-
Edge cleaning is a standout strength, with multiple reviewers highlighting close baseboard coverage thanks to the edge-to-edge roller design.
-
Wet cleaning is consistently rated as a core strength, combining vacuuming and mopping in one pass and performing well on sealed hard floors for everyday messes.
-
It performs strongly with larger debris and wet messes (eggshells, cereal, cat litter/food, spills), often clearing in one pass or with minimal repeats.
-
Reviewers consistently describe the H12 Pro as sleek, modern, and display-worthy, often calling out the dark finish and premium look for a wet/dry floor washer.
-
The dual-tank system (about 900ml clean / 700ml dirty) supports decent session length and helps keep clean and dirty water separated. Some users still found the dirty tank needs frequent emptying depending on mess volume.
-
Dock-based self-cleaning is widely praised for convenience and brush maintenance, and hot-air drying helps prevent odor. Downsides are time, noise, and occasional remaining staining after heavy messes.
-
On hard floors, it generally handles routine dust well, though at least one tester rated dry fine-dust pickup as good rather than best-in-class.
-
It removes many dried or sticky messes (coffee, ketchup, hot sauce, jam) well, but the toughest sticky residues may require extra passes or follow-up, depending on the spill and surface.
-
Floors are often left only slightly damp after passes, but drying still takes time and varies by mode and how wet the roller is. Some users rely on suction-only passes to reduce moisture.
-
The screen and basic buttons are generally easy to understand, with useful status indicators and voice prompts you can adjust or disable. Complaints focus on delayed on/off response and limited feedback like no remaining-time countdown in some testing.
-
Handling is mixed: some find it smooth and easy, while others feel reversing and tight turns take effort and the head can feel less nimble than top competitors.
-
The self-propel/traction effect reduces pushing effort, but opinions split: some appreciate the assistance, while others found it too strong or awkward, especially when maneuvering or backing up.
-
Hair handling is generally decent to very good, with some testers reporting little to no wrap, while others still saw incomplete hair pickup or the need for periodic manual cleanup.
-
Typical runtime is around the mid-30-minute range, with charging taking a few hours depending on the source. Most find it sufficient for kitchens and common areas, but not a long-run machine.
-
Value hinges on sale pricing: many feel it is compelling when discounted, but harder to justify at full MSRP versus newer models with more features (like max/turbo modes or app control).
-
Emptying is usually straightforward, but multiple reviewers complain about handling solids in the dirty tank and the lack of a dedicated solid-debris separator/filter, which can make disposal messier.
-
Some reviewers saw occasional streaks or leftover stickiness after syrup/honey-style messes and noted random small puddles in certain cases, while others reported clean, shiny results.