Ecobee Smart Thermostat Premium

Ecobee Smart Thermostat Premium Review

Brand: Ecobee
Released: May 17, 2022
Updated: 2 weeks ago
4.4
Consolidated expert score
146
Review insights
37
Scored features
11
Expert reviews

Bottom Line

Choose the Ecobee Smart Thermostat Premium for polished design, easy controls, strong sensors, and useful energy data. Skip it if you want the cheapest thermostat or do not need premium extras like air quality, voice assistant, or added HVAC accessory support.

Best for

Best for smart-home users with multi-room comfort issues, HomeKit/Alexa setups, or an interest in energy data and room sensors. It also fits homes where the premium finish and broader HVAC accessory support matter.

Not for

Not for budget-focused buyers who only need basic scheduling and remote temperature control. It may also disappoint users expecting one included sensor to make Follow Me or Smart Home/Away reliable across a larger home.

Verdict

Reviewers consistently present the Ecobee Smart Thermostat Premium as a polished, capable thermostat with an upgraded look, readable display, intuitive app, strong smart-home support, and useful room-sensor control. The strongest praise centers on everyday usability: remote temperature changes, flexible scheduling, HomeKit/Alexa control, energy reports, and room sensors that can improve comfort in uneven homes. The tradeoff is that the Premium model’s extras are not equally valuable for every household. Reviewers like the included sensor, air-quality tools, and broader HVAC accessory support, but one reviewer found the sensor ecosystem limited by range and needing more Ecobee sensors to make Follow Me and Smart Home/Away work well. Value is strongest for multi-room homes or users who will use the premium features.

Compared in Reviews

Products reviewers directly compared with this model, grouped into quick takeaways.

Enhanced model thermostat

  • Worse: included SmartSensor value The reviewer says buying Premium upfront can make more financial sense than buying the Enhanced model and adding sensors later.

Honeywell Home ProSeries

  • Worse: basic thermostat upgrade The reviewer frames Ecobee Premium as a major upgrade from a no-frills Honeywell Home ProSeries thermostat.

Feature Scorecards

Summary

37 reviewed features
  • Very positive 4.5-5.0 62% 23 features
  • Positive 3.5-4.4 35% 13 features
  • Neutral 2.5-3.4 0% 0 features
  • Negative 1.5-2.4 3% 1 feature
  • Very negative below 1.5 0% 0 features

