Scratch resistance is positive, with a user saying it did not scratch hardwoods.
Pros: Tool-change simplicity, Aesthetic design and finish
Cons: Support and Reliability, Overall durability/longevity
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Scratch resistance had limited but positive evidence from one reviewer who said it did not scratch wooden surfaces.
Pros: Scratch resistance, Fresh Liquid Pickup Speed
Cons: Onboard tool storage, Self-cleaning cycle
Scratch resistance evidence came from the lay-flat support wheel, which was praised for helping prevent scraping while cleaning low.
Pros: Crevice / Groove Pickup (Hard Floors), Hard Floor — Large Debris Intake
Cons: Sanitizing performance, Clogging and debris prevention
Scratch-resistance evidence centered on the omni wheel keeping the body off the floor while lying flat.
Pros: Convertible handheld design, Under-Furniture Pickup
Cons: Sanitizing performance, Debris illumination
Surface-safety evidence is positive, with no accidental floor damage reported during cleaning.
Pros: Accessories and Tools, Storage footprint and upright-stand stability
Cons: Heating element, Suitability for heavy-duty use
Surface scratch evidence is positive where owners reported hardwood use with no scratches.
Pros: Crevice / Groove Pickup (Hard Floors), Scratch resistance
Cons: Software-update support / feature longevity, Privacy controls
One reviewer values the floor sensor because it turns off the beater bar on tile and feels safer for the surface.
Pros: Tool-change simplicity, Assembly and Setup
Cons: Crevice / Groove Pickup (Hard Floors), Accessories and Tools
Scratch resistance received a positive app-based note because cleaning direction can be adjusted to follow the floor.
Pros: Emptying and Mess Control, Bin and Bag
Cons: Hair-removal channel issues, Mop lifting system
One review said the vacuum did not scratch floors even when it underperformed on hardwood pickup.
Pros: Hair Pickup — Carpets, Cord management
Cons: Hair-removal channel issues, Surface safety with attachments
Scratch resistance evidence was limited but positive where the roller mop was described as reducing micro-scratch risk.
Pros: Packaging quality, Versatility
Cons: Carpet — Medium-Pile Pickup, Support and Reliability
One reviewer praised rubber-coated wheels for helping protect hard flooring.
Pros: Hair Pickup — Hard Floors, Cordless convenience
Cons: Accessories and Tools, Convertible handheld design
Scratch resistance was a mild concern because one reviewer warned the glossy surfaces could scratch.
Pros: Innovation compared to competitors, Hair Pickup — Hard Floors
Cons: Edge and Baseboard Cleaning (Hard Floors), Dock noise
Scratch resistance is mixed because the robot gets under furniture, but one reviewer found the top scratched from doing so.
Pros: Ease of use, Accessories and Tools
Cons: Innovation compared to competitors, Area Rug Handling
Scratch resistance is a concern in one review, which warns the visual-navigation lens can get scratched under furniture.
Pros: Automatic shutoff for obstructions, Privacy controls
Cons: Energy efficiency (kWh), Mopping performance
Scratch and scuff resistance is weak, with one reviewer saying daily impacts quickly left side scuffs and scratches.
Pros: Hair Pickup — Hard Floors, Carpet — Medium-Pile Pickup
Cons: Heating element, Kid-friendliness
Scratch resistance was criticized after one reviewer found the glossy exterior scuffed heavily during use.
Pros: Energy efficiency (kWh), Packaging quality
Cons: Hair‑Wrap / Tangle Resistance, Stuck resistance
Scratch resistance is questioned by an owner who reports deep scratches and soft plastic.
Pros: Carpet — High-Pile Pickup, Carpet — Medium-Pile Pickup
Cons: Packaging quality, Automatic shutoff for obstructions
Scratch resistance drew concern because the glossy white finish was expected to be more prone to scratches.
Pros: Pet-Ready Features, Software-update support / feature longevity
Cons: Upholstery / Above-Floor Pickup, Area Rug Handling
Scratch resistance was a concern in one comparative test because the side brushes left swirl marks on white baseboards.
Pros: Filtration / Dust Containment, Bin and Bag
Cons: Price and Value, Tool-change simplicity