with a water-detergent mix, and dry the mop roller with hot air
- Solution / Liquid systemyou depress the trigger to spray the water solution mixrefill the onboard clean water tank with a water-detergent mix
- Versatilitythe Eufy E28 also has the novel feature of being able to convert to a handheld spot cleaner for cleaning stains off of upholstery or carpets
- Water tankthe same module that houses the clean and dirty water tanks for the robot vacuum can be lifted off the basethen I can either empty the dirty water tank right then or wait until I empty it when the robot vacuum needs it emptied since it's the same dirty water tank
Just Okay
- Hair Pickup — Carpetsin our 2 and 1/2 in flattened pet hair pickup test on carpet, it picked up only the average amount
- Overall durability/longevityI could see that hose and other components really needing replacing after a while
- Runtime (Measured, Default)in the various battery tests that we did, it was a little below average in terms of battery efficiency... its estimated square feet per charge number ended up being a little above average at 1207. So, I'll call that neutral
- Streaking / Residueit did leave behind a bit more water than average at 1.3 gI think the E28 would be more prone to leaving streaks on floors than some of the other roller-style mops
- Suction & Airflowits suction and airflow numbers weren't as high as I would have liked to see for a robot in this price range
Needs Improvement
- Bin & Bagit has a really small onboard dust bin at only 300 ml
- Hair-removal channel issueswith both the 2 and 1/2 and 7-in hair tests, hair got sort of processed behind the brush, and it created what we call hair cigarsthese hair cigars were left in the brush housing, which counts against its score in the 7-in hair test, and it got one of the worst scores on record as a result
