Average score
P1
Product 1: Poly Voyager Free 20 Earbuds
3.5
P2
Product 2: Samsung Galaxy Buds 4
3.8
Active noise cancellation
P1
Product 1: Poly Voyager Free 20 Earbuds
4.2
ANC was one of the strongest consensus points, repeatedly described as effective against office, commute, fan, and low-frequency noise.
P2
Product 2: Samsung Galaxy Buds 4
2.7
ANC is available, but reviewers consistently treat it as limited by the open-fit design; one comparison piece expects improvement over Buds 3, while hands-on reviews still call it modest or not serious noise blocking.
Android compatibility
P1
Product 1: Poly Voyager Free 20 Earbuds
4.3
Android compatibility was supported by app availability and Android, Pixel, or Samsung testing.
P2
Product 2: Samsung Galaxy Buds 4
4.1
Android support is strong for everyday use, especially on Galaxy phones, and non-Samsung Android users can still use the Wearables app, though some Galaxy-only features remain locked down.
App
P1
Product 1: Poly Voyager Free 20 Earbuds
3.9
The Poly Lens app is important and feature-rich on mobile, but desktop functionality and firmware workflows drew criticism.
P2
Product 2: Samsung Galaxy Buds 4
4.1
The app and settings experience is broad on Samsung and Android, with Wearables support for non-Samsung Android phones and Galaxy settings integration for Samsung users.
aptX
P1
Product 1: Poly Voyager Free 20 Earbuds
2.0
aptX support was not confirmed; the only evidence flags uncertainty around advanced codec support.
P2Product 2: Samsung Galaxy Buds 4
No score yetAuracast support
P1Product 1: Poly Voyager Free 20 Earbuds
No score yet
P2
Product 2: Samsung Galaxy Buds 4
4.5
Auracast is explicitly included among the shared features across the Buds 4 lineup.
Bass performance
P1
Product 1: Poly Voyager Free 20 Earbuds
3.5
Bass was divisive: some reviewers heard strong or punchy low end, while others found it timid or lacking energy.
P2
Product 2: Samsung Galaxy Buds 4
4.2
Bass earns positive notes across reviews, ranging from punchy and crunchy to loud, wide, fuller and more refined.
Battery
P1
Product 1: Poly Voyager Free 20 Earbuds
4.4
Battery life was broadly praised, commonly around 8 hours with ANC and longer with ANC off or the case.
P2
Product 2: Samsung Galaxy Buds 4
3.5
Battery life is serviceable rather than standout, with reviewers citing 6 hours without ANC, 5 hours with ANC and 30 hours via the case.
Bluetooth
P1
Product 1: Poly Voyager Free 20 Earbuds
4.4
Bluetooth support was strong overall, with Bluetooth 5.4, stable pairing, and good range mentioned despite setup quirks.
P2
Product 2: Samsung Galaxy Buds 4
4.5
Bluetooth support is a strength because the Buds 4 include Bluetooth 6.1, which reviewers connect to range, stability and future-proofing.
Build quality
P1
Product 1: Poly Voyager Free 20 Earbuds
3.1
Build quality was mixed: earbuds were described as solid or well built, while the case and hinges felt fragile.
P2
Product 2: Samsung Galaxy Buds 4
4.1
Build impressions are positive: reviewers describe a premium feel, refined stems and a cleaner physical design.
Built-in DAC and hi-res playback
P1Product 1: Poly Voyager Free 20 Earbuds
No score yet
P2
Product 2: Samsung Galaxy Buds 4
4.3
Hi-res playback is a Galaxy-centered strength, with UHQ and 24-bit Hi-Fi audio noted when paired with compatible devices.
Button control usability
P1
Product 1: Poly Voyager Free 20 Earbuds
2.9
Control usability was mixed: push buttons prevent accidental touches but often push the buds into the ear and require pressure.
P2Product 2: Samsung Galaxy Buds 4
No score yetCable quality
P1
Product 1: Poly Voyager Free 20 Earbuds
2.0
The included cable drew criticism for being very short.
P2Product 2: Samsung Galaxy Buds 4
No score yetCarry case quality
P1
Product 1: Poly Voyager Free 20 Earbuds
3.2
Case quality was split: reviewers liked magnets, size, and style, but several criticized plastic feel, loose hinges, and fingerprints.
P2
Product 2: Samsung Galaxy Buds 4
4.1
The case is viewed positively for its translucent lid, updated flat-bud layout and physical pairing button.
