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High-pile/shag performance is frequently described as surprisingly strong for a cordless stick, with tests reporting near-complete debris removal when power increases on thicker fibers.
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Low-pile carpet pickup is repeatedly reported as excellent, including strong results on mixed debris and good deep-clean outcomes when Auto or higher power is used.
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Packaging is frequently praised as organized and premium, with accessories laid out clearly and protected well during shipping.
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Versatility
4.6
★
★
★
★
★
★
★
★
★
★
5 reviews
4.6
Versatility is a core theme: the platform converts easily between stick and handheld use, with attachments enabling floors, stairs, upholstery, vehicles, and tight spaces. Many reviewers emphasize the wide range of configurations as a main reason to choose it.
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Filtration performance is a highlight: multiple reviews mention HEPA filtration and a sealed or effective system that limits dust escape. Several tests suggest it keeps fine particles well-contained during use.
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Assembly/setup is typically quick: components click together and initial use is straightforward. The main setup friction is installing or positioning the wall dock near a suitable outlet.
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Ease of use
4.6
★
★
★
★
★
★
★
★
★
★
1 review
4.6
Day-to-day usability is described as easy and motivating for frequent cleans, helped by cordless freedom, Auto mode, and quick tool swaps. Minor friction points include frequent bin emptying and dock-dependent charging.
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Fine dust pickup on hard floors is generally strong, with multiple tests indicating excellent capture of powders/small particles. Auto sensing often boosts power on dusty patches to finish quickly.
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Accessory bundles are repeatedly called generous, often including multiple brushes, crevice tools, and specialized cleaning aids. Several reviewers note the kit meaningfully expands use beyond floors (stairs, car, upholstery).
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Across reviews, suction is consistently described as strong and responsive, especially in Auto mode where power ramps up on dirt. Lab-style tests and real-home use both suggest it deep-cleans carpet well and handles everyday debris with confidence.
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Default/Auto runtimes are commonly described as long for a high-end cordless, with claims and tests around extended cleaning when not using motorized heads. Real use suggests one battery can cover a typical home, with the second extending total time.
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Pet-focused performance is a recurring win: strong suction, motorized mini tools, and good carpet hair removal help in homes with shedding pets. Some maintenance (wrap/bin emptying) is still expected in heavy-shed scenarios.
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Build quality is generally described as solid and premium, with parts that click together securely. Some reviewers call out improved or upgraded feel compared with earlier models.
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Controls & UI
4.4
★
★
★
★
★
★
★
★
★
★
10 reviews
4.4
Controls are commonly praised: a clear display, trigger lock/continuous power option, and a touch slider make it easy to adjust suction. Some wish the display emphasized time remaining rather than percentage.
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LED lighting is widely appreciated for spotting dust in darker areas and under furniture. In multiple reviews it’s described as genuinely useful rather than gimmicky.
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Above-floor cleaning is a key benefit: handheld mode plus mini power brushes and crevice tools make stairs, upholstery, and vehicles much easier than with corded uprights. The tradeoff is that extended overhead cleaning can fatigue the arm.
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Hair pickup on carpets is a strength in pet-heavy homes, with reviewers citing effective removal from rugs, stairs, and beds. Very heavy clumps can occasionally ball up, but overall pickup remains impressive.
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Handling is usually rated as good, with a swiveling head and the ability to reach under furniture. Some note it doesn’t turn as tightly on carpet as top rivals, but overall maneuverability remains a strength.
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Noise level
4.2
★
★
★
★
★
★
★
★
★
8 reviews
4.2
Noise is generally reported as moderate-to-quiet for the class, especially in Auto/low settings. Several tests cite a quieter feel than many competitors, though max power can sound average for a cordless stick.
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Maintenance is a standout due to the rinse-free pre-filter cleaning tool and generally accessible parts. Hair removal and occasional filter/bin cleaning are common, but the included tools reduce hassle.
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In comparisons, the S12 line is often positioned as competitive with premium sticks, frequently praised for balancing smart features, cleaning power, and accessories. A few reviewers still prefer cheaper or simpler options if smart features are unnecessary.
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Edge/baseboard pickup is strong when using higher power, though a few tests note edges can require extra passes or max suction. Overall, reviewers still find it effective along walls compared with many sticks.
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Smart features (iLoop/dirt sensing, Auto suction, Wi-Fi/app) are a key differentiator and generally work as advertised, with suction increasing on dirty patches. App value is mixed: useful for maintenance/status, but optional for many users.
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Weight
3.9
★
★
★
★
★
★
★
★
★
4 reviews
3.9
Most reviewers find overall weight manageable in stick mode, but the handheld unit can feel tiring for extended overhead work. Weight is often framed as lighter than some premium rivals, yet still noticeable when used above shoulder height.
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Two swappable batteries are a major convenience, but charging is frequently tied to the dock/wall mount. Charge times around 3–4 hours are typical; max-power use drains quickly, making battery swapping important for longer sessions.
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Tangle resistance is good but not perfect: some hair wrap occurs with long hair or heavy pet shedding, yet it’s often manageable and easier to clear than many competitors. Several reviewers highlight good pet-hair performance despite occasional wrap.