Firmware updates are managed through the app, with options for checking or enabling auto-updates. Reviewers describe the update process as accessible and, in at least one case, already up to date out of the box.
Software support is portrayed as active, with firmware updates delivered through the app and maintenance tracking for many replaceable parts, helping preserve long-term performance.
Several reviews mention promised/ongoing feature updates (notably smart-home/Matter support), implying decent long-term software support even if some integrations arrive later.
Software support appears active (frequent app features, integrations, and ongoing updates discussed), but smart-home ecosystems can lag behind the Roborock app in capability.
Software support and updates are referenced as available through the app, with reviewers generally describing stable operation and ongoing firmware/app management features.
At least one review references improvements through software/OTA updates, suggesting ongoing updates can meaningfully change real-world behavior over time.
One reviewer emphasizes iRobot's strategy of improving capability via ongoing software updates. Concrete examples of major new features arriving via updates are not consistently documented across the reviews.
Firmware updates are available through the app. Reviewers note updates as a plus and hope they can refine obstacle avoidance and smart behaviors over time, but there’s no guarantee of major feature expansion.
Firmware updates are explicitly recommended in at least one review, with an auto-update option and the expectation of bug fixes and improvements. Some future feature support is discussed (for example, Matter support in a software update), but timing and delivery are not confirmed by reviewers.
Several reviewers explicitly suggest software updates could improve edge/navigation behavior, and the platform is treated as feature-evolving through app/firmware changes over time.
One long-term reviewer reports firmware updates that changed real-world behavior, making it gentler around furniture but affecting how often it gets stuck. This suggests ongoing software tuning over time.
Some weaknesses (like certain obstacle-detection behaviors or over-cleaning logic) are framed as potentially fixable with software updates. Long-term feature and performance improvements depend on Dreame’s firmware support cadence.
Feature longevity via updates is mentioned as important because some shortcomings (obstacle avoidance edge cases, map quirks) appear firmware-related. Several reviewers express hope or expectation that updates can improve behavior over time.
Software and app support is mentioned as part of the ecosystem; reviews focus more on current features than long-term update promises, with no widespread update complaints noted.
One review notes the app can be used for firmware updates and settings, but overall sentiment is that the core experience does not depend on long-term app features.
Firmware/app updates are part of setup and may address quirks, but reviewers still reported occasional mapping or zone-clean glitches that required resets.
Software and feature longevity looks promising, but experiences are mixed due to update friction in some reviews. Faster, more reliable firmware delivery would improve confidence for long-term ownership.
Software maturity is mixed: some users had smooth onboarding, while at least one reviewer hit multiple failed firmware updates and noted the app still feels undercooked in places.
Several reviews suggest the experience could improve via firmware updates, and some note features evolving over time. That said, buyers should not assume every limitation such as multi-map support will be fixed quickly.
Several reviewers expect software/firmware updates to improve smart behaviors (like DirtSense and avoidance). Current experience varies, so longevity depends on ongoing support.
Software updates are a risk point in the review set: at least one owner reports an update broke voice-assistant control and introduced errors, while others mention waiting on firmware fixes or fearing longevity impacts.
Reviewers specifically note there's no app or firmware-update ecosystem, so feature longevity is mostly hardware-based rather than improved via updates.