Access logs
P1
Product 1: TCL D1 Pro Smart Lock
3.4
Activity history exists in Smart Life, but reviewers disagree on completeness: some see detailed entries with time and user, while others report it may record unlocks only and omit locking and failed attempts. Reliability also depends on stable connectivity when the lock is managed remotely.
P2
Product 2: myQ Secure View 3-in-1 Smart...
4.0
PINs can be assigned per person and activity/history views are referenced, enabling basic visibility into who accessed the door.
App
P1
Product 1: TCL D1 Pro Smart Lock
2.6
The lock is managed through the Tuya Smart Life app. Multiple reviewers call it outdated, confusing, and poorly organized (settings buried behind odd icons), though basic locking/unlocking and core settings typically work once onboarding is finished.
P2
Product 2: myQ Secure View 3-in-1 Smart...
3.8
Reviews consistently praise the myQ app for guiding setup, managing PINs/biometrics, and providing remote control; however, multiple reviewers warn that key camera/AI conveniences may be gated by a subscription or altered over time.
Auto-lock
P1
Product 1: TCL D1 Pro Smart Lock
4.0
Auto-lock is widely reported as available and adjustable (commonly 5 to 900 seconds). Some users wish it supported scheduling, and others note the setting can be harder to find in the app than it should be.
P2
Product 2: myQ Secure View 3-in-1 Smart...
4.0
Auto-lock can be enabled and timed in-app (example: ~90 seconds), providing set-and-forget security once the door is closed. Hands-free face access and other biometric/PIN methods make entry convenient, but at least one outlet notes face-based automations can require a paid plan, reducing the value of the feature.
Auto-relock after failed attempts
P1
Product 1: TCL D1 Pro Smart Lock
3.0
A lockout/timeout behavior after repeated failed authentication is described (for example, temporary lock suspension after several wrong attempts), but it is often not configurable and may be poorly documented.
P2Product 2: myQ Secure View 3-in-1 Smart...
No score yetBackset compatibility
P1
Product 1: TCL D1 Pro Smart Lock
4.5
Backset and deadbolt prep appear compatible with common door standards; at least one installer references using the included template and aligning to typical measurements during setup.
P2
Product 2: myQ Secure View 3-in-1 Smart...
4.5
Installation guidance explicitly supports common backsets (2-3/8 and 2-3/4), with the latch adjustable to match standard door prep.
Battery
P1
Product 1: TCL D1 Pro Smart Lock
4.0
Power comes from a rechargeable battery pack typically described as lasting several months, with low-battery alerts in the app. Reviews also highlight emergency USB-C power from the outside and note a practical downside: if only one pack is included, the lock can be unavailable while charging.
P2
Product 2: myQ Secure View 3-in-1 Smart...
4.2
Most sources cite roughly 4–6+ months per charge and like the rechargeable pack; charging can take several hours, and a swap/spare battery option is mentioned for avoiding downtime.
Bluetooth
P1
Product 1: TCL D1 Pro Smart Lock
2.5
Bluetooth is listed as present in at least one review for local connectivity, but other TCL-lock coverage warns there may be no practical Bluetooth fallback when Wi-Fi drops. Expect Wi-Fi to be the primary path for remote features.
P2
Product 2: myQ Secure View 3-in-1 Smart...
3.8
Bluetooth is mentioned as part of the internal module/antenna during installation, but Wi-Fi remains the primary path for remote control and camera features.
Build quality and durability
P1
Product 1: TCL D1 Pro Smart Lock
4.0
Build impressions are generally positive, often described as sturdy with a mix of metal and plastic. Some installation notes mention tight screw channels or plastic that can get marred if tools do not fit well.
P2
Product 2: myQ Secure View 3-in-1 Smart...
4.4
Unboxing and install videos describe the exterior unit as dense/heavy with solid materials and good fit, suggesting strong build quality for a first-gen lock.
Door-sense
P1
Product 1: TCL D1 Pro Smart Lock
1.0
Door-open/door-ajar sensing is reported as missing by at least one reviewer. Do not expect the lock to know whether the door itself is open or closed.
P2
Product 2: myQ Secure View 3-in-1 Smart...
4.3
A door-position sensor (magnet) can report door-ajar vs closed status and is used during calibration; installation can be adhesive or a more permanent drilled mount.
