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Build quality impressions are mixed: some praise the sleek, premium feel, while others mention fragile-feeling latches, wobbly connections, or occasional leakage points that reduce confidence.
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Debris tray design helps separate solids, but emptying can be unpleasant and sometimes spill-prone; a few reports mention leakage or drips when lifting/emptying the tray or during self-cleaning.
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Grout/crevice pickup is inconsistent: some report it can clean grout lines with extra passes, while others say it struggles to get into cracks and tight grout compared with manual scrubbing.
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Price is widely criticized as premium; many acknowledge strong performance but question value versus cheaper vac-mop competitors unless you prioritize Dyson design/experience and hard-floor washing convenience.
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Maintenance is the biggest tradeoff: multiple reviews describe tray/roller cleanup as messy or tedious, hair removal requiring manual effort, and the need to dry rollers thoroughly to prevent odor; a smaller set finds it manageable with routine care.
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Dock noise
2.8
★
★
★
★
★
★
★
★
1 review
2.8
Self-cleaning/dock activity can be notably loud in some homes, while other reviewers describe it as relatively quiet compared with typical vacuums; overall, it’s not silent and can be disruptive depending on layout.
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At least one review notes struggles on uneven floors, suggesting the head/rollers may not maintain ideal contact or performance across imperfect surfaces.
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Versatility
2.8
★
★
★
★
★
★
★
★
1 review
2.8
Versatility is constrained: strong for sealed hard floors and spill cleanup, but it cannot clean carpets and usually won’t replace a general-purpose vacuum for full-home dry cleaning.
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Odor control
2.7
★
★
★
★
★
★
★
★
5 reviews
2.7
Odor risk shows up when debris/dirty water or damp rollers sit too long; several reviewers emphasize routine emptying and thorough drying to avoid smells, and some wish for a built-in roller dryer.
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Ongoing costs are a concern: several reviews mention roller replacement intervals (often cited around 6 months or 25 hours) and the expense of spare rollers/parts relative to competitors.
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Hair management is mixed: some say it picks up hair well, but multiple reviews describe tangling on rollers/inner brushes and manual hair removal, with no strong anti-tangle advantage versus rivals.
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Under-furniture reach is a recurring limitation due to floorhead thickness and tank placement; some reviewers can reach under cabinets but many report it won’t fit under low furniture.
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It can improve the look of tough messes, but it is not positioned as a sanitizing tool; limitations include no steam and constraints on water temperature/chemicals, with some reviewers wishing for disinfection features.
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Multiple reviews emphasize it does not rely on suction like a vacuum; it uses rollers plus extraction to move dirty water to a tank, so it should be viewed as a hard-floor washer rather than a suction vacuum.
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Not designed for rugs; reviewers repeatedly state it should not be used to clean area rugs as a washing tool.
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Reviewers state it does not clean high-pile carpets; it is positioned as a hard-floor cleaner rather than a carpet vacuum.
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Reviewers state it does not clean low-pile carpets; it is positioned as a hard-floor cleaner rather than a carpet vacuum.
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Reviewers state it does not clean medium-pile carpets; it is positioned as a hard-floor cleaner rather than a carpet vacuum.
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Multiple reviews explicitly note the lack of LED/headlights on the floorhead, which can make spotting debris in low light harder than on Dyson vacuums with illumination.
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It does not offer steam cleaning; reviewers comparing competitors call out missing steam capability as a value disadvantage.