Activity history is commonly available via an events or logs view showing locks and unlocks, though at least one review noted failed attempts may not always be logged unless a lockout triggers.
Access logs and history views are available in-app, though one reviewer noted multiple log views can be confusing rather than helpful.
The app generally earns good marks for straightforward control, logs, user setup, and modes, but some reviewers wanted clearer or more adjustable advanced settings (notably around lockout behavior and alerts).
Lockly Home offers a cleaner interface than older Lockly apps, but setup and navigation still feel uneven, with some settings hard to find and occasional crashes or quirks reported.
Auto-lock is available with a short delay range (often cited as 5 to 120 seconds) and works as intended for many users, but its time-based nature and limited delay range drew criticism in a few reviews.
Auto-lock is configurable and works well when the door and strike are well-aligned, but some reports suggest it can fail or beep if the deadbolt does not slide smoothly. Facial recognition auto-unlock is the headline feature and is widely described as fast, reliable, and hard to spoof, working in bright sun, low light, and with sunglasses in most tests.
Failed-attempt protection can trigger a temporary lockout after repeated wrong codes, and at least one review described adjustable thresholds, though another noted limited transparency or controls.
Supports common backsets (2-3/8 and 2-3/4), matching typical residential door prep.
Backset appears adjustable for common 2 3/8-inch and 2 3/4-inch configurations, as shown in installation guidance.
Battery life is commonly quoted around six months on four AA cells (often not included), with Wi-Fi potentially increasing drain; multiple reviews highlighted USB-C emergency power, and one follow-up credited firmware updates and a Wi-Fi toggle with improving battery impact.
Rechargeable battery packs (often with a spare included) reduce downtime, but real-world longevity varies by settings like always-on face scanning and Wi-Fi usage, ranging from weeks in max scanning mode to months with power saving.
Bluetooth appears mainly in setup and onboarding flows for pairing and Wi-Fi bridging, rather than as the primary day-to-day control method.
Bluetooth is required for initial setup and enrolling faces/fingerprints; it usually works, though some reviewers reported short connection windows or limited range (and noted the use of older Bluetooth versions).
Build is generally described as solid for the price, with BHMA Grade 3 positioning and a mix of metal and plastic; one review questioned overall construction quality and budget compromises.
Build quality is often described as sturdy and premium (zinc alloy and a substantial feel), even when reviewers disagree about the aesthetics or bulk.
Reviews repeatedly note the lack of a true door sensor, meaning auto-lock can extend the bolt even if the door is open, which can be inconvenient and potentially hard on door trim.
The included wired door-sense/contact sensor is accurate but often criticized for looking inelegant and adding extra wiring; some users wish it were built-in or removable.
Fits standard US deadbolt prep in most cases, including common door thickness ranges, but one reviewer noted it is less ideal for very thick doors without modification.
Door compatibility is typical for a full deadbolt swap, but the lock performs best when the door closes cleanly and the bolt slides smoothly into the strike.
This is a full deadbolt replacement, so you generally swap existing hardware; one reviewer chose to reuse a preferred deadbolt piece, but reuse options are limited versus retrofit-style locks.
It installs as a standard deadbolt replacement, and some reviewers noted they could reuse existing cutouts or sensor placements from prior locks, reducing additional door work.
Firmware updates are a recurring theme in longer-term coverage, including improvements like a Wi-Fi toggle, better Wi-Fi stability, reduced power usage, and privacy tweaks like masking passcode entry.
Several reviewers referenced firmware/app updates (or promised updates) aimed at improving setup reliability and usability, suggesting the experience can change over time.
Fingerprint access is a headline feature and is often described as quick and accurate for the price, with support for up to about 50 fingerprints; one review found it hit-or-miss and requiring multiple scans.
Fingerprint unlock is typically quick and accurate, though at least one reviewer found it hit-or-miss depending on finger angle and the scanner’s placement.
A 90-day outdoor follow-up and several user impressions suggest the exterior holds up reasonably well, but long-term finish wear is still lightly documented.
Guest access options commonly include always-on users, scheduled access windows, and one-time or one-pass codes, making it suitable for cleaners, visitors, and rentals.
Guest access is robust, including multiple user PINs, time-restricted or one-time codes, and in some cases offline codes or shared digital keys depending on platform.
No hub or separate gateway is required for remote features because Wi-Fi is integrated.
The Visage’s built-in Wi-Fi means no separate hub is required, a clear upgrade over older hub-dependent smart locks.
Most reviewers found installation straightforward and comparable to swapping a standard deadbolt, but one hands-on test reported overly tight/stiff hardware that made mounting difficult and another noted a short internal cable that can complicate assembly.
Installation is generally DIY-friendly with good templates and guides, but several reviewers said the process can be lengthy and cable management inside the housing can be frustrating.
Jam detection/alerts are mentioned as part of the notification set, allowing you to be warned if the lock reports a jam or locking issue.