Door compatibility (deadbolt fit)
P1
Product 1: TCL D1 Pro Smart Lock
4.5
Most reviewers treat it as a standard full deadbolt replacement and report it fits typical doors without modifications when replacing an existing deadbolt. Included templates and multiple bolt sizes help accommodate different door thicknesses.
P2Product 2: myQ Secure View 3-in-1 Smart...
No score yetFeature additions via updates
P1Product 1: TCL D1 Pro Smart Lock
No score yet
P2
Product 2: myQ Secure View 3-in-1 Smart...
3.0
At least one reviewer notes an initial firmware update during setup; other coverage raises concerns that Chamberlain has historically changed features or added paywalls post-launch.
Fingerprint
P1
Product 1: TCL D1 Pro Smart Lock
4.0
The D1 Pro model is reviewed primarily for palm-vein unlocking rather than fingerprint scanning. One related TCL lock review (the non-Pro D1) praises a fingerprint reader, but that feature should not be assumed on the D1 Pro unless the specific variant includes it.
P2
Product 2: myQ Secure View 3-in-1 Smart...
4.2
Fingerprint access is widely described as fast and reliable after setup, with support for enrolling multiple family members.
Guest Codes and Access
P1
Product 1: TCL D1 Pro Smart Lock
4.0
Guest access is a strong point on paper: multiple PINs, temporary codes, and other credential types (such as NFC fobs) are supported. Execution can feel clunky in Smart Life, and some temporary access rules are described as unintuitive.
P2
Product 2: myQ Secure View 3-in-1 Smart...
4.2
Guest access is handled via PINs and temporary passes in the app, aimed at deliveries, pet sitters, and short-term visitors without sharing a physical key.
Installation and Setup
P1
Product 1: TCL D1 Pro Smart Lock
3.8
Physical installation is often described as straightforward, but multiple reviews mention quirks like selecting the correct bolt set, juggling screw sizes, or needing a smaller screwdriver. App onboarding/pairing is a frequent pain point and is sometimes the hardest part of setup.
P2
Product 2: myQ Secure View 3-in-1 Smart...
4.1
DIY installation is considered doable with clear instructions, but some doors may require drilling or extra strike/fitment work; careful alignment and cable connections matter.
Key override reliability
P1
Product 1: TCL D1 Pro Smart Lock
4.4
A traditional key backup is consistently included and generally works as expected, providing a dependable fallback alongside electronic methods. Emergency power via USB-C is also commonly mentioned for worst-case scenarios.
P2
Product 2: myQ Secure View 3-in-1 Smart...
4.4
A physical key is available (often hidden under a cover), and multiple videos highlight an emergency 9V contact method to power the lock long enough to get inside if the main battery is drained.
Keypad
P1
Product 1: TCL D1 Pro Smart Lock
3.6
Keypad usability is mixed: some reviewers find it responsive and well-lit, while others complain the keypad is small and makes mistypes easier. Physical-button versions in the TCL lineup are described as clicky and reasonably quiet.
P2
Product 2: myQ Secure View 3-in-1 Smart...
3.9
The touch keypad is easy to use and supports PIN entry for guests; one reviewer prefers physical buttons, so tactile feedback may not suit everyone.
Lock/unlock speed
P1
Product 1: TCL D1 Pro Smart Lock
4.5
Unlock speed is a highlight, with palm recognition frequently described as near-instant when positioned correctly. PIN, NFC, and app commands are also typically reported as quick.
P2
Product 2: myQ Secure View 3-in-1 Smart...
4.5
Multiple reviews repeat Chamberlain’s two-second unlock claim and hands-on videos describe face/fingerprint unlock as very quick in real use.
Locking reliability
P1
Product 1: TCL D1 Pro Smart Lock
4.1
Core locking/unlocking reliability is generally rated high, especially for palm recognition once learned and for NFC access in some testing. Reliability concerns show up more around connectivity and the Smart Life software experience than the mechanical deadbolt action.
P2
Product 2: myQ Secure View 3-in-1 Smart...
4.1
Locking works reliably after calibration, but one install notes initial tightness/alignment issues that required strike/door prep adjustments—typical of deadbolt installs.
Notifications
P1
Product 1: TCL D1 Pro Smart Lock
3.6
Notifications and alerts are available, including special/duress-type alerts in some coverage. However, the phrasing can be noisy or confusing, and notification usefulness depends on stable Wi-Fi and consistent event logging behavior.
