One review specifically praised that the original or landlord key still worked normally after installation.
Pros: Key override reliability, Remote access
Cons: Warranty and support, Bluetooth
Best 2024 Smart Home for Key override reliability
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Physical key backup and rekeying were praised, especially the hidden keyhole and the convenience of matching existing keys.
Pros: Access logs, Value and Price
Cons: Warranty and support, Wi-Fi
Key override reliability scored well because reviewers appreciated the hidden physical key and backup power options for dead-battery situations.
Pros: Lock/unlock speed, Security features (encryption)
Cons: Door-sense, Keyway quality
Backup key access was treated as a reassuring fallback, especially when paired with the hidden keyhole and other emergency power options.
Pros: Value and Price, Lock/unlock speed
Cons: Existing hardware reuse, Door compatibility (deadbolt fit)
Backup mechanical keys were valued as a practical fallback, especially for power loss.
Pros: Feature additions via updates, Locking reliability
Cons: Door-sense, Auto-relock after failed attempts
The physical keys were a reliable backup in the reviews that discussed them, with one saying they were easy to use and another saying they turned smoothly.
Pros: Touchscreen, Hub requirement
Cons: Camera and doorbell performance, Door-sense
The retained physical key was useful as a fallback and for renters, but one long-term tester still ended up carrying keys because smart unlocking was not fast enough.
Pros: Locking motor, Physical attack resistance
Cons: Fingerprint, Battery