Pros

  • 5.0
    based on 3 reviews
    touchscreen responsiveness: 5.0, based on 3 reviews
    Touchscreen feedback is strongly positive, with reviewers calling the new interface easier and more responsive.
  • 5.0
    based on 1 review
    conventional HVAC compatibility: 5.0, based on 1 review
    One reviewer credited Ecobee with making a furnace work properly after a previous thermostat failed with the system.
  • 4.9
    based on 2 reviews
    room prioritization controls: 4.9, based on 2 reviews
    Room prioritization is praised by reviewers who use a bedroom sensor at night instead of relying only on the thermostat's hallway reading.
  • 4.9
    based on 5 reviews
    on-device control usability: 4.9, based on 5 reviews
    On-device controls are repeatedly described as simpler, more modern, and easier to navigate than older interfaces.
  • 4.8
    based on 7 reviews
    display readability: 4.8, based on 7 reviews
    Reviewers consistently praised the larger, brighter, higher-quality display for being easier to see and read.
  • 4.8
    based on 9 reviews
    design and finish quality: 4.8, based on 9 reviews
    Design and finish quality are among the strongest positives, with repeated praise for the premium feel, zinc/metal body, and modern look.
  • 4.8
    based on 6 reviews
    smart-home ecosystem compatibility: 4.8, based on 6 reviews
    Reviewers strongly value the broad smart-home compatibility, especially support across HomeKit, Alexa, Google, Siri, and broader smart-home ecosystems.
  • 4.8
    based on 4 reviews
    scheduling flexibility: 4.8, based on 4 reviews
    Scheduling is repeatedly praised as flexible, customizable, and easy to tune for different times, days, and energy goals.
  • 4.8
    based on 7 reviews
    app usability: 4.8, based on 7 reviews
    The app is a major strength across reviews, with praise for intuitive controls, remote access, schedule setup, and consistent design with the thermostat UI.
  • 4.7
    based on 5 reviews
    remote control reliability: 4.7, based on 5 reviews
    Remote control is praised as convenient and dependable, especially for changing temperature from elsewhere in the home or while away.
  • 4.7
    based on 3 reviews
    HVAC system compatibility depth: 4.7, based on 3 reviews
    Reviewers describe broad HVAC compatibility as a strength, including one case where Ecobee solved a furnace problem and another noting expanded wiring capability for more systems.
  • 4.6
    based on 4 reviews
    energy-saving recommendations: 4.6, based on 4 reviews
    Energy-saving recommendations and automation are praised for reducing runtime, saving energy costs, and keeping the home comfortable economically.
  • 4.6
    based on 3 reviews
    temperature accuracy: 4.6, based on 3 reviews
    Temperature accuracy is praised through SmartSensor control and room-specific readings that reduce mismatch between hallway and room temperatures.
  • 4.6
    based on 4 reviews
    comfort consistency: 4.6, based on 4 reviews
    Reviewers generally found comfort consistent and easy to maintain, with praise for fewer manual changes and dependable operation.
  • 4.6
    based on 4 reviews
    energy reports quality: 4.6, based on 4 reviews
    Energy reports are a standout strength for data-minded reviewers, helping explain bills, track usage, and identify energy patterns.
  • 4.5
    based on 1 review
    C-wire requirement flexibility: 4.5, based on 1 review
    The power extender support was viewed positively because it helps installs where a common wire is not already present.
  • 4.5
    based on 1 review
    Google Home support: 4.5, based on 1 review
    Google Home support is part of the praised broad assistant compatibility in one review.
  • 4.5
    based on 1 review
    shared household access: 4.5, based on 1 review
    Shared household access is positively noted as a way to give additional family members control.
  • 4.5
    based on 1 review
    utility demand-response support: 4.5, based on 1 review
    Time-of-use support is praised by one reviewer as a way to save money by shifting AC use around peak pricing.
  • 4.5
    based on 1 review
    wall-mount fit and footprint: 4.5, based on 1 review
    One reviewer liked the included trim plate for covering wall blemishes behind the thermostat.
  • 4.5
    based on 10 reviews
    Room Sensor: 4.5, based on 10 reviews
    The included Room Sensor is one of the most consistently praised features, helping with room-level temperature readings and comfort control.
  • 4.5
    based on 3 reviews
    fan control options: 4.5, based on 3 reviews
    Fan controls are considered useful and easy to access, with one reviewer emphasizing that turning the fan on or off takes only a couple of taps.
  • 4.5
    based on 4 reviews
    Apple Home/HomeKit support: 4.5, based on 4 reviews
    HomeKit support is mostly praised as useful and seamless, though one reviewer found the initial HomeKit pairing process unclear.
  • 4.4
    based on 10 reviews
    value for money: 4.4, based on 10 reviews
    Value opinions are mostly positive for users who will use the premium features, but one reviewer says the added features may not justify the price for everyone.
  • 4.4
    based on 7 reviews
    DIY installation ease: 4.4, based on 7 reviews
    Most reviewers found installation easy or straightforward, though one warned that the app missed an important power switch in their home and another said wiring can be tricky for newcomers.
  • 4.4
    based on 3 reviews
    humidity sensing: 4.4, based on 3 reviews
    Humidity sensing is viewed as a useful input for comfort and energy behavior, with reviewers calling it handy and effective.
  • 4.4
    based on 6 reviews
    Alexa support: 4.4, based on 6 reviews
    Alexa support is viewed positively, with reviewers praising built-in Alexa, easy pairing, and voice-assistant compatibility.
  • 4.4
    based on 2 reviews
    included C-wire adapter: 4.4, based on 2 reviews
    Reviewers liked that Ecobee includes a power extender/C-wire adapter option, especially for setups without a common wire.
  • 4.3
    based on 6 reviews
    multi-room balancing effectiveness: 4.3, based on 6 reviews
    Multi-room balancing is praised when sensors are placed well, but one reviewer found it limited by sensor range and the need for more Ecobee sensors.
  • 4.1
    based on 3 reviews
    setup instructions quality: 4.1, based on 3 reviews
    Setup guidance is generally praised as clear and detailed, but one reviewer faulted the instructions for not warning about an additional switch that caused an installation mistake.
  • 4.0
    based on 7 reviews
    voice control quality: 4.0, based on 7 reviews
    Voice control gets mixed but mostly positive feedback: reviewers like having Siri/Alexa access, while one criticizes the built-in speaker as weak.
  • 4.0
    based on 1 review
    humidifier/dehumidifier compatibility: 4.0, based on 1 review
    The Premium model is recommended for users with HVAC accessories such as humidifiers or air purifiers, suggesting added value for those systems.
  • 3.9
    based on 4 reviews
    occupancy detection accuracy: 3.9, based on 4 reviews
    Occupancy detection is split: reviewers praise the radar sensor's accuracy, but one found presence detection unreliable without enough sensors.
  • 3.8
    based on 3 reviews
    learning/auto-schedule effectiveness: 3.8, based on 3 reviews
    Auto-schedule evidence is mixed: one review praises seamless adaptation, another describes pattern-based scheduling, and one says Nest's learning schedule is smarter.
  • 3.8
    based on 1 review
    Matter support: 3.8, based on 1 review
    Matter support is treated as a future-looking plus, with one reviewer calling the possible Thread/Matter path exciting and more future-proof.
  • 3.6
    based on 3 reviews
    away mode effectiveness: 3.6, based on 3 reviews
    Away mode evidence is mixed, with reviewers praising occupancy-based adjustment but one reviewer saying the thermostat falsely treated the home as empty.