Backup entry is well covered via a traditional keyway, and several reviews also liked the USB-C emergency power option as an extra failsafe when batteries die.
Backup entry options include a physical key and a USB-C emergency power port, which reviewers view as important failsafes.
The backlit touchscreen keypad is usually described as clear and usable, and privacy features like anti-peeping or masked digits are appreciated; one review reported slow wake-up behavior requiring extra taps.
The PIN Genie keypad improves security by shuffling digits, but it can slow entry and increase mistakes compared with a normal keypad.
The key cylinder is rekeyable (noted as a 5-pin style in some videos), though rekeying may take extra time due to seals and screws.
Speed is often praised, especially for fingerprint unlock and remote commands, but one critical review found the keypad slow to wake and fingerprint reads inconsistent, and another noted it is not the fastest compared with pricier locks.
Unlock speed is frequently described as near-instant for face and fingerprint (around 1–2 seconds), while keypad entry is slower due to the shuffled layout.
The motor is generally described as smooth and reasonably quiet, but over-tightening during install can cause the bolt to struggle to slide smoothly.
Motor noise is still present, but at least one reviewer noted it is noticeably quieter than older Lockly models.
Day-to-day locking/unlocking is generally reliable across reviews, including schedules and routines, though one reviewer characterized overall operation as only just OK despite not seeing jamming in testing.
Day-to-day locking reliability is mostly strong, especially for face unlock, though a minority of reviewers mention occasional Wi-Fi/app reliability issues or mechanical smoothness sensitivities.
Notifications are available for lock activity and some alarm states, but experiences vary: some reviewers wanted push alerts over email or found certain emergency emails unreliable.
Notifications are flexible (lock/unlock, auto-lock, and sometimes jam alerts), but they can be noisy, leading some users to dial them back or disable duplicates across apps.
Physical robustness is most often framed around BHMA Grade 3, which is a baseline residential-grade rating; it is not positioned as a high-security, hardened deadbolt.
Physical security is described as solid, with references to ANSI Level 2 requirements, though at least one review noted the lock may not be formally certified, making it harder to validate beyond manufacturer claims.
Remote locking/unlocking, status checks, and managing users from anywhere are consistently highlighted as strong points when the lock has a stable Wi-Fi connection.
Remote access via Wi-Fi/app is generally quick for lock/unlock and status checks, but some reviewers experienced occasional remote unavailability during testing.
Security features mentioned include anti-peeping PIN entry, vacation-style restriction modes, failed-attempt lockouts, and anti-hijacking or SOS-style alerts; some sources also mention encrypted fingerprint storage, but overall physical security is positioned as budget-grade.
Security is reinforced by 3D facial scanning that resists photo spoofing, encrypted data handling claims, and the PIN Genie keypad design that reduces shoulder-surfing risk.
Smart-home support is consistently limited to Alexa and Google ecosystems, with repeated callouts that Apple HomeKit and Matter support are not available.
Integration is a major strength, with support for Apple Home/Home Key plus Alexa and Google; reviewers generally found commands and automations responsive once set up.
Anti-hijacking or alarm-style features are described as a way to signal distress or tampering, but detailed sensitivity or false-alarm behavior is not well documented in the reviews.
Touch controls and illumination are generally well liked, but responsiveness can vary, with one hands-on review calling the interface sluggish to wake.
The touchscreen is used for PIN entry and Home Key tapping; reviewers generally describe it as responsive and easy to read.
User management is a strength, with support for multiple users, role-based sharing, and assigning different credentials per person.
User management is a strong point, with support for multiple users and methods (faces, fingerprints, PINs), though some reviewers found the workflow confusing at first until updates improved it.
Many reviews frame the lock as strong value, especially when discounted under $100, due to built-in Wi-Fi and multiple entry methods, but one outlet argued the compromises (install quirks and scanner quality) reduce the perceived bargain.
At roughly $349, it sits at the premium end; many reviewers feel the feature set earns the price, while others think it is hard to justify without built-in video doorbell functionality.
Voice control via Alexa and Google is generally reliable for locking and, with a voice code, unlocking, but it does not provide the broader cross-platform benefits of Matter ecosystems.
Voice control works with Alexa, Google, and Siri (via Apple Home), and reviewers commonly reported responsive lock/unlock commands and routine support.
Multiple reviews cite an IP54-style dust/splash rating and reported normal rain exposure without issue, though a few creator claims vary; overall it is best treated as weather resistant rather than fully waterproof.
Weather protection is positioned as strong, with an IPX5 rating cited and settings like Rain mode intended to prevent false keypad triggers.
Built-in 2.4GHz Wi-Fi is a major advantage for remote access without extra hardware, but connection quality can affect responsiveness and battery use; updates and a Wi-Fi on/off toggle were noted as improvements in longer-term use.
Built-in 2.4GHz Wi-Fi enables remote control without a hub, but a few reviewers saw intermittent connectivity or early firmware hiccups; power-saving modes can reduce Wi-Fi use to extend battery life.