Bissell CrossWave Floor and Area Rug Cleaner, 1785A

Verdict

The Bissell CrossWave still cleans well and is much easier to maneuver and store than the Hoover, especially in small, cluttered spaces, but it is expensive for what it delivers. It is a solid maintenance cleaner for hard floors and rugs, yet it cannot deep-clean grout and offers weaker value than the cheaper Hoover unless you really need its superior handling.

Pros

  • Versatility 3 reviews 5.0
    Owners highlight its ability to vacuum and mop hard floors and wash area rugs in a single pass, effectively replacing a separate vacuum and steamer for many mixed-floor homes and making quick pet or kid mess cleanups easier.
  • Hard Floor — Fine Dust Pickup 2 reviews 5.0
    On hard floors it reliably pulls up fine dust and small particles like sugar in a single pass, leaving little loose grit behind.
  • Assembly and Setup 1 review 5.0
    Owners consistently find the CrossWave quick and straightforward to assemble out of the box, with a simple click-together handle and minimal steps before first use.
  • Hair Pickup — Hard Floors 1 review 5.0
    Users report that it can pick up significant amounts of pet hair on hard floors, pulling the fur into the dirty-water bin instead of smearing it around and making it a good fit for homes with shedding dogs or cats.
  • Cord length 2 reviews 4.8
    The roughly 25 foot power cord is long enough to clean most average rooms from a single outlet, though larger spaces and multi-room jobs still require moving the plug.
  • Emptying & Mess Control 2 reviews 4.8
    Dirty water and debris are collected in a small bin that releases easily for rinsing in the sink, and the brush roll can be removed and washed, which helps prevent gunk buildup and lingering odors between cleanings.
  • Hard Floor — Large Debris Intake 2 reviews 4.8
    Tests with rice, cereal, and kitty litter suggest the CrossWave handles larger debris on hard floors without clogging or scattering, usually picking everything up cleanly.
  • Suction & Airflow 5 reviews 4.5
    Reviews consistently describe strong suction that pulls up wet solution, debris, and even pet hair without leaving puddles, making it feel more like a true extractor than a simple wet mop.
  • Storage footprint & upright-stand stability 2 reviews 4.5
    The CrossWave has a relatively slim, upright design and docking tray that take up little floor space in a closet or corner, making it easy to store between cleaning sessions.
  • Filtration / Dust Containment 1 review 4.5
    Its filter and wet pickup system trap most dust and grime inside the bin rather than sending it back into the air, and some owners feel it helps reduce allergy-triggering dust compared with dry sweeping or simple mopping.
  • Hair Pickup — Carpets 1 review 4.5
    On rugs and carpets it can pull up embedded hair and dirt effectively, leaving the pile cleaner, though some people still prefer a dedicated carpet vacuum for large areas.
  • Hair‑Wrap / Tangle Resistance 1 review 4.5
    Users note that even after picking up pet or human hair, the brush roll tends to stay relatively clear with less wrapping than many traditional uprights, reducing how often it needs to be cut free.
  • Suitability for small spaces 1 review 4.5
    The CrossWave’s slimmer, swiveling body makes it easier to maneuver in cramped bathrooms and cluttered kitchens, so many owners see it as a better fit for small apartments and obstacle-filled rooms than bulkier hard-floor cleaners.
  • Mopping performance 5 reviews 4.4
    For everyday hard-floor mopping it does an excellent job, often leaving tile and hardwood looking noticeably cleaner and shinier than a basic steam mop, though it is still better suited to maintenance cleaning than to restoring deeply stained grout.
  • Overall opinion 5 reviews 4.3
    Overall sentiment is very positive, with many reviewers and even professional cleaners saying it largely lives up to its strong reputation as a convenient all-in-one hard-floor and area-rug cleaner, though some still point out noise, solution costs, and limited deep-restoration power compared with heavy-duty machines.
  • Area Rug Handling 3 reviews 4.0
    On area rugs it generally performs strongly, lifting dirt and even pet hair while leaving the pile looking refreshed, though very muddy or heavily soiled rugs may still benefit from pre-vacuuming or deeper cleaning.
  • Maintenance requirements 2 reviews 4.0
    Routine care involves rinsing the dirty tank, cleaning or replacing the filter, and clearing the brush roll after bigger jobs, with ongoing costs that stay modest if you stretch or DIY the cleaning solution.
  • Price & Value 4 reviews 3.7
    Most owners appreciate the CrossWave's ability to combine vacuuming and mopping in one unit, and some reviewers note that it can pay for itself over time by keeping floors cleaner and reducing the need for frequent, labor-intensive professional restorative cleanings, though its higher upfront price, proprietary solution costs, and questions about long-term durability can make cheaper hard-floor machines feel like better value for some households.
  • Edge & Baseboard Cleaning (Hard Floors) 3 reviews 3.7
    Its slim floorhead reaches closer to baseboards and under cabinet fronts than wider-tanked competitors and usually leaves few dirty strips along edges, though liquid that drifts deep into tight corners can be harder for the CrossWave to reach and may need a follow-up wipe.
  • Maneuverability & Handling 3 reviews 3.5
    The swiveling floorhead is easy enough to steer in open areas but has a limited turning angle compared with more agile stick vacuums, so it can feel less nimble around tight furniture, and some users find it a bit heavy to push on thicker carpets or rugs.

Cons

  • Solution / Liquid system 5 reviews 3.2
    The CrossWave uses a proprietary cleaning solution that many people like for its fresh scent, but it offers limited dwell time on tough spots and the need to keep buying Bissell-branded fluid can make ongoing use a bit more expensive, leading some users to pre-spray with other cleaners and run plain hot water in the tank; heavy-use households also report going through the solution quickly, which can further increase running costs.
  • Water tank 3 reviews 3.2
    The separate clean and dirty water tanks are easy to fill to the marked lines and simple to remove and empty into the sink between cleaning sessions, though the dirty tank is small enough that some owners need to dump it at least twice when cleaning a large kitchen and reviewers note that it can reach the full line quickly despite the housing making it look larger.
  • Dried-On Stain Removal 4 reviews 2.9
    On typical surface grime it can noticeably freshen tile, but its brush and pressure are not aggressive or deep-reaching enough to fully lift stubborn, set-in grout stains by themselves, so restorative work usually needs additional alkaline or acidic cleaners and hand scrubbing before the CrossWave rinses everything away.
  • Noise level 2 reviews 2.5
    Reviews describe the CrossWave as fairly loud and not ideal for quiet cleaning during naps or late nights, even though the noise is tolerable for most users.
  • Suitability for heavy-duty use 2 reviews 2.3
    It is well suited to routine hard-floor maintenance in homes but lacks the high heat, aggressive brushes, and capacity of professional truck-mounted extractors, so heavily soiled grout and true restorative jobs still tend to require stronger chemicals, manual scrubbing, or pro equipment.
  • Heating element 1 review 2.0
    Unlike professional extractors with built-in heaters, the CrossWave relies entirely on tap-hot water in its tank, so the solution cools quickly during use and cannot deliver the kind of sustained high heat that deep grout restoration often benefits from.