Review: Ecobee Smart Thermostat Premium

Updated: 4 hours ago
4.3
Based on methodology below
107
Insights analyzed
47
Grouped by key features
9
From expert reviews
Scores below reflect consolidated expert coverage across these features.
Bottom Line

Choose it if you want strong app control, flexible scheduling, and room-sensor comfort. Skip it if you only need basic smart thermostat control or will not use the premium extras.

Best for

Homeowners who want a polished smart-home thermostat with strong app control, flexible schedules, and room-sensor-based comfort management. It especially fits people already using HomeKit or Alexa and those who like reviewing energy data.

Not for

Shoppers who mainly want a cheaper thermostat for basic heat and cool scheduling. It is also a weaker fit if you expect premium away and presence features to work perfectly without adding enough sensor coverage.

Verdict

The Ecobee Smart Thermostat Premium comes through in review after review as a polished, easy-to-use smart thermostat with strong app control, flexible scheduling, readable hardware, and genuinely useful room-sensor support. HomeKit, Alexa, broad HVAC compatibility, and rich reporting are recurring strengths, and several reviewers also liked its premium materials and modern interface. The tradeoff is cost and complexity: multiple reviews say the higher price is hard to justify if you will not use the extra features, and one long-term user found away-mode behavior less convincing without broader sensor coverage. Overall, the evidence supports it as a feature-rich flagship thermostat, but the Premium case is strongest for households that will actually use its ecosystem, sensing, and comfort tools.

