Compare Lockly Visage Zeno Series Smart Lock vs myQ Secure View 3-in-1 Smart Lock

Access logs and history views are available in-app, though one reviewer noted multiple log views can be confusing rather than helpful.

PINs can be assigned per person and activity/history views are referenced, enabling basic visibility into who accessed the door.

Lockly Home offers a cleaner interface than older Lockly apps, but setup and navigation still feel uneven, with some settings hard to find and occasional crashes or quirks reported.

Reviews consistently praise the myQ app for guiding setup, managing PINs/biometrics, and providing remote control; however, multiple reviewers warn that key camera/AI conveniences may be gated by a subscription or altered over time.

Auto-lock is configurable and works well when the door and strike are well-aligned, but some reports suggest it can fail or beep if the deadbolt does not slide smoothly. Facial recognition auto-unlock is the headline feature and is widely described as fast, reliable, and hard to spoof, working in bright sun, low light, and with sunglasses in most tests.

Auto-lock can be enabled and timed in-app (example: ~90 seconds), providing set-and-forget security once the door is closed. Hands-free face access and other biometric/PIN methods make entry convenient, but at least one outlet notes face-based automations can require a paid plan, reducing the value of the feature.

Backset appears adjustable for common 2 3/8-inch and 2 3/4-inch configurations, as shown in installation guidance.

Installation guidance explicitly supports common backsets (2-3/8 and 2-3/4), with the latch adjustable to match standard door prep.

Rechargeable battery packs (often with a spare included) reduce downtime, but real-world longevity varies by settings like always-on face scanning and Wi-Fi usage, ranging from weeks in max scanning mode to months with power saving.

Most sources cite roughly 4–6+ months per charge and like the rechargeable pack; charging can take several hours, and a swap/spare battery option is mentioned for avoiding downtime.

Bluetooth is required for initial setup and enrolling faces/fingerprints; it usually works, though some reviewers reported short connection windows or limited range (and noted the use of older Bluetooth versions).

Bluetooth is mentioned as part of the internal module/antenna during installation, but Wi-Fi remains the primary path for remote control and camera features.

Build quality is often described as sturdy and premium (zinc alloy and a substantial feel), even when reviewers disagree about the aesthetics or bulk.

Unboxing and install videos describe the exterior unit as dense/heavy with solid materials and good fit, suggesting strong build quality for a first-gen lock.

The included wired door-sense/contact sensor is accurate but often criticized for looking inelegant and adding extra wiring; some users wish it were built-in or removable.

A door-position sensor (magnet) can report door-ajar vs closed status and is used during calibration; installation can be adhesive or a more permanent drilled mount.

Door compatibility is typical for a full deadbolt swap, but the lock performs best when the door closes cleanly and the bolt slides smoothly into the strike.

It installs as a standard deadbolt replacement, and some reviewers noted they could reuse existing cutouts or sensor placements from prior locks, reducing additional door work.

Several reviewers referenced firmware/app updates (or promised updates) aimed at improving setup reliability and usability, suggesting the experience can change over time.

At least one reviewer notes an initial firmware update during setup; other coverage raises concerns that Chamberlain has historically changed features or added paywalls post-launch.

Fingerprint unlock is typically quick and accurate, though at least one reviewer found it hit-or-miss depending on finger angle and the scanner’s placement.

Fingerprint access is widely described as fast and reliable after setup, with support for enrolling multiple family members.

Guest access is robust, including multiple user PINs, time-restricted or one-time codes, and in some cases offline codes or shared digital keys depending on platform.

Guest access is handled via PINs and temporary passes in the app, aimed at deliveries, pet sitters, and short-term visitors without sharing a physical key.

The Visage’s built-in Wi-Fi means no separate hub is required, a clear upgrade over older hub-dependent smart locks.

Installation is generally DIY-friendly with good templates and guides, but several reviewers said the process can be lengthy and cable management inside the housing can be frustrating.

DIY installation is considered doable with clear instructions, but some doors may require drilling or extra strike/fitment work; careful alignment and cable connections matter.

Jam detection/alerts are mentioned as part of the notification set, allowing you to be warned if the lock reports a jam or locking issue.

Backup entry options include a physical key and a USB-C emergency power port, which reviewers view as important failsafes.

