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Anti-tangle performance is repeatedly described as best-in-class: the dual-comb design plus a roller that can run in both directions helps prevent wrap, with several reviewers reporting zero hair left on the brush after stress tests.
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Its 180° lay-flat head reaches far under beds, cabinets, and furniture, reducing the need to move heavy pieces; some reviewers also note posture/low-area detection that boosts performance and helps prevent water from spilling when fully reclined.
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Dock noise
★
★
★
★
★
★
★
★
★
★
3 reviews
4.7
Drying on the dock/base is reported to be unusually quiet, with measurements around the low-40 dB range (and one report around 39 dB), helped by the heated-plate drying approach.
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Suction is repeatedly described as very strong (often cited at 20,000 Pa), helping it lift mixed wet-and-dry messes and even making some reviewers compare its vacuuming ability favorably against mop-vac competitors.
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Across comparison-style reviews, it is frequently ranked at or near the top for overall feature completeness (modes, drying, edge cleaning, weight) and is framed as a real challenger to Tineco-class models, with reverse-cleaning performance and missing headlights/app cited as the main tradeoffs.
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Ease of use
★
★
★
★
★
★
★
★
★
★
3 reviews
4.7
Users find the push-button tanks, low-effort glide, and largely hands-off self-cleaning/drying make day-to-day use simple; added touches called out include clear mode switching, informative on-screen timers, automatic pausing when upright, and smart prompts, with minor complaints centered on missing headlights and reverse-cleaning quirks.
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Edge cleaning is a standout: reviewers cite dual-edge cleaning that gets extremely close to baseboards (often referenced as about 0.04 in at the sides) and unusually good front-edge reach, with some saying there is effectively no visible gap at the wall.
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Handling is frequently praised: the low center of gravity, good head pivot, and stable feel make it easy to steer around furniture, and most users say it feels more like guiding than pushing.
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Fresh spills like milk, yogurt, syrup, and other liquids are commonly reported to clear in a single slow pass, and the dedicated suction-only mode helps remove pooled water quickly without adding more liquid.
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Weight
★
★
★
★
★
★
★
★
★
★
5 reviews
4.6
Multiple reviewers highlight that it is unusually light for a wet-dry vacuum (around 9–9.4 lb in cited specs) and easier to lift/carry than many competitors, including for stairs.
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A separate soap tank automatically doses cleaner into the water stream, with adjustable ratios, on/off control, and a low-level indicator; several reviewers like that a full detergent fill can last weeks, reducing the need to measure and mix solution each refill.
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Setup is consistently described as quick: the unit is largely assembled out of the box, with the handle clicking into place, then you fill the clean-water tank and detergent compartment and charge before first use.
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Reviewers call the S20 Pro premium-looking, with a modern grey/silver finish and a futuristic base; the color LCD with animations adds to the high-end feel.
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Reviewers repeatedly mention a heated-plate or contact-ironing style dryer (often referenced around 149°F) that dries more evenly and quietly than hot-air fan systems; some also describe high-temperature water used during the wash to disinfect the roller.
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Odor control
★
★
★
★
★
★
★
★
★
★
5 reviews
4.6
Self-drying helps prevent the musty-roller smell many vac-mops develop, but reviewers still stress that leaving dirty water sitting in the tank can cause odors, so prompt emptying remains important.
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Overall sentiment is very positive, with many calling it the best or closest-to-perfection wet-dry vac they have tested thanks to quiet, truly effective self-drying, excellent edge cleaning, and light handling; the most repeated negatives are weak reverse cleaning, missing headlights, and occasional user complaints about streaks/drips and small dirty-tank capacity.
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Its self-cleaning and self-drying system is a core highlight: the roller can be washed with warm/high-temperature water and spun in both directions, then dried via a heated plate with moisture sensing that can extend drying from ~30 up to ~80 minutes until fully dry; a minority note the wash phase may use minimal water and colored spills can require occasional manual scrubbing.
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Most reviews say the box includes the charging/cleaning base, power adapter, cleaning solution, a cleaning brush, and spare consumables like an extra roller and extra filter, so you can start using it immediately and keep a backup on hand.
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Owners frequently mention a gentle self-propelled feel—either via wheels or strong roller traction—that pulls the unit forward with minimal effort; some reviewers note it is not as strong in assisted reverse movement as a few competitors.
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Multiple hair tests on hard floors show it reliably lifts long strands into the dirty tank’s solids area, leaving little visible hair behind and making it a strong choice for long-haired households and pet owners.
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Noise level
★
★
★
★
★
★
★
★
★
★
2 reviews
4.5
Noise is often described as low, especially in Quiet mode and during drying, making it more apartment- and night-friendly than many competitors.