Compare

Pros

  • 4.8
    based on 1 review
    room prioritization controls: 4.8, based on 1 review
    One reviewer uses bedroom-only sensor priority at night to focus comfort on the room that matters most.
  • 4.7
    based on 4 reviews
    design and finish quality: 4.7, based on 4 reviews
    Multiple reviews praise the premium materials and finish, especially the zinc or metal body and upscale look.
  • 4.6
    based on 3 reviews
    Apple Home/HomeKit support: 4.6, based on 3 reviews
    HomeKit support is repeatedly called out, with pairing described as easy or seamless.
  • 4.6
    based on 3 reviews
    smart-home ecosystem compatibility: 4.6, based on 3 reviews
    Reviews describe broad compatibility across major assistants and smart-home systems.
  • 4.6
    based on 4 reviews
    DIY installation ease: 4.6, based on 4 reviews
    Multiple reviewers describe installation as easy, straightforward, or doable in about an hour.
  • 4.6
    based on 4 reviews
    multi-room balancing effectiveness: 4.6, based on 4 reviews
    Multiple reviews say sensors help average temperatures across rooms and reduce hot and cold spots.
  • 4.5
    based on 4 reviews
    app usability: 4.5, based on 4 reviews
    Reviewers consistently describe the app as intuitive, feature-rich, or easy to use.
  • 4.5
    based on 3 reviews
    on-device control usability: 4.5, based on 3 reviews
    On-device control is described as intuitive, easy to operate, and simple to adjust directly on the screen.
  • 4.5
    based on 3 reviews
    remote control reliability: 4.5, based on 3 reviews
    Remote temperature control is described as dependable and usable from anywhere.
  • 4.5
    based on 2 reviews
    touchscreen responsiveness: 4.5, based on 2 reviews
    Touch response is praised as quicker and more responsive than older or competing units.
  • 4.5
    based on 1 review
    comfort consistency: 4.5, based on 1 review
    One review explicitly says the thermostat maintains consistent temperatures.
  • 4.5
    based on 1 review
    conventional HVAC compatibility: 4.5, based on 1 review
    One review explicitly lists gas, electric, and oil systems among supported HVAC types.
  • 4.5
    based on 1 review
    Google Home support: 4.5, based on 1 review
    Google Assistant compatibility is explicitly listed in one review.
  • 4.5
    based on 1 review
    heat pump compatibility: 4.5, based on 1 review
    One review explicitly says heat pumps are supported.
  • 4.5
    based on 1 review
    HVAC system compatibility depth: 4.5, based on 1 review
    One review says it works with most HVAC systems and explicitly lists gas, electric, oil, and heat pumps.
  • 4.5
    based on 1 review
    included C-wire adapter: 4.5, based on 1 review
    One review says a power extender kit is included in the box.
  • 4.5
    based on 1 review
    shared household access: 4.5, based on 1 review
    One review says up to 15 people or family members can be granted access.
  • 4.5
    based on 1 review
    temperature accuracy: 4.5, based on 1 review
    One review explicitly praises SmartSensor-based temperature control as accurate.
  • 4.5
    based on 1 review
    voice control quality: 4.5, based on 1 review
    One review says the built-in Alexa assistant responds quickly to commands.
  • 4.4
    based on 5 reviews
    display readability: 4.4, based on 5 reviews
    The screen is repeatedly described as large, vibrant, and easy to read from across the room.
  • 4.4
    based on 4 reviews
    energy reports quality: 4.4, based on 4 reviews
    Reports are consistently described as detailed, graph-heavy, and useful for understanding runtime and usage patterns.
  • 4.4
    based on 3 reviews
    fan control options: 4.4, based on 3 reviews
    Fan controls are easy to access, with manual run options and automation possibilities.
  • 4.4
    based on 4 reviews
    included room sensor value: 4.4, based on 4 reviews
    Several reviews highlight that a room sensor is included and treat that as a meaningful plus.
  • 4.3
    based on 5 reviews
    scheduling flexibility: 4.3, based on 5 reviews
    Scheduling is repeatedly described as customizable, with day-by-day routines and away or sleep setups.
  • 4.3
    based on 3 reviews
    Alexa support: 4.3, based on 3 reviews
    Alexa support is built in, and one review says voice responses are quick.
  • 4.3
    based on 4 reviews
    occupancy detection accuracy: 4.3, based on 4 reviews
    Occupancy sensing is described as working well, with reviews saying it detects presence or works as advertised.
  • 4.2
    based on 4 reviews
    humidity sensing: 4.2, based on 4 reviews
    Humidity is visible or used in control logic, and several reviews say the thermostat accounts for it.
  • 4.2
    based on 2 reviews
    learning/auto-schedule effectiveness: 4.2, based on 2 reviews
    Reviewers describe schedule learning or automatic home and away schedule generation over time.
  • 4.2
    based on 2 reviews
    notifications quality: 4.2, based on 2 reviews
    Alerts cover threshold-based temperature notifications and app warnings.
  • 4.2
    based on 2 reviews
    utility demand-response support: 4.2, based on 2 reviews
    Time-of-use and low-peak adjustments are mentioned as part of the savings toolkit.
  • 4.2
    based on 1 review
    account security: 4.2, based on 1 review
    One review mentions adding a security code to protect specific thermostat features.
  • 4.2
    based on 1 review
    adaptive recovery intelligence: 4.2, based on 1 review
    One review says smart heating and cooling can preheat or precool to hit the target on time.
  • 4.2
    based on 1 review
    C-wire requirement flexibility: 4.2, based on 1 review
    The included power extender kit is framed as helpful for setups that do not have a common wire.
  • 4.2
    based on 1 review
    filter reminders: 4.2, based on 1 review
    Filter-change reminders are explicitly mentioned.
  • 4.2
    based on 1 review
    humidifier/dehumidifier compatibility: 4.2, based on 1 review
    One reviewer says the Premium model makes more sense if you have accessories like a humidifier.
  • 4.2
    based on 1 review
    HVAC maintenance alerts: 4.2, based on 1 review
    HVAC maintenance alerts are explicitly mentioned.
  • 4.2
    based on 1 review
    manual hold/override flexibility: 4.2, based on 1 review
    One review notes hold settings let you choose how long a one-off change lasts.
  • 4.2
    based on 1 review
    privacy controls: 4.2, based on 1 review
    One reviewer notes the microphone can be turned off.
  • 4.2
    based on 1 review
    SmartThings support: 4.2, based on 1 review
    SmartThings compatibility is explicitly listed in one review.
  • 4.2
    based on 1 review
    wall-mount fit and footprint: 4.2, based on 1 review
    One review highlights the included trim plate as useful for covering wall marks or holes.
  • 4.2
    based on 4 reviews
    presence-based automation: 4.2, based on 4 reviews
    Presence-based features like Follow Me and Smart Home/Away are available, but results depend on sensor coverage.
  • 4.1
    based on 2 reviews
    energy-saving recommendations: 4.1, based on 2 reviews
    Reviews mention personalized tips and Eco+ nudges aimed at lowering utility use.
  • 3.8
    based on 3 reviews
    room sensor support: 3.8, based on 3 reviews
    Sensor support is broad, but one review says range can limit usefulness in larger homes.
  • 3.8
    based on 3 reviews
    setup instructions quality: 3.8, based on 3 reviews
    Setup guidance is generally praised, but one reviewer says the directions missed an extra power cutoff step in their home.
  • 3.6
    based on 4 reviews
    value for money: 3.6, based on 4 reviews
    Value is mixed: some reviewers say the price is high or hard to justify without using the extras, while others say it paid off through savings, data, or system compatibility.

