Reviewers report strong performance on wool and loop-pile carpets when vacuuming, but since the mop doesn’t detach, setting no-mop zones for delicate rugs is prudent to avoid dampness.
Because the supplied Shark cleaning solution is not rated as wool safe, owners are advised not to use the CarpetXpert on wool carpets or delicate wool and loop-pile rugs, instead reserving it for synthetic carpets, area rugs and upholstery.