Shark PowerDetect NeverTouch Robot Vacuum & Mop

3.7
(12)

Bottom Line

Choose it for low-maintenance vac+mop cleaning with standout threshold climbing and strong stain mopping; Skip it if you want a feature-rich, multi-map app and best-in-class deep-carpet pickup.

Best for

Homes with mostly hard floors that want a dock that handles emptying, refilling, and mop-pad washing, especially if you deal with sticky spills or doorway thresholds.

Not for

Anyone who wants multi-floor maps, granular app controls like manual suction or water levels, or who needs top performance on thick carpet and long hair.

Verdict

Shark’s PowerDetect NeverTouch Robot is built around its dock: it can auto-empty, refill water, and wash/dry the mop, so day-to-day ownership is close to hands-off. Across reviews, mopping is the highlight—its scrubbing pad and stain routines handle kitchen spills and dried marks better than many hybrids—while vacuuming is strongest on hard floors and low-pile rugs. The tradeoff is software polish: the app is often described as basic with limited customization and single-map storage, and edge cleaning plus long-hair management can be inconsistent. At full price it can feel like a stretch; on sale, the feature set makes more sense.

Pros

  • Assembly and Setup 4.4 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 3 reviews 4.4
    Setup is usually quick, with little to assemble and guided mapping runs in the app. A few reviewers mentioned unclear instructions around solution use or occasional Wi‑Fi or app hiccups.
  • Ease of use 4.4 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 4.4
    Most reviewers find daily operation straightforward once set up, especially scheduling and starting jobs. Friction usually comes from app limitations rather than the robot’s physical design.
  • Dried-On Stain Removal 4.3 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 4 reviews 4.3
    StainDetect-style routines and the scrubbing motion performed well on dried mud, ketchup, and other set-in messes in several tests, often using extra passes to finish the job.
  • Aesthetic design & finish 4.3 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 4.3
    Reviewers often call the robot and dock attractive and modern, with a clean finish that looks higher-end than many rivals.
  • Filtration / Dust Containment 4.2 ★ ★ ★ ★ ★ ★ ★ ★ ★ 5 reviews 4.2
    HEPA and sealed filtration are repeatedly mentioned as a strength, with allergy-friendly claims and multiple filter stages. Reviewers generally liked dust containment, especially when the dock is working properly.
  • Fresh Liquid Pickup Speed 4.2 ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 4.2
    In at least one test, it handled sticky liquid spills like syrup well when mopping immediately. It behaves like a mop rather than a true wet vac, so it wipes rather than vacuums up liquids.
  • Hair Pickup — Hard Floors 4.2 ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 4.2
    Hair pickup on hard floors is generally strong, especially with pet hair, and it tends to leave floors visibly cleaner after a run.
  • Low-profile design 4.2 ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 4.2
    Its relatively low height helps it slip under many overhangs for a robot with advanced sensors. Extremely low furniture can still be a barrier.
  • Privacy controls 4.2 ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 4.2
    At least one reviewer appreciated that navigation does not rely on taking photos, which can feel more privacy-friendly than camera-based systems.
  • Mop lifting system 4.2 ★ ★ ★ ★ ★ ★ ★ ★ ★ 8 reviews 4.2
    The mop can lift over carpet and, on some versions, be docked or detached for vacuum-only runs. A few reviewers noted occasional timing issues that can let the pad touch rugs briefly.
  • Water tank 4.1 ★ ★ ★ ★ ★ ★ ★ ★ ★ 8 reviews 4.1
    Clean and dirty water tanks in the base enable extended unattended mopping; multiple reviewers found the capacity sufficient for weeks in typical homes. Refilling and emptying are still periodic chores, and the dock footprint is substantial.
  • Adaptive chassis lift 4.1 ★ ★ ★ ★ ★ ★ ★ ★ ★ 9 reviews 4.1
    The lift mechanism is a standout, helping the robot climb saddles, transitions, and some rugs while keeping the mop off carpet. Performance can vary with very tall thresholds or detection timing.
  • Self-cleaning cycle 4.1 ★ ★ ★ ★ ★ ★ ★ ★ ★ 8 reviews 4.1
    The base can wash and dry the mop pad, reducing manual cleanup. Multiple reviews note that drying can be noisy, slow, and sometimes less thorough than expected.
  • Stuck resistance 4.0 ★ ★ ★ ★ ★ ★ ★ ★ ★ 10 reviews 4.0
    NeverStuck-style lifting and obstacle handling reduce the number of rescues in many reviews. However, a few note it can still avoid tall thresholds or hesitate in tight spaces.
  • Odor control 4.0 ★ ★ ★ ★ ★ ★ ★ ★ ★ 5 reviews 4.0
    Odor-neutralizing cartridges or pucks are repeatedly called out as helpful for keeping the base from smelling musty, particularly in pet homes.
  • Mopping performance 4.0 ★ ★ ★ ★ ★ ★ ★ ★ ★ 9 reviews 4.0
    Mopping is widely considered the product’s best feature, with strong stain routines and wide reach. Critiques focus on occasional smearing and the tendency to leave floors wetter in some modes.
