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Dongle
★
★
★
★
★
★
★
★
★
★
10 reviews
4.7
The case retransmission feature is repeatedly highlighted as a standout, effectively acting like a built-in dongle for wired sources. Reviewers call it especially valuable for flights, TVs, laptops, and other non-Bluetooth sources.
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Multi-platform use is unusually strong: standard Bluetooth phone use plus wired-source retransmission via the case makes it work well across planes, laptops, and legacy devices. This versatility is often cited as the main reason to choose it over rivals.
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Reported latency is low enough for video calls, gaming, and video watching, with no widespread lip-sync complaints. This is treated as a performance strength for mixed media use.
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Most reviews emphasize a generous ear tip selection including multiple silicone sizes and foam tips, plus fit testing in the app. Tip variety helps many users, but the large housings can still be challenging for smaller ears.
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EQ customization is a standout strength, often called robust and among the best available, with multi-band control and personalization tools. Reviewers frequently use it to adjust brightness, bass emphasis, and overall tonal balance.
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Codec support
★
★
★
★
★
★
★
★
★
★
9 reviews
4.6
Codec support is a strength, commonly including SBC/AAC plus LDAC and additional LE Audio or LC3-type modes in some usage scenarios. One recurring caveat is that enabling certain codecs or modes may disable some processing features.
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Included accessories are frequently described as generous: multiple ear tip sizes including foam, plus several USB-C and 3.5mm-related cables supporting the case retransmission feature. The accessory bundle reinforces the product’s versatility.
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LDAC
★
★
★
★
★
★
★
★
★
★
9 reviews
4.5
LDAC is repeatedly called out as a major advantage for Android users seeking higher-quality Bluetooth audio. Some reviewers report tradeoffs where enabling LDAC can disable features like spatial sound or personalization options.
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Volume output
★
★
★
★
★
★
★
★
★
★
3 reviews
4.5
Volume output is commonly reported as having ample headroom, with some reviewers noting strong loudness even at moderate volume settings. The case retransmission feature is also described as providing usable levels without extra amplification.
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The smart touchscreen case is the defining feature: it acts as a control center and adds capabilities beyond typical charging cases. Reviewers love the functionality but frequently note the case is bulky/heavy, and a few mention UI or brightness quirks.
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USB-C
★
★
★
★
★
★
★
★
★
★
8 reviews
4.5
USB-C is central to the product experience for both charging and wired-source retransmission into the case. Reviewers appreciate the USB-C ecosystem compatibility and included cables for travel and laptop use.
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Charging
★
★
★
★
★
★
★
★
★
★
7 reviews
4.5
Charging options are versatile, commonly including USB-C plus Qi wireless charging for the case and quick-charge claims around 10 minutes for several hours. Overall charging experience is viewed positively and practical for daily use.
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Android support is consistently strong, with reviewers mentioning Google Fast Pair and benefits like LDAC on compatible phones. Multiple reviews reference successful use with modern Android flagships, though feature tradeoffs may apply when using LDAC.
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App
★
★
★
★
★
★
★
★
★
★
12 reviews
4.4
The JBL Headphones app is viewed as essential to unlock the full feature set, including EQ, ANC controls, fit tests, personalization, