ServiceDig

Narwal Freo X Ultra Robot Vacuum and Mop Combo

Brand: Narwal
3.8
(4)
Buy from Amazon

Verdict

The Narwal Freo X Ultra is a strong choice for homes with mostly hard floors where top-tier mopping, long battery life, and a self-cleaning dock matter more than perfect vacuuming. Its obstacle avoidance, carpet deep cleaning, and lack of auto-empty are clear weaknesses, so it is a poor fit for cluttered or carpet-heavy spaces. If you value excellent mopping above all else, it can still be a solid pick despite ranking only in the lower half of flagship top-20 lists.

Pros

  • Self-cleaning cycle ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 5.0
    The Freo X Ultra’s dock automatically washes and dries the mop pads, refills the clean-water tank with detergent, and uses a dirt sensor to trigger extra wash cycles, providing a largely hands-off self-cleaning system with a removable tray for deeper maintenance.
  • Battery & Charging ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 5.0
    Testing finds the Freo X Ultra’s battery life to be much better than average, with long low-power runtimes and efficient coverage per percent of charge that place it near the top of robot vacuum battery benchmarks.
  • Mop lifting system ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 5.0
    Owners highlight that the Freo X Ultra’s mop pads lift around 12 millimeters, higher than average, so it can cross from hard floors onto carpets without soaking them while vacuuming and mopping both surfaces in a single combined run.
  • Mopping performance ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 3 reviews 4.6
    Reviews describe the Freo X Ultra as a standout for mopping, with unusually high pad pressure, top-tier stain test results, and a podium finish on dedicated robot mop rankings that look only at wet-cleaning performance.
  • Hair‑Wrap / Tangle Resistance ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 4.5
  • Hard Floor — Fine Dust Pickup ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 4.5
    On hard floors, reviewers report that the Freo X Ultra picks up fine debris very effectively and leaves bare surfaces looking clean across different test materials.
  • Hard Floor — Large Debris Intake ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 4.5
    Large crumbs and other big debris on hard floors are swept up reliably, with testing describing overall pickup of different debris sizes as very good.
  • Dried-On Stain Removal ★ ★ ★ ★ ★ ★ ★ ★ ★ 1 review 4.2
  • Suction & Airflow ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 4.0
    With roughly 8200Pa of suction, the Freo X Ultra outmuscles many rivals and has enough power for heavy messes, though its measured airflow and crevice pickup results sit closer to average than truly class-leading.
  • Overall opinion ★ ★ ★ ★ ★ ★ ★ ★ ★ 4 reviews 4.0
    Overall, the Freo X Ultra is presented as a high-quality robot that excels at hands-off mopping and strong suction, but its poor obstacle avoidance, weaker carpet deep cleaning, and lack of auto-empty make it best suited to homes with mostly hard floors where it ranks in the lower half of flagship top-20 lists.

Cons

  • Emptying & Mess Control ★ ★ ★ ★ ★ ★ ★ ★ ★ 2 reviews 3.3
    Narwal’s self-contained dust processing compresses debris into a disposable bin and can go weeks between empties, but the dock lacks a true auto-empty system so owners still swap bins or empty a traditional dust box by hand compared with fully automated flagships.
  • Carpet — Medium-Pile Pickup ★ ★ ★ ★ ★ ★ ★ ★ 1 review 3.0
    Reviews indicate that while surface-level debris pickup on carpets looks good, the Freo X Ultra struggles with deeply embedded material like sand and earns a below-average deep clean score, making it less ideal for carpet-heavy homes.
  • Obstacle Avoidance (Robot) ★ ★ ★ ★ ★ ★ ★ ★ 3 reviews 2.5
    In practice, the Freo X Ultra’s trilaser obstacle system struggles, scoring among the worst in avoidance tests and often getting stuck on common obstacles like table bases instead of smoothly steering around them.
  • Map & Path Efficiency (Robot Vacuums) ★ ★ ★ ★ ★ ★ ★ 1 review 2.0
    The mapping system can create accurate floor plans and generally sensible paths, but navigation is slow and the robot may stubbornly get stuck on certain obstacles, reflecting a newer algorithm that still needs refinement.
  • AI, Smart & App / Automation ★ ★ ★ ★ ★ ★ 1 review 1.0
    App ratings, particularly on iOS, are notably low compared with competitors, and these weak app scores drag down the Freo X Ultra’s overall standing despite its strong mopping hardware.

Reviews

Best