High-pile carpet is a standout, with lab testing saying the Kenmore was the only model to handle it, though shag can require patience.
Pros: Crevice / Groove Pickup (Hard Floors), Hard Floor — Large Debris Intake
Cons: Comparative performance, Odor control
High-pile and deeper carpet pickup was adequate to good, though residue and large debris made it less perfect than hard-floor performance.
Pros: Assembly and Setup, Kid-friendliness
Cons: Airflow blowback, Filtration / Dust Containment
High-pile and soft-carpet performance was the clearest floor limitation, with reviewers noting soft carpet is not its target and deeper dirt can remain trapped.
Pros: Low-profile design, Overall durability/longevity
Cons: Bag-full indicator, Cordless convenience
High-pile performance was mixed-to-weak, with reviewers noting tough movement, cereal limits, and poor high-pile results despite one decent sugar result.
Pros: Kid-friendliness, Controls and UI
Cons: Onboard tool storage, Filtration / Dust Containment
High-pile carpet evidence is negative, with one review calling it the vacuum’s lowest-performing surface.
Pros: Controls and UI, Support and Reliability
Cons: Filtration / Dust Containment, Low-profile design
High-pile or shag use was discouraged, with the reviewer saying it is not what the vacuum is meant for.
Pros: Packaging quality, Hair‑Wrap / Tangle Resistance
Cons: Carpet — High-Pile Pickup, Headlight and LED lights
Deeper-pile carpet is a weakness for the Turbo Team air-driven head, which reviewers say can bog down or struggle.
Pros: Self-cleaning cycle, Hair Pickup — Hard Floors
Cons: Stair Cleaning, Clogging and debris prevention