Charging
P1
Product 1: Poly Voyager Free 20 Earbuds
4.5
Charging was strong, with repeated fast-charge mentions plus USB-C and wireless charging positives.
P2
Product 2: Samsung Galaxy Buds 4
3.7
Charging evidence centers on the case reserve, with reviews citing up to 30 hours of total listening time through the charging case.
Codec support
P1
Product 1: Poly Voyager Free 20 Earbuds
2.3
Codec support was a weak point because HP did not specify supported codecs in one review.
P2
Product 2: Samsung Galaxy Buds 4
4.0
Codec and high-quality audio support is represented by UHQ and 24-bit Hi-Fi playback on compatible Galaxy devices, not by aptX or LDAC.
Comfort during long use
P1
Product 1: Poly Voyager Free 20 Earbuds
4.2
Comfort was mostly strong, with multiple reviewers reporting long wear or low fatigue, although one had soreness after a couple of hours.
P2
Product 2: Samsung Galaxy Buds 4
4.7
Comfort is a clear strength in the Tom's Guide review, including for small ears.
Design and Aesthetics
P1
Product 1: Poly Voyager Free 20 Earbuds
4.3
The design was generally liked for its sleek, professional, black-and-gold or lightweight look.
P2
Product 2: Samsung Galaxy Buds 4
4.0
Design feedback is broadly positive, describing the Buds 4 as polished, premium and more refined, even while acknowledging the AirPods-like stem style.
Dongle
P1
Product 1: Poly Voyager Free 20 Earbuds
1.0
Dongle support is absent, and reviewers called out the missing USB dongle compared with more work-focused alternatives.
P2Product 2: Samsung Galaxy Buds 4
No score yetEartips fit
P1
Product 1: Poly Voyager Free 20 Earbuds
4.1
Fit was a recurring strength, aided by fit tests and tip choices, though fit still depended on ear size.
P2
Product 2: Samsung Galaxy Buds 4
2.7
Fit evidence is mixed to weak: the open design can require adjustments and lacks a seal, though one review still found the earbuds comfortable.
Ear tip size options
P1
Product 1: Poly Voyager Free 20 Earbuds
4.7
Ear tip options were strong because multiple reviews confirmed four sizes or multiple tips.
P2
Product 2: Samsung Galaxy Buds 4
1.4
Ear tip options are effectively absent because the Buds 4 use an open-fit, no-silicone-tip design.
Equalizer customization
P1
Product 1: Poly Voyager Free 20 Earbuds
2.3
EQ customization was a repeated weakness, with reviewers wanting more than limited presets or a custom curve.
P2
Product 2: Samsung Galaxy Buds 4
4.6
EQ customization is strong, with access to a 9-band equalizer in the app/settings experience.
Find My
P1
Product 1: Poly Voyager Free 20 Earbuds
3.8
Find My-style location support appears in Poly Lens, but evidence is limited to last-known or location features.
P2Product 2: Samsung Galaxy Buds 4
No score yetHead gestures
P1Product 1: Poly Voyager Free 20 Earbuds
No score yet
P2
Product 2: Samsung Galaxy Buds 4
4.2
Head gestures are a supported modern control feature, with reviewers noting nods or shakes for calls, Bixby prompts and notifications.
Hinge durability
P1
Product 1: Poly Voyager Free 20 Earbuds
2.2
Hinge durability was a concern because reviewers found loose hinges on the charging case.
P2Product 2: Samsung Galaxy Buds 4
No score yetIncluded accessories
P1
Product 1: Poly Voyager Free 20 Earbuds
4.2
Included accessories were solid, with ear tips, charging case, and USB-C cable included.
P2Product 2: Samsung Galaxy Buds 4
No score yetInstrument separation
P1
Product 1: Poly Voyager Free 20 Earbuds
4.6
One review praised the earbuds for balancing different sounds, supporting strong instrument separation.
P2
Product 2: Samsung Galaxy Buds 4
4.3
Instrument separation is supported by a detailed listening note about synth effects layered between bassline and percussion.
Integrated microphone
P1
Product 1: Poly Voyager Free 20 Earbuds
4.2
Integrated microphones are a core feature, with repeated references to three mics per bud or six noise-canceling microphones.
P2
Product 2: Samsung Galaxy Buds 4
4.0
The mic hardware is described as upgraded, with multiple microphones and voice pickup units.
LDAC
P1
Product 1: Poly Voyager Free 20 Earbuds
2.0
LDAC support was not confirmed; the only evidence flags uncertainty around advanced codec support.