  • Hard Floor — Large Debris Intake 4.0 ★ ★ ★ ★ ★ ★ ★ ★ ★ 6 reviews 4.0
    Large debris pickup on hard floors is a strong suit, handling cereal and rice well in many tests. Very large chunks can still be pushed around or missed.
  • Suction & Airflow 4.0 ★ ★ ★ ★ ★ ★ ★ ★ ★ 4 reviews 4.0
    Vacuum suction is generally strong on hard floors and for everyday debris, with DirtDetect boosting power when it senses extra mess. Multiple reviews note limitations with super-fine powder or larger chunks, and deep carpet performance is more variable.
  • Obstacle Avoidance (Robot) 3.9 ★ ★ ★ ★ ★ ★ ★ ★ ★ 10 reviews 3.9
    Obstacle avoidance is generally strong, with LiDAR and 3D sensing helping it steer around clutter. It can still miss low, thin items like cables and may be overly cautious around edges.
  • Battery & Charging 3.9 ★ ★ ★ ★ ★ ★ ★ ★ ★ 3 reviews 3.9
    Runtime is usually enough for moderate homes, and recharge-and-resume helps on larger layouts. Reported endurance varies by mode and floor type, with some seeing roughly 2 hours and others closer to the 90–110 minute range.
  • Runtime (Measured, Default) 3.9 ★ ★ ★ ★ ★ ★ ★ ★ ★ 3 reviews 3.9
    In typical mixed cleaning, several reviewers report completing medium-sized spaces without a recharge, while larger homes may require a mid-clean charge and resume.
  • Airflow blowback 3.8 ★ ★ ★ ★ ★ ★ ★ ★ ★ 5 reviews 3.8
    EdgeDetect air bursts can pull debris out from baseboards into the cleaning path, which some reviews find effective. On very light debris, the blasts can also scatter particles.
  • Hard Floor — Fine Dust Pickup 3.8 ★ ★ ★ ★ ★ ★ ★ ★ ★ 3 reviews 3.8
    Fine powders like flour are a tougher test: some reviewers saw good results, while others needed a follow-up pass or a manual vacuum for the last trace.
  • Docking & Auto-Empty Reliability (Robot) 3.8 ★ ★ ★ ★ ★ ★ ★ ★ ★ 10 reviews 3.8
    Many reviews praise the dock’s autonomy, but reliability is not universal: a couple reviewers report auto-empty failures or weak evacuation. Docking itself is generally stable, with problems more about debris transfer than finding the base.
  • Bin & Bag 3.8 ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 3.8
    The system is bagless, with a small onboard bin feeding a larger base chamber; several reviews liked not buying bags and the long intervals between empties. A few reviewers noted that when auto-empty misbehaves, the small onboard bin can become a pain point.
  • Carpet — Low-Pile Pickup 3.7 ★ ★ ★ ★ ★ ★ ★ ★ ★ 6 reviews 3.7
    On low-pile carpet, pickup is generally solid for everyday crumbs and hair, though heavy granular debris can take multiple passes.
  • Maintenance requirements 3.7 ★ ★ ★ ★ ★ ★ ★ ★ ★ 5 reviews 3.7
    Day-to-day maintenance is minimal thanks to the dock, but owners still need to refill and empty water, clean sensors, rinse filters, and cut hair from the roller periodically.
  • Streaking / Residue 3.7 ★ ★ ★ ★ ★ ★ ★ ★ ★ 4 reviews 3.7
    Several reviewers praise the even mop coverage and lack of streaks, but a minority report smearing or too much water on certain floors.
  • Floor Drying Time 3.7 ★ ★ ★ ★ ★ ★ ★ ★ ★ 3 reviews 3.7
    Some tests found floors dried quickly after mopping, while others felt the robot left hardwood wetter than desired. Drying depends heavily on the automatic water output and your floor finish.
  • Carpet — Medium-Pile Pickup 3.7 ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 3.7
    Medium-pile and thicker rugs are where performance becomes less consistent, especially with granular debris like litter or rice; extra runs can help.
  • Map & Path Efficiency (Robot Vacuums) 3.6 ★ ★ ★ ★ ★ ★ ★ ★ ★ 12 reviews 3.6
    LiDAR mapping is generally fast and accurate, and the robot often cleans in orderly rows. Some reviewers saw random routing, hesitation, or frustration with only one saved map and limited map editing.
  • Hair Pickup — Carpets 3.6 ★ ★ ★ ★ ★ ★ ★ ★ ★ 3 reviews 3.6
    Carpet hair pickup ranges from good to merely okay; some tests show strong removal, while others with heavy pet hair report leftover strands and the need for repeat runs.
  • Under-Furniture Pickup 3.6 ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 3.6
    The low profile helps it reach under many couches and overhangs, but very low clearance furniture can block it due to top sensors or the LiDAR module.
  • Solution / Liquid system 3.5 ★ ★ ★ ★ ★ ★ ★ ★ ★ 3 reviews 3.5
    Some reviews mention adding cleaning solution to the clean-water tank, but others report unclear guidance or restrictions. Overall, it appears usable but not as flexible as systems with adjustable dosing.
  • Comparative performance 3.5 ★ ★ ★ ★ ★ ★ ★ ★ ★ 4 reviews 3.5
    Compared with Roborock, Dreame, iRobot, and others, reviews often praise the dock and mopping reach while criticizing the app depth and, sometimes, edge or carpet performance. Several still consider it competitive when priced below the top-tier flagships.
  • Pet-Ready Features 3.5 ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 3.5
    Pet-focused perks like HEPA and odor control and decent daily hair pickup on hard floors show up across tests, but long-hair and heavy-shedding pets on carpet expose weaknesses and may require extra passes or brush cleaning.