P2
Product 2: myQ Secure View 3-in-1 Smart...
3.7
You will get basic lock and motion notifications, but richer, context-aware alerts (what triggered motion) and video-related conveniences may require a subscription.
Remote access
P1
Product 1: TCL D1 Pro Smart Lock
3.8
Remote locking/unlocking is supported over Wi-Fi through Smart Life. Some reviewers report occasional Wi-Fi disconnect issues (especially in other TCL lock coverage), which can temporarily degrade remote management.
P2
Product 2: myQ Secure View 3-in-1 Smart...
4.1
Remote lock/unlock from the myQ app is described as straightforward and responsive, making it practical for letting in guests or service providers when you are away.
Security features (encryption)
P1Product 1: TCL D1 Pro Smart Lock
No score yet
P2
Product 2: myQ Secure View 3-in-1 Smart...
4.2
One walkthrough emphasizes that facial data stays on-device and references network protection settings, pointing to a privacy/security-first approach for biometrics.
Smart-home integration (Alexa, Google, Siri, HomeKit, Matter, Thread)
P1
Product 1: TCL D1 Pro Smart Lock
2.4
Integration is limited compared with top competitors: Alexa and Google Assistant support is common, while Apple HomeKit and Matter are repeatedly reported as unsupported, and IFTTT/Home Assistant support is also commonly cited as missing.
P2
Product 2: myQ Secure View 3-in-1 Smart...
2.3
Coverage repeatedly notes limited integration with major platforms (Apple Home/HomeKit, Alexa, Google) and stronger ties to the myQ ecosystem and select security partners.
Touchscreen
P1
Product 1: TCL D1 Pro Smart Lock
3.8
Touchscreen input (where present) is generally responsive, but size constraints can make number entry fiddly for some users. Menu navigation on-device can also be confusing during pairing steps.
P2
Product 2: myQ Secure View 3-in-1 Smart...
3.8
The touchscreen/touch surface looks modern and responsive, but some users may still prefer traditional button keypads for feel and certainty.
User access management
P1
Product 1: TCL D1 Pro Smart Lock
3.3
No summary yet.
P2
Product 2: myQ Secure View 3-in-1 Smart...
4.1
User and credential management (adding users, quick/temporary passes, PINs, faces, fingerprints) is a core strength highlighted in setup walkthroughs.
Value and Price
P1
Product 1: TCL D1 Pro Smart Lock
4.0
Value is commonly described as strong for a palm-recognition lock, especially when discounted below MSRP. Some reviewers still feel it competes in a crowded price tier where better ecosystems exist, so the app and integration limits factor heavily into perceived value.
P2
Product 2: myQ Secure View 3-in-1 Smart...
3.2
At roughly $279.99 plus potential monthly fees for premium camera/AI features, reviewers frame it as a premium-priced option where total cost depends on whether you subscribe.
Voice control
P1
Product 1: TCL D1 Pro Smart Lock
3.6
Voice control via Alexa and Google Assistant is widely reported as supported and generally functional. Broader voice ecosystem features depend on Smart Life linkage and do not extend to Siri/HomeKit.
P2
Product 2: myQ Secure View 3-in-1 Smart...
1.3
Voice control via mainstream assistants is called out as missing/limited, so hands-free voice unlocking routines are not a focus here.
Weather resistance
P1
Product 1: TCL D1 Pro Smart Lock
4.1
Weather sealing is generally positioned as good, including explicit IP54 mention in some coverage and gasketed hardware in others. A few reviews note that official certification details can be unclear depending on source.
P2
Product 2: myQ Secure View 3-in-1 Smart...
4.4
Hardware is presented as built for outdoor use with wide operating temperatures and good sealing/gasketing to help keep moisture out.
Wi-Fi
P1
Product 1: TCL D1 Pro Smart Lock
3.8
Wi-Fi is core to the lock experience and is typically limited to 2.4GHz networks. Connectivity is usually fine once paired, but a notable concern raised in TCL lock coverage is occasional dropouts that can interrupt app-based control.
P2
Product 2: myQ Secure View 3-in-1 Smart...
4.0
Wi-Fi setup is app-driven and generally smooth, but one install walkthrough highlights 2.4GHz-only pairing and a firmware update step during onboarding.