A physical key is available (often hidden under a cover), and multiple videos highlight an emergency 9V contact method to power the lock long enough to get inside if the main battery is drained.

The PIN Genie keypad improves security by shuffling digits, but it can slow entry and increase mistakes compared with a normal keypad.

The touch keypad is easy to use and supports PIN entry for guests; one reviewer prefers physical buttons, so tactile feedback may not suit everyone.

The key cylinder is rekeyable (noted as a 5-pin style in some videos), though rekeying may take extra time due to seals and screws.

Unlock speed is frequently described as near-instant for face and fingerprint (around 1–2 seconds), while keypad entry is slower due to the shuffled layout.

Multiple reviews repeat Chamberlain’s two-second unlock claim and hands-on videos describe face/fingerprint unlock as very quick in real use.

Motor noise is still present, but at least one reviewer noted it is noticeably quieter than older Lockly models.

Day-to-day locking reliability is mostly strong, especially for face unlock, though a minority of reviewers mention occasional Wi-Fi/app reliability issues or mechanical smoothness sensitivities.

Locking works reliably after calibration, but one install notes initial tightness/alignment issues that required strike/door prep adjustments—typical of deadbolt installs.

Notifications are flexible (lock/unlock, auto-lock, and sometimes jam alerts), but they can be noisy, leading some users to dial them back or disable duplicates across apps.

You will get basic lock and motion notifications, but richer, context-aware alerts (what triggered motion) and video-related conveniences may require a subscription.

Physical security is described as solid, with references to ANSI Level 2 requirements, though at least one review noted the lock may not be formally certified, making it harder to validate beyond manufacturer claims.

Remote access via Wi-Fi/app is generally quick for lock/unlock and status checks, but some reviewers experienced occasional remote unavailability during testing.

Remote lock/unlock from the myQ app is described as straightforward and responsive, making it practical for letting in guests or service providers when you are away.

Security is reinforced by 3D facial scanning that resists photo spoofing, encrypted data handling claims, and the PIN Genie keypad design that reduces shoulder-surfing risk.

One walkthrough emphasizes that facial data stays on-device and references network protection settings, pointing to a privacy/security-first approach for biometrics.

Integration is a major strength, with support for Apple Home/Home Key plus Alexa and Google; reviewers generally found commands and automations responsive once set up.

Coverage repeatedly notes limited integration with major platforms (Apple Home/HomeKit, Alexa, Google) and stronger ties to the myQ ecosystem and select security partners.

The touchscreen is used for PIN entry and Home Key tapping; reviewers generally describe it as responsive and easy to read.

The touchscreen/touch surface looks modern and responsive, but some users may still prefer traditional button keypads for feel and certainty.

User management is a strong point, with support for multiple users and methods (faces, fingerprints, PINs), though some reviewers found the workflow confusing at first until updates improved it.

User and credential management (adding users, quick/temporary passes, PINs, faces, fingerprints) is a core strength highlighted in setup walkthroughs.

At roughly $349, it sits at the premium end; many reviewers feel the feature set earns the price, while others think it is hard to justify without built-in video doorbell functionality.

At roughly $279.99 plus potential monthly fees for premium camera/AI features, reviewers frame it as a premium-priced option where total cost depends on whether you subscribe.

Voice control works with Alexa, Google, and Siri (via Apple Home), and reviewers commonly reported responsive lock/unlock commands and routine support.

Voice control via mainstream assistants is called out as missing/limited, so hands-free voice unlocking routines are not a focus here.

Media coverage flags broader trust/support concerns based on Chamberlain’s past platform decisions, even though hands-on reviewers do not report direct support failures yet.

Weather protection is positioned as strong, with an IPX5 rating cited and settings like Rain mode intended to prevent false keypad triggers.

Hardware is presented as built for outdoor use with wide operating temperatures and good sealing/gasketing to help keep moisture out.

Built-in 2.4GHz Wi-Fi enables remote control without a hub, but a few reviewers saw intermittent connectivity or early firmware hiccups; power-saving modes can reduce Wi-Fi use to extend battery life.

Wi-Fi setup is app-driven and generally smooth, but one install walkthrough highlights 2.4GHz-only pairing and a firmware update step during onboarding.