BISSELL Big Green Professional Carpet Cleaner

Pros

• Floor Drying Time 5.0 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 3 reviews 5.0
  Several testing sources say it leaves carpet drier than competing upright cleaners, attributed to strong extraction and relatively low water usage; one user also notes warm exhaust airflow that may aid drying.
• Suitability for heavy-duty use 4.9 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 6 reviews 4.9
  This is repeatedly recommended for large-area, frequent deep-cleaning needs: big tanks, efficient water usage, and strong extraction make it a workhorse for whole-home carpet jobs.
• Overall durability/longevity 4.9 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 4 reviews 4.9
  Longevity sentiment is strong: reviewers cite years of use, rental-fleet toughness, and belts/components expected to last, reinforcing a long-service expectation when maintained.
• Comparative performance 4.8 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 5 reviews 4.8
  Across comparisons, the Big Green is frequently positioned as a top premium performer and is sometimes said to beat Rug Doctor-style competitors in stain tests. One buyer’s guide still prefers a newer feature-rich Bissell model overall, but keeps the Big Green as the large-area workhorse pick.
• Dried-On Stain Removal 4.8 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 8 reviews 4.8
  Independent stain tests repeatedly place the Big Green at or near the top, including strong performance on difficult dried-on soils (for example tomato-based and pet-urine style tests).
• Fresh Liquid Pickup Speed 4.7 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 6 reviews 4.7
  Wet-spill extraction is described as very fast, with multiple reviewers showing or stating near-immediate removal of fresh messes (for example vomit and wet wine-style tests) when used with proper passes.
• Build quality & durability 4.7 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 7 reviews 4.7
  Across multiple reviews, build quality is framed as commercial or rental-fleet grade, with several calling it tank-like. A couple of sources mention potential plastic part breakage or tank-leak complaints, but those appear less common and may reflect different variants.
• Hose length 4.6 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 8 reviews 4.6
  The hose is repeatedly called long for the category, most often cited as 9 ft and sometimes described as roughly 10 ft, which noticeably improves reach for stairs and upholstery cleaning.
• Solution / Liquid system 4.6 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 6 reviews 4.6
  Reviews frequently praise efficient water usage (low use per square foot) paired with strong cleaning, plus simple trigger dispensing, clean/dirty separation, and clear indicators for when solution is running low.
• Tool-change simplicity 4.6 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 4.6
  Hose/attachment changes are described as quick and intuitive (often a simple quarter-turn connection), making it easy to switch between floor cleaning and spot work.
• Water tank 4.6 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 10 reviews 4.6
  The Big Green’s large clean/dirty tanks (often cited around 1.7–1.75 gallons) are a core advantage, enabling long cleaning sessions. Tanks are described as removable and easy to fill/empty, with occasional outlier mentions of leaking on a different Big Green model.
• Suction & Airflow 4.6 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 9 reviews 4.6
  Test-heavy reviews consistently report exceptional suction where it matters most at the nozzle/floor head for extraction. The main nuance is that sealed suction at the hose is described as average to below average, which can temper spot-tool performance versus the floor head.
• Emptying & Mess Control 4.6 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 4.6
  The dirty tank is often described as easy to empty and rinse thanks to large openings and parts that come apart for cleaning, helping reduce mess during maintenance.
• Overall opinion 4.5 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 10 reviews 4.5
  Overall sentiment is strongly positive, with many reviewers calling it the best or a top-tier carpet cleaner when deep-cleaning performance matters most; the recurring caveats are weight, bulk, and price.
• Versatility 4.5 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 4.5
  Most reviews frame versatility as carpet + spot cleaning (stairs/upholstery) rather than multi-surface mopping; one outlier review discusses vacuuming/steam/hard-floor washing that appears to describe a different Big Green variant.
• Filtration / Dust Containment 4.5 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 4.5
  HEPA/bagless filtration is discussed only in an outlier, multi-function Big Green review and does not appear in the core upright extractor-focused reviews.
• Carpet — High-Pile Pickup 4.5 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 4.5
  One technician-style review calls out a spring-loaded/nozzle design and adjustable brush behavior intended to better accommodate higher-pile carpet than many consumer shampooers.
• Dirty water sensor 4.5 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 4.5
  Several reviewers describe a float/shutoff behavior that stops airflow/flow when the dirty tank is full, which helps prevent overfilling and makes the machine more forgiving during long sessions.
• Floorhead design 4.4 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 7 reviews 4.4
  The floor head is characterized by a large single brushroll with multiple rows of bristles and a spring-loaded or adaptable nozzle. Independent tests note a relatively narrow cleaning path (often measured at 9 in) compared with some competitors, trading width for agitation and extraction.
