Explore all 31 feature scores for Level Lock+ Smart Lock, organized into pros and cons.
Scores by Feature
Summary
31 reviewed features-
Very positive 4.5-5.07 (23%)
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Positive 3.5-4.49 (29%)
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Neutral 2.5-3.411 (35%)
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Negative 1.5-2.44 (13%)
Pros
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Industrial design was the clearest consensus strength, with reviewers praising the stealth, minimal, ordinary-deadbolt appearance.
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Reviewers strongly liked the simple physical install, often calling it exceptionally easy, though one reviewer found the instructions thin and had to backtrack.
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Smart-home integration was strongest for Apple HomeKit and Home Key, while broader ecosystem support was more conditional or dependent on updates.
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Locking reliability was a major strength across testing, with reviewers repeatedly saying the lock worked reliably once installed and aligned.
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Home Key and app unlocking were generally quick, with reviewers describing NFC as immediate and app responses as just a few seconds.
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Voice control generally worked well through Siri or Alexa, though one reviewer noted occasional Siri delay.
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Guest access was well liked for passes, cards, and temporary sharing, though several reviewers disliked requiring guests to install the Level app.
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Physical key fallback was treated as a useful backup, especially for battery failure or less tech-oriented household members.
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Build quality came across as premium and well constructed, with reviewers praising the polished hardware and overall workmanship.
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User access management was a strength, with reviewers praising flexible control over household members, guests, cards, and shared access.
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Access logs were useful overall, but one reviewer wanted better accuracy and detail from the activity history.
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The app was praised for features and access sharing, but its setup and firmware-update experience could be uneven.
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Remote access was useful and sometimes reliable, but it depended on bridges, HomeKit hubs, or Wi-Fi Connect rather than direct lock Wi-Fi.
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The optional keypad was considered useful, especially for guests and rentals, but reviewers disliked that it costs extra and is not integrated.
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Physical forced-entry strength was praised by one reviewer based on the lock's residential rating and deadbolt strength.
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Backset fit was mixed, with one reviewer needing sanding because neither bolt length fit cleanly and another finding the longer backset adjustment easy.
Cons
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Keyway quality drew serious criticism because reviewers felt the cylinder was too easy to pick and not robust enough for the price.
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Pick resistance was a weak point, with reviewers citing easy picking and available-tool attacks as a meaningful security caveat.
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Reviewers wanted true door-sense behavior; the repeated concern was that the lock cannot tell whether the door is actually closed.
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Fingerprint access was viewed as a missing convenience, with one reviewer explicitly wishing the keypad included a fingerprint scanner.
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Hub requirements were a recurring drawback, especially the nearby Connect bridge and the need for separate bridging in some ecosystems.
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Wi-Fi was useful when included through Connect, but reviewers disliked the lack of direct Wi-Fi and the dependence on a bridge or alternate hub.
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Because Lock+ replaces the full deadbolt, reviewers noted less reuse of existing keyed hardware and more friction when trying to keep old keys.
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Value was mixed: reviewers liked the premium design and Apple experience but repeatedly noted the high price and security tradeoffs.
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Motor performance depended on door alignment; reviewers warned that resistance can keep the small motor from throwing the deadbolt properly.
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Door fit was the main setup caveat: smooth, well-aligned deadbolts worked best, while tight clearances, older doors, and imperfect alignment caused extra work.
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Geofencing and touch-based arrival features were useful but more context-dependent than Home Key because they rely on location and Bluetooth.
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Bluetooth was the most inconsistent connectivity area: some reviewers found it stable, while others called it spotty or range-limited.
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Auto-lock was useful but limited because it relies on timing rather than knowing with certainty that the door is closed.
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Future update potential was mixed: Matter/Thread promises made the lock feel future-proof to some, but delayed deployment was a concern.
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Battery replacement was praised as elegant and easy, but battery reporting frustrated reviewers because it lacks precise percentage detail.