Cons

  • 3.1
    based on 2 reviews
    away mode effectiveness: 3.1, based on 2 reviews
    Away behavior is mixed: one reviewer likes the away setup, while another says occupancy-based away mode can misread absence when sensor coverage is limited.
  • 1.5
    based on 1 review
    geofencing reliability: 1.5, based on 1 review
    One reviewer specifically criticizes the lack of phone-based geoencing as a missing feature.

FAQ

Is installation friendly for DIY users?

Mostly yes. Several reviews call installation easy or straightforward and say the app walks you through it, though one reviewer said the directions missed an extra power cutoff step in their home.

Does the included room sensor actually help?

Usually yes. Multiple reviews say the included sensor improves comfort in bedrooms or other hot and cold areas, although one review says sensor range can limit results in larger homes.

Is the Premium worth the extra money?

Reviews are split. It looks easier to justify if you want sensors, better reports, ecosystem integration, or accessory support, but some reviewers felt the Premium extras were hard to justify for simpler needs.

Does it work with the major smart-home ecosystems?

The review set repeatedly mentions HomeKit and Alexa, and compatibility listings also mention Google Assistant and SmartThings.

Reviews we analyzed

Video Reviews

Article Reviews

#1
4.4
Choose it for premium design, Matter, and strong learning features; Skip it if you want cheaper value or fully manual control. Setup and...
Pros: Matter support, setup instructions quality, on-device control usability, smart-home ecosystem compatibility, scheduling flexibility, room sensor support, temperature accuracy
Cons: occupancy detection accuracy, DIY installation ease
#2
4.3
Choose it if you want strong app control, flexible scheduling, and room-sensor comfort. Skip it if you only need basic smart thermostat control...
Pros: room prioritization controls, design and finish quality, smart-home ecosystem compatibility, Apple Home/HomeKit support, DIY installation ease, multi-room balancing effectiveness, HVAC system compatibility depth
Cons: geofencing reliability, away mode effectiveness
#3
3.9
Choose it for broad smart-home compatibility, easy control, and strong value. Skip it if you want Matter, included room sensors, or a more...
Pros: HVAC system compatibility depth, conventional HVAC compatibility, heat pump compatibility, multi-stage HVAC support, setup instructions quality, touchscreen responsiveness, smart-home ecosystem compatibility
Cons: included C-wire adapter, Matter support, included room sensor value, C-wire requirement flexibility, wall-mount fit and footprint, learning/auto-schedule effectiveness