Cons

  • AI, Smart & App / Automation 3.5 ★ ★ ★ ★ ★ ★ ★ ★ ★ 11 reviews 3.5
    Automation features include scheduling, room targeting, no-go zones, and dirt and stain detection routines. The smart layer is also the most common complaint: limited customization, single-map storage, and occasional lag or bugs.
  • Edge & Baseboard Cleaning (Hard Floors) 3.4 ★ ★ ★ ★ ★ ★ ★ ★ ★ 10 reviews 3.4
    EdgeDetect features, extending mop reach, and perimeter-first patterns help, but edge results are mixed. Several reviewers still saw dust or debris left along baseboards and in tight corners.
  • Area Rug Handling 3.4 ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 3.4
    The robot can detect rugs and raise or shed the mop hardware to avoid wetting carpet. A few reviews report occasional mis-detection or awkward behavior around certain rugs.
  • Noise level 3.3 ★ ★ ★ ★ ★ ★ ★ ★ ★ 7 reviews 3.3
    Noise impressions are split: some reviewers found the robot quiet enough to run during calls, while others measured it as noticeably loud during cleaning or were startled by the base cycle.
  • Controls & UI 3.3 ★ ★ ★ ★ ★ ★ ★ ★ ★ 8 reviews 3.3
    The app interface is often described as simple and approachable, but several reviews complain about lag, missing controls such as manual suction or water levels, and limited room-by-room flexibility.
  • Price & Value 3.2 ★ ★ ★ ★ ★ ★ ★ ★ 8 reviews 3.2
    At list price, multiple reviewers question the value compared with premium rivals; on sale, the feature-heavy dock and strong mopping make it easier to justify. Value sentiment swings depending on whether you prioritize software polish or maximum carpet performance.
  • Corner Cleaning (Robot) 3.2 ★ ★ ★ ★ ★ ★ ★ ★ 3 reviews 3.2
    Corners remain a weak spot in several tests; the edge features help, but some users still needed a handheld vacuum for tight corners.
  • Software-update support / feature longevity 3.0 ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 3.0
    Several reviews suggest the experience could improve via firmware updates, and some note features evolving over time. That said, buyers should not assume every limitation such as multi-map support will be fixed quickly.
  • Hair‑Wrap / Tangle Resistance 2.9 ★ ★ ★ ★ ★ ★ ★ ★ 3 reviews 2.9
    The brush design is intended to resist tangles, but multiple reviews still encountered long hair wrapping the roller, requiring periodic manual removal.
  • Edge‑Following Accuracy (Robot) 2.9 ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 2.9
    Obstacle avoidance can make the robot play it safe near walls and furniture, which helps prevent bumps but can leave a wider dirty strip than expected.
  • Dock noise 2.8 ★ ★ ★ ★ ★ ★ ★ ★ 4 reviews 2.8
    The base is often the loudest part of ownership: auto-empty can be jarring, and the mop drying fan may hum for hours.
  • Support & Reliability 2.7 ★ ★ ★ ★ ★ ★ ★ ★ 3 reviews 2.7
    Reliability feedback is mixed: some experienced glitches like DirtDetect errors, connectivity hiccups, or inconsistent emptying, while others ran it for weeks with minimal issues. A common theme is that the hardware feels ahead of the software maturity.
  • Emptying & Mess Control 2.2 ★ ★ ★ ★ ★ ★ ★ 2 reviews 2.2
    When the system works, the dock keeps hands clean by transferring debris out of the robot. When it does not, reviewers describe needing to manually empty or clear the path, which undermines the hands-off promise.

FAQ

Does it vacuum and mop in one run?

Yes. It supports vacuum-only, mop-only, and combined runs, and it can lift or dock the mop hardware to help keep carpets dry. Some reviews still wanted more room-by-room control over mixed modes.

How self-sufficient is the NeverTouch Pro base?

Many reviewers found the base meaningfully reduces chores by auto-emptying, managing clean and dirty water, and washing and drying the mop pad. A minority reported inconsistent auto-empty performance, so occasional checks are still wise.

How good is it on carpets and rugs?

Low-pile rugs and everyday crumbs are generally handled well, and the mop can lift over carpet. Longer or medium-pile carpet with granular debris is more hit-or-miss and may need extra passes.

Is the app advanced?

Most reviews describe the app as simple for scheduling and no-go zones, but limited for power-user controls such as multiple saved maps, manual suction or water tuning, and custom multi-pass routines.

What review text was used for these scores and summaries?

All scoring and summaries were derived only from the provided reviews.json transcripts.

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