Cons

  • 1.5
    based on 1 review
    presence-based automation: 1.5, based on 1 review
    One reviewer had a poor experience using the occupancy sensors for Home automations, saying their tests did not work.

Compared With Category Average

Compared with other Smart Thermostats, this product is above average in utility demand-response support, included C-wire adapter, HVAC system compatibility depth, below average in presence-based automation.

Summary

8 compared features
  • Above average 0.4+ pts higher 88% 7 features
  • Same as average within 0.3 pts 0% 0 features
  • Below average 0.4+ pts lower 13% 1 feature
Attribute This product Category average Difference
presence-based automation 1.5 4.0 -2.5
utility demand-response support 4.5 2.6 +1.9
included C-wire adapter 4.4 2.9 +1.5
HVAC system compatibility depth 4.7 3.3 +1.4
energy reports quality 4.6 3.3 +1.2
wall-mount fit and footprint 4.5 3.5 +1.0
touchscreen responsiveness 5.0 4.1 +0.9
C-wire requirement flexibility 4.5 3.6 +0.9

FAQ

Is the Ecobee Smart Thermostat Premium easy to install?

Most reviewers found installation easy or straightforward, and several praised the app instructions. One reviewer still warned that HVAC wiring can be tricky and said their instructions missed an extra power switch in their home.

Do the Room Sensors actually improve comfort?

Reviewers generally liked the included sensor for room-specific temperature readings and balancing hot or cold rooms. The main caveat is that one reviewer found the sensor range and need for multiple Ecobee sensors limiting.

Is the Premium model worth the higher price?

Reviewers often found the Premium worth it when they used the included sensor, nicer design, energy data, voice assistant, or HVAC accessory support. One reviewer argued the premium extras are not worth paying for if you only need the core thermostat features.

How good are the app and scheduling controls?

The app and scheduling controls are a major strength in the reviews. Reviewers described the app as intuitive and responsive, with flexible day-by-day scheduling and useful remote temperature control.

How well does it work with HomeKit and Alexa?

HomeKit and Alexa support are reviewed positively overall. HomeKit setup was seamless for one reviewer but confusing for another, while Alexa pairing and built-in voice support were generally described as easy and useful.

Are the energy reports useful?

Yes. Multiple reviewers praised Ecobee's energy data and reports for helping them understand runtime, energy bills, and where they could save.

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