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ZeroTangle 2.0 earns excellent marks, frequently posting perfect or near-perfect anti-tangle outcomes; a few reviews still mention occasional hair clumps on wheel axles in tougher hair scenarios.
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Ease of use
4.6
★
★
★
★
★
★
★
★
★
★
1 review
4.6
Ease of use is consistently rated highly, with quick setup, straightforward daily operation, and well-automated dock routines once configured.
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Streaking and residue are usually minimal because the roller leaves behind less water and self-scrapes; higher waterflow settings can still leave visible mop marks in some setups.
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Across reviews, suction and airflow are consistently described as top-tier, with strong carpet results and above-average lab scores; the main caveat is that hard-floor pickup can dip when the side brush scatters larger debris.
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Child lock
4.5
★
★
★
★
★
★
★
★
★
★
1 review
4.5
Child lock support is available and presented as a useful safeguard for homes with kids who might press buttons on the robot.
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The OZMO roller mop is repeatedly praised for effective, low-smear mopping and for handling messes better than spinning pads; performance on standardized dried-stain scoring is more mixed, but overall mopping results still land above average.
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Edge and baseboard cleaning is a standout thanks to an extending side brush and an extending roller mop; precision can vary on outside corners and very low-clearance areas depending on the layout.
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Water tank
4.4
★
★
★
★
★
★
★
★
★
★
7 reviews
4.4
Water tank capacity and access are praised (large tanks, easy handling on the base), and several reviews note low water consumption per cleaning compared with competitors.
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The Omni Station is broadly seen as feature-rich and effective (auto-empty, hot wash, hot-air dry, refills/empties tanks), though auto-emptying is loud and a small amount of debris can remain in the onboard bin after a run.
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Carpet pickup is a major strength: several tests show near-flagship-leading deep-clean performance on carpets, including high-pile runs, though some lab sand tests put it closer to the upper-middle of the pack.
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Odor control
4.4
★
★
★
★
★
★
★
★
★
★
1 review
4.4
Odor control is generally good thanks to hot-air drying and regular roller washing, which helps keep the mop from getting musty between runs.
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Hair pickup on carpets is usually excellent (including very high pet-hair percentages in lab testing), though at least one outlet’s scoring calls pet-hair results more middling for a premium model.
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Navigation and pathing are widely reported as fast and efficient (including very quick mapping), but a few reviewers note map cleanup/edits, occasional looping, or getting wedged in tight gaps.
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The roller mop lift (about 10mm) helps on mixed flooring, and several reviews report it avoids wetting carpets; edge transitions can still dampen carpet edges in some tests unless you vacuum carpets first.
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Support and reliability feedback is generally strong in the reviewed periods, with reports of stable operation and the robot learning layouts/avoidances over time.
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Innovation is repeatedly highlighted around the move to a self-rinsing roller mop and newer sensing/edge-mapping approaches, positioning it as a notable step forward for the brand.
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Battery life is generally strong in real-world testing (including ~134 minutes in one lab run), but deep cleaning or max settings can require recharge-and-resume in larger homes; some regions also mention off-peak charging controls.
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Design impressions are mostly positive (premium black-and-gold look), though a few reviewers find some base/trim details less refined or more utilitarian than competitors.
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Assembly and initial setup are described as fast and low-effort, with guided onboarding and minimal parts to attach (like the side brush and ramp).
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Software support is portrayed as active, with firmware updates delivered through the app and maintenance tracking for many replaceable parts, helping preserve long-term performance.
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Controls & UI
4.2
★
★
★
★
★
★
★
★
★
2 reviews
4.2
Controls and UI are feature-rich with detailed cleaning presets and scheduling; some reviewers still prefer competitor apps for intuition, but most agree the toolset is extensive.
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Smart features are a big part of the pitch: rich in-app automation, schedules, and a built-in voice assistant, plus Matter/HomeKit support; however, Matter control is still relatively limited versus the full Ecovacs app.
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Privacy controls get positive notes for passcode-gated live camera viewing and opt-in data sharing options; several reviews still caution that camera-equipped robovacs require comfort with connected-device tradeoffs.
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Fine dust pickup on hard floors tests well overall, with reviewers noting clean edges and good general pickup when debris isn’t being scattered by the side brush.
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Price & Value
4.1
★
★
★
★
★
★
★
★
★
7 reviews
4.1
Value is commonly framed as a strong point versus pricier flagships, though it remains expensive and ongoing consumables (bags/detergent/rollers) affect long-term cost; most recommend buying during discounts.
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Dried-on stain removal is generally strong in real homes (ketchup, jelly, sauces), but some standardized scoring rates it slightly below average unless paired with its low-water, low-streak approach or multiple passes.
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Adaptive chassis lift/threshold handling is a helpful capability for small steps and thresholds (noted around ~0.79 inches), but it’s not positioned as the best-in-class step climber versus specialized competitors.
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Measured energy use is described as typical for this class in at least one comparison, with no major efficiency red flags called out beyond normal dock drying/cleaning cycles.
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Maintenance is moderate for a flagship: the roller system adds periodic filter/dirty-tank cleaning, plus routine bag/detergent checks; most reviewers like that the app tracks many wear parts, but some dock items still require manual monitoring.
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Obstacle avoidance is the most polarizing area: some testing reports below-average or even worst-in-comparison behavior around cords/objects, while other reviewers found it among the best at avoiding clutter; cables and small items remain a known risk.
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Rug handling depends on rug type: thicker rugs tend to be fine, while thin rugs with tassels or light backing can cause tangles and interruptions.
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On hard floors, it generally clears larger debris well, but multiple reviewers note occasional scattering or flinging of items like rice/oats (and one instance of dropped litter over a threshold).