The touchscreen, Wi-Fi, and firmware experience drew strong praise for responsiveness, updates, and smartphone-like usability, though one reviewer preferred physical buttons.
Pros: Speed and time-to-cup, Espresso and beverage quality
Cons: Hot water dispenser, Capacity
Smart control is generally useful when it works, with app access, remote brewing, favorites, and Wi-Fi setup praised, though one reviewer saw the smart-appliance angle as unnecessary.
Pros: Water system, maintenance and descaling
Cons: Iced / cold-brew function quality, Pot function
Connectivity feedback was limited to one reviewer noting the lack of WiFi/app support, while also saying that omission was not important to them.
Pros: Overall user experience, Assembly and Setup
Cons: Portability and travel-friendliness, Accuracy of marketing claims
Connectivity is not a selling point; the one opinionated mention says Bluetooth is not justified by the machine’s limited customization.
Pros: Mess-free used-puck disposal, Assembly and Setup
Cons: Design flaws, Accessories
App and connectivity evidence was mixed-to-negative overall: some liked Fellow Drops or phone-based profile editing, but many criticized incomplete, useless, or troublesome app behavior.
Pros: Recognition and certifications, Pump pressure consistency
Cons: Design flaws, App
Smart/app evidence is mixed: one review finds phone tutorials useful, while another says the advertised app functionality is not real machine control.
Pros: Warranty and Customer support, Water system
Cons: App, connectivity and smart control
Connectivity was a weakness because one reviewer specifically criticized the lack of Wi-Fi firmware updating on such an expensive machine.
Pros: Build quality and durability, Recognition and certifications
Cons: App, connectivity and smart control