P2Product 2: Samsung Galaxy Buds 4
No score yetMaximum volume clarity
P1
Product 1: Poly Voyager Free 20 Earbuds
2.7
Maximum-volume clarity was limited by peaking and high-frequency distortion in one review.
P2Product 2: Samsung Galaxy Buds 4
No score yetMicrophone noise reduction
P1
Product 1: Poly Voyager Free 20 Earbuds
4.4
Noise reduction for calls was praised for reducing background noise and helping voices stay clear.
P2
Product 2: Samsung Galaxy Buds 4
4.2
Microphone noise reduction is a strength, with reviewers saying background roar, white noise and wind/background noise are reduced or blocked.
Microphone quality for calls
P1
Product 1: Poly Voyager Free 20 Earbuds
4.2
Call quality was consistently positive, with reviewers hearing clear, understandable voice pickup.
P2
Product 2: Samsung Galaxy Buds 4
3.9
Call quality is generally good and intelligible, though one review says the voice can sound muffled and another notes processing in noisy places.
Midrange clarity
P1
Product 1: Poly Voyager Free 20 Earbuds
4.2
Midrange clarity was generally a strength, with repeated comments about clear vocals and mids suited to calls and podcasts.
P2
Product 2: Samsung Galaxy Buds 4
4.1
Midrange clarity is praised through adequate mids, clean vocals and strong mids/treble performance.
Multi-platform compatibility
P1
Product 1: Poly Voyager Free 20 Earbuds
4.2
Multi-platform compatibility was strong across phones, laptops, Windows, iPhone, MacBook, Android, and general Bluetooth use.
P2
Product 2: Samsung Galaxy Buds 4
2.8
Multi-platform compatibility is limited: basics work outside Galaxy, but advanced features and seamless switching are restricted by ecosystem.
Multipoint connectivity reliability
P1
Product 1: Poly Voyager Free 20 Earbuds
4.3
Multipoint was a major work-use strength across phone and laptop pairings, though one reviewer noted switching delays.
P2
Product 2: Samsung Galaxy Buds 4
3.4
Multipoint is context-dependent, working best in the Galaxy ecosystem and improving in Samsung contexts while remaining limited for non-ecosystem devices.
Noise isolation (passive)
P1
Product 1: Poly Voyager Free 20 Earbuds
3.8
Passive isolation was decent to strong because the sealed tips fully plugged the ears before ANC was considered.
P2
Product 2: Samsung Galaxy Buds 4
1.8
Passive isolation is weak because the open-fit, no-seal design lets external noise seep in.
Portability/foldability
P1
Product 1: Poly Voyager Free 20 Earbuds
4.4
Portability was helped by a slim case that fits in a pocket.
P2Product 2: Samsung Galaxy Buds 4
No score yetPreset EQ profile quality
P1
Product 1: Poly Voyager Free 20 Earbuds
2.3
Preset EQ options were limited to Bass, Flat, and Bright and were often described as underwhelming or too similar.
P2
Product 2: Samsung Galaxy Buds 4
4.3
Preset EQ support is good, with six presets including speech and instrumental options.
Sensors
P1
Product 1: Poly Voyager Free 20 Earbuds
4.3
Sensors were useful for wear detection, call answering, and media pause/resume behavior.
P2Product 2: Samsung Galaxy Buds 4
No score yetSidetone adjustment quality
P1
Product 1: Poly Voyager Free 20 Earbuds
1.0
Sidetone adjustment scored poorly because one reviewer said the Free 20 lacked the ability.
P2Product 2: Samsung Galaxy Buds 4
No score yetSmudge resistance
P1
Product 1: Poly Voyager Free 20 Earbuds
1.5
Smudge resistance was poor, with multiple reviewers calling out fingerprints and scratches.
P2Product 2: Samsung Galaxy Buds 4
No score yetSoftware/setup simplicity
P1
Product 1: Poly Voyager Free 20 Earbuds
3.1
Setup and software simplicity were mixed: basic setup could be straightforward, but firmware and desktop support created friction.
P2
Product 2: Samsung Galaxy Buds 4
4.1
Setup is simplest on Galaxy devices through Bluetooth/settings integration and remains available through Wearables on non-Samsung Android.
Sound leakage
P1
Product 1: Poly Voyager Free 20 Earbuds
4.0
One review referenced a fit test for audio leakage, suggesting leakage control depends on getting a proper seal.