• Pet-Ready Features 4.4 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 4.4
  Pet-focused reviewers highlight strong results on urine/vomit-type messes and appreciate that the machine can pull up embedded dirt and some pet hair during extraction, making it a common recommendation for pet households.
• Accessories & Tools 4.3 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 9 reviews 4.3
  Most reviews highlight the included spot/stair tool plus hose for above-floor work; while some competitors bundle more tools, the Big Green’s core attachments are the ones reviewers actually use for stairs, upholstery, and tough spots.
• Ease of use 4.3 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 5 reviews 4.3
  Ease-of-use feedback is positive around simple controls, clear tank handling, and fewer interruptions because of large capacity. The biggest usability downside is the machine’s heft, especially when moving it between floors.
• Assembly and Setup 4.3 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 3 reviews 4.3
  Setup is generally described as straightforward: tanks and hose fit in a guided way and reviewers did not report finicky installation; one user even noted a minor setup mistake that did not stop the machine from working.
• Support & Reliability 4.2 ★ ★ ★ ★ ★ ★ ★ ★ ★ 5 reviews 4.2
  Support signals are mostly positive (parts widely available; several reviews cite a 5-year warranty), though one summary review mentions a shorter warranty and an outlier mentions mixed consumer ratings/leak concerns.
• Stair Cleaning 4.2 ★ ★ ★ ★ ★ ★ ★ ★ ★ 6 reviews 4.2
  With the hose and included stair/spot tool, stairs are considered practical to clean; results are typically above average, though some tests still show light residual staining on certain tough spots after multiple cycles.
• Upholstery / Above-Floor Pickup 4.2 ★ ★ ★ ★ ★ ★ ★ ★ ★ 6 reviews 4.2
  Upholstery and above-floor cleaning are a consistent use case thanks to the hose and spot tool. Performance is generally good, but some test data rates it closer to average on the hardest spot-cleaning scenarios.
• Area Rug Handling 4.2 ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 4.2
  Multiple sources state it can deep clean area rugs as well as carpet, though one outlier review suggests best results are on smaller areas and rugs, reflecting the importance of matching technique and rug care requirements.
• Controls & UI 4.2 ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 4.2
  Controls are generally described as simple (on/off plus a solution trigger), prioritizing straightforward operation over modes or complex settings; one outlier review references push-button controls on a different Big Green model.
• Cord length 4.2 ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 4.2
  Where specified for the upright Big Green Professional, cord length is cited as long (often 25 ft), contributing to extended reach when combined with the hose. One outlier review mentions a shorter cord on a different Big Green model.
• Heating element 4.2 ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 4.2
  Several sources clarify that some Bissell carpet cleaners labeled with heat mainly keep warm water warm; an outlier Big Green review claims a heating unit boosts water temperature, suggesting possible model variation across sources.
• Maneuverability & Handling 4.2 ★ ★ ★ ★ ★ ★ ★ ★ ★ 5 reviews 4.2
  Reviewers like that it can extract effectively on both forward and backward passes and that the handle design can feel ergonomic, but overall handling is constrained by the unit’s large, heavy body.
• Maintenance requirements 4.2 ★ ★ ★ ★ ★ ★ ★ ★ ★ 4 reviews 4.2
  Cleaning after use is usually described as manageable (easy tank access and rinse points), but there are a few noted inconveniences such as hair/gunk buildup and at least one report that brushroll removal requires a tool.
• Price & Value 4.1 ★ ★ ★ ★ ★ ★ ★ ★ ★ 9 reviews 4.1
  The product is widely described as expensive up front, but many reviewers still see strong value because performance can rival rentals and durability is emphasized. Deal-hunting is limited, with at least one reviewer noting it rarely goes on sale.
• Bin & Bag 4.1 ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 4.1
  Bagless bin/tank language appears only in an outlier review describing a different Big Green model; the upright extractor reviews focus on clean/dirty water tanks instead.
• Hair Pickup — Carpets 4.0 ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 4.0
  During deep cleaning, some reviewers observe pet hair and debris collecting around the brush area; hair pickup is present but can lead to minor cleanup around the brush/wheels afterward.
• Mopping performance 4.0 ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 4.0
  Only an outlier review describes hard-floor washing/mopping performance; the rest of the review set positions the Big Green Professional primarily as a carpet and area-rug deep cleaner.
• Headlight & LED lights 3.8 ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 3.8
  Headlight/illumination is mentioned only in an outlier review describing a different Big Green variant; it is not a recurring feature in the upright Big Green Professional reviews.
• Packaging quality 3.8 ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 3.8
  Packaging gets only brief mentions (colorful box, manual/registration materials) with no recurring damage or missing-parts complaints in this set of reviews.
• Steam Cleaning 3.6 ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 3.6
  Steam functionality is mentioned only in the context of other Bissell models or an outlier Big Green review; most Big Green Professional reviews focus on hot-water extraction rather than steam cleaning.