Face recognition or familiar faces can correctly identify household members in good conditions, but some users report it can be lighting-dependent and requires manual labeling in the app.
On-device face recognition is generally praised for privacy and for enabling personalized automations and notifications. Accuracy is usually good after training, but multiple reviews mention that setup can take time and occasional retraining may be needed, especially when faces are captured at angles or at night.
Face recognition is a highlight for many Apple users, leveraging iCloud Photos/HSV to identify familiar people; reviewers say it works well overall but can be imperfect and needs time/training to improve.
Facial recognition is repeatedly tied to HomeBase-based Edge AI rather than standalone operation. When enabled, reviewers describe it as useful for distinguishing recognized people from strangers in event logs.
Face recognition is widely noted as available and useful for tagging familiar visitors, but accuracy is not uniformly perfect. Some reviews praise reliable recognition once trained, while others mention it can be inconsistent and may require setup/training (and may improve with HomeBase).
Familiar face recognition is reported to work well once configured, but it is typically a paid feature under Nest Aware rather than part of the free tier.
Face recognition can be fast and useful in good light, especially for automation triggers, but multiple reviewers call it finicky or inconsistent and note performance drops significantly at night or with quick pass-by events.
Familiar face recognition is repeatedly described as a paid feature and can be constrained by local regulations in some areas. When available and properly trained, reviews suggest it can work well but needs a clear view.
Reviews explicitly state it does not offer face recognition, especially compared with Nest models that can identify familiar faces with a subscription.
Face recognition is repeatedly described as a missing feature compared with some competitors. Reviewers frame it as a desired future capability rather than something available today.
Multiple reviews state the Battery Doorbell does not offer true face recognition, and one notes that harsh backlighting can make identification harder in general. Buyers wanting face ID should look elsewhere.