P2Product 2: Samsung Galaxy Buds 4
No score yetSound quality
P1
Product 1: Poly Voyager Free 20 Earbuds
4.1
Most reviewers described sound as good to excellent, especially for calls, vocals, and everyday music, though one found music compressed and shallow.
P2
Product 2: Samsung Galaxy Buds 4
4.3
Sound quality is the product's strongest theme, with reviewers calling it richer, cleaner, clear, balanced and better than expected.
Soundstage depth
P1
Product 1: Poly Voyager Free 20 Earbuds
3.7
Soundstage depth was mixed, with one review finding it unexciting and another finding it immersive.
P2
Product 2: Samsung Galaxy Buds 4
4.0
Soundstage depth is supported by listening impressions of deeper low-end and expansive playback.
Soundstage width
P1
Product 1: Poly Voyager Free 20 Earbuds
3.7
Soundstage impressions were mixed, ranging from solid but unexciting to spacious and immersive.
P2
Product 2: Samsung Galaxy Buds 4
4.1
Soundstage width is supported by the UHQ soundscape and wide bass impressions.
Spatial audio
P1
Product 1: Poly Voyager Free 20 Earbuds
1.0
Spatial audio scored low because one review explicitly said it is lacking.
P2
Product 2: Samsung Galaxy Buds 4
3.9
Spatial audio is present as 360 Audio/360° sound, though one reviewer does not personally use it.
Stability
P1
Product 1: Poly Voyager Free 20 Earbuds
4.2
Stability was good, with reviewers noting no slipping, secure fit, and fit-test support.
P2
Product 2: Samsung Galaxy Buds 4
2.3
Fit stability is a concern because one review calls out constant fit adjustments from the open design.
Touch control responsiveness
P1
Product 1: Poly Voyager Free 20 Earbuds
1.0
Touch controls scored poorly because one review stated the earbuds have no touch controls.
P2
Product 2: Samsung Galaxy Buds 4
4.3
Controls are well regarded, with swipe, press and pinch gestures described as straightforward, precise and easy to locate.
Transparency mode quality
P1
Product 1: Poly Voyager Free 20 Earbuds
3.3
Transparency mode was useful in some reviews but less consistent, with complaints about switching friction or weak amplification.
P2
Product 2: Samsung Galaxy Buds 4
4.0
Transparency is improved by the addition of a proper Ambient Sound mode.
Treble clarity
P1
Product 1: Poly Voyager Free 20 Earbuds
3.7
Treble came through clearly in some reviews, but one reviewer heard high-frequency distortion at maximum volume.
P2
Product 2: Samsung Galaxy Buds 4
4.2
Treble clarity is praised alongside mids, with reviewers noting crunchy highs and strong mids/treble performance.
USB-C
P1
Product 1: Poly Voyager Free 20 Earbuds
4.4
USB-C is well supported for the case and charging cable.
P2Product 2: Samsung Galaxy Buds 4
No score yetValue for money
P1
Product 1: Poly Voyager Free 20 Earbuds
4.2
Value was strongest when discounted or judged against sound and ANC performance, but one review felt $150 was pricey.
P2
Product 2: Samsung Galaxy Buds 4
4.4
Value is positive for Galaxy or Android users because reviewers frame the $179 Buds 4 as compelling and able to challenge bigger rivals.
Voice assistant integration
P1
Product 1: Poly Voyager Free 20 Earbuds
3.9
Voice assistant support is present through controls, though evidence focused on activation rather than deeper integration.
P2
Product 2: Samsung Galaxy Buds 4
3.9
Voice assistant support is clear, with Bixby and Gemini assistance plus head-gesture responses to Bixby prompts.
Volume output
P1
Product 1: Poly Voyager Free 20 Earbuds
4.0
Volume output was treated as a strength in hands-on use, though evidence was limited.
P2Product 2: Samsung Galaxy Buds 4
No score yetWater/sweat resistance rating
P1
Product 1: Poly Voyager Free 20 Earbuds
4.2
Water and dust resistance was a positive feature across reviews, though one reviewer warned against running water.
P2
Product 2: Samsung Galaxy Buds 4
3.1
Water and sweat protection is adequate but not rugged, with IP54 covering sweat and splashes while dropping below Buds 3's IP57 rating.
Weight comfort
P1
Product 1: Poly Voyager Free 20 Earbuds
4.6
The earbuds’ low weight was repeatedly tied to easy long-session comfort.
P2Product 2: Samsung Galaxy Buds 4
No score yet