Bissell CrossWave Floor and Area Rug Cleaner, 1785A

Verdict

The Bissell CrossWave 1785A is an excellent mop replacement and hard-floor maintenance tool that washes and extracts in one pass, keeping everyday tile and grout much cleaner than a traditional mop. However, it lacks built-in heat, has a small recovery tank, and does not have the power or brush reach to fully restore heavily soiled grout, so serious deep-cleaning jobs still call for stronger chemicals, extra scrubbing, or professional equipment.

Pros

  • Hard Floor — Fine Dust Pickup ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 5.0
    On hard floors it reliably pulls up fine dust and small particles like sugar in a single pass, leaving little loose grit behind.
  • Assembly and Setup ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 5.0
    Owners consistently find the CrossWave quick and straightforward to assemble out of the box, with a simple click-together handle and minimal steps before first use.
  • Hair Pickup — Hard Floors ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 5.0
    Users report that it can pick up significant amounts of pet hair on hard floors, pulling the fur into the dirty-water bin instead of smearing it around and making it a good fit for homes with shedding dogs or cats.
  • Versatility ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 4 reviews 4.8
    Owners highlight its ability to vacuum and mop hard floors and wash area rugs in a single pass, effectively replacing a separate vacuum and steamer for many mixed-floor homes and making quick pet or kid mess cleanups easier.
  • Cord length ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 4.8
    The roughly 25 foot power cord is long enough to clean most average rooms from a single outlet, though larger spaces and multi-room jobs still require moving the plug.
  • Emptying & Mess Control ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 4.8
  • Hard Floor — Large Debris Intake ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 4.8
    Tests with rice, cereal, and kitty litter suggest the CrossWave handles larger debris on hard floors without clogging or scattering, usually picking everything up cleanly.
  • Mopping performance ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 5 reviews 4.5
    For everyday hard-floor mopping it does an excellent job, often leaving tile and hardwood looking noticeably cleaner and shinier than a basic steam mop, though it is still better suited to maintenance cleaning than to restoring deeply stained grout.
  • Suction & Airflow ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 5 reviews 4.5
  • Storage footprint & upright-stand stability ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 4.5
  • Filtration / Dust Containment ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 4.5
    Its filter and wet pickup system trap most dust and grime inside the bin rather than sending it back into the air, and some owners feel it helps reduce allergy-triggering dust compared with dry sweeping or simple mopping.
  • Hair Pickup — Carpets ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 4.5
    On rugs and carpets it can pull up embedded hair and dirt effectively, leaving the pile cleaner, though some people still prefer a dedicated carpet vacuum for large areas.
  • Suitability for small spaces ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 4.5
    The CrossWave’s slimmer, swiveling body makes it easier to maneuver in cramped bathrooms and cluttered kitchens, so many owners see it as a better fit for small apartments and obstacle-filled rooms than bulkier hard-floor cleaners.
  • Overall opinion ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 5 reviews 4.3
    Overall sentiment is very positive, with many reviewers and even professional cleaners saying it largely lives up to its strong reputation as a convenient all-in-one hard-floor and area-rug cleaner, though some still point out noise, solution costs, and limited deep-restoration power compared with heavy-duty machines.
  • Hair‑Wrap / Tangle Resistance ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 4.3
  • Area Rug Handling ★ ★ ★ ★ ★ ★ ★ ★ ★ 3 reviews 4.0
    On area rugs it generally performs strongly, lifting dirt and even pet hair while leaving the pile looking refreshed, though very muddy or heavily soiled rugs may still benefit from pre-vacuuming or deeper cleaning.
  • Maintenance requirements ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 4.0
    Routine care involves rinsing the dirty tank, cleaning or replacing the filter, and clearing the brush roll after bigger jobs, with ongoing costs that stay modest if you stretch or DIY the cleaning solution.
  • Price & Value ★ ★ ★ ★ ★ ★ ★ ★ ★ 4 reviews 3.8
  • Edge & Baseboard Cleaning (Hard Floors) ★ ★ ★ ★ ★ ★ ★ ★ ★ 3 reviews 3.7
  • Maneuverability & Handling ★ ★ ★ ★ ★ ★ ★ ★ ★ 3 reviews 3.5

Cons

  • Water tank ★ ★ ★ ★ ★ ★ ★ ★ ★ 3 reviews 3.3
    The separate clean and dirty water tanks are easy to fill to the marked lines and simple to remove and empty into the sink between cleaning sessions, though the dirty tank is small enough that some owners need to dump it at least twice when cleaning a large kitchen and reviewers note that it can reach the full line quickly despite the housing making it look larger.
  • Dried-On Stain Removal ★ ★ ★ ★ ★ ★ ★ ★ 3 reviews 3.2
    On typical surface grime it can noticeably freshen tile, but its brush and pressure are not aggressive or deep-reaching enough to fully lift stubborn, set-in grout stains by themselves, so restorative work usually needs additional alkaline or acidic cleaners and hand scrubbing before the CrossWave rinses everything away.
  • Solution / Liquid system ★ ★ ★ ★ ★ ★ ★ ★ 5 reviews 3.1
    The CrossWave uses a proprietary cleaning solution that many people like for its fresh scent, but it offers limited dwell time on tough spots and the need to keep buying Bissell-branded fluid can make ongoing use a bit more expensive, leading some users to pre-spray with other cleaners and run plain hot water in the tank; heavy-use households also report going through the solution quickly, which can further increase running costs.
  • Noise level ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 2.5
  • Suitability for heavy-duty use ★ ★ ★ ★ ★ ★ ★ 2 reviews 2.0
    It is well suited to routine hard-floor maintenance in homes but lacks the high heat, aggressive brushes, and capacity of professional truck-mounted extractors, so heavily soiled grout and true restorative jobs still tend to require stronger chemicals, manual scrubbing, or pro equipment.
  • Heating element ★ ★ ★ ★ ★ ★ ★ 1 review 2.0
    Unlike professional extractors with built-in heaters, the CrossWave relies entirely on tap-hot water in its tank, so the solution cools quickly during use and cannot deliver the kind of sustained high heat that deep grout restoration often benefits from.