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Controls & UI
★
★
★
★
★
★
★
★
★
★
9 reviews
4.5
The LCD interface is repeatedly praised for being clear and information-rich, showing mode, battery, detergent status, dirt detection feedback, and countdown timers; voice prompts and a trigger for Max Enhancement/solution control improve usability.
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Runtime varies heavily by mode: reviewers cite up to about an hour in Quiet mode (one measured ~58 minutes), while Smart/auto-style cleaning is closer to ~39 minutes in a large-home test.
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Large debris pickup on hard floors is a major strength: cereal, oatmeal clumps, pet food, rice, pasta, and similar chunks are often captured in one pass without obvious scatter, though at least one long-form test notes reverse passes can leave debris caught behind the wheels.
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Smart features include blue-light dirt sensing that adjusts suction/water automatically and posture/low-area detection; multiple reviewers note there is no app connectivity, though some say the five built-in modes and automatic drying make an app unnecessary.
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Several reviews mention an automatic pause/standby behavior when the vacuum is stood upright and quick resume when tilted back down, which is helpful for interruptions during cleaning.
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Build quality is generally described as solid with good sealing around the tanks and compartments, though one owner-review mentions occasional dripping after cleaning and recommends storing it on the base right away.
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Mopping is widely considered effective thanks to strong downforce and a scrubby roller that can reverse direction for extra agitation; the biggest consistent limitation is poorer cleaning when pulling the unit backward, with debris sometimes catching behind the wheels.
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Water tank
★
★
★
★
★
★
★
★
★
★
3 reviews
4.4
The bottom-mounted magnetic clean-water tank design is widely praised for stability and easier steering, with cited capacities around 0.79 L clean and 0.67 L dirty; the tradeoff is that some users describe the dirty tank as small and needing emptying mid-clean, and one owner mentioned minor dripping when setting the unit down.
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Solids/liquids separation reduces mess: a cage/basket keeps chunks out of the dirty water, making dumping easier, though the collected debris is wet so it can take a brush or extra effort to dislodge into the trash.
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Cordless use is repeatedly praised for quick spill response and whole-room cleaning, with the unit docking back onto a base for charging and self-clean/dry cycles.
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Repeated tests on dried coffee, cola, sauce and other set-in spills show the dual-direction brush and strong suction can break up and lift many stuck-on messes in one or a few slow passes, while thicker fully dried ketchup/BBQ-style stains may take several passes and benefit most from Max Enhancement.
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The docking base is noted to include cord routing/holding so you can take up slack and avoid extra cable hanging around near the outlet.
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Maintenance is mostly hands-off thanks to automated wash/dry, but owners still need to empty the dirty tank promptly, rinse the filter, and occasionally manually clean the roller after heavily pigmented or sticky messes; one reviewer wished for better storage/air-drying spots for parts.
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Pet households benefit from strong hair pickup, anti-tangle combs, and the ability to vacuum up pet food and muddy paw-print messes, with debris separation making disposal less gross.
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Fine dust (like flour and general dust) is generally picked up well in forward passes, but reviewers who tested reverse cleaning report that fine debris can be left behind or trapped near the rear wheels when pulling backward.
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Higher-power modes still hold up better than many rivals: one detailed test measured roughly mid-30 minutes in Turbo, while Max/Max Enhancement is meant for short bursts on tough spots and drains faster.
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Value is generally rated strong for a feature-heavy model around the $499 MSRP (often seen discounted), especially versus pricier competitors; a dissenting owner review questions the value due to streaking/dripping concerns on a heavy mud test.
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Cord length
★
★
★
★
★
★
★
★
★
1 review
4.0
At least one hands-on owner review specifies the dock’s power cord is about 6 ft, which is workable but may still dictate where the base can live.
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Floors are typically left reasonably dry after passes, and suction-only mode is specifically used to pull up excess water; one reviewer noted the floor felt pretty well dry shortly after cleaning.
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Real-world notes put full recharge at roughly 3 hours; several reviewers call recharge time on the long side but typical for the category, and recommend keeping the base near an outlet.
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Filtration relies on a removable filter at the top of the dirty tank that must be rinsed and fully dried before reuse; at least one review notes an extra filter is included for swapping while the first dries.
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The unit can stand upright (and typically pauses automatically), while the base needs a dedicated spot near power; some reviewers call this a minor placement constraint rather than a true flaw.
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Bin & Bag
★
★
★
★
★
★
★
★
★
1 review
3.8
The dirty water tank is often described as compact and tightly sealed, with a built-in cage/basket that keeps solids separate; some long-home cleans required emptying around the 20-minute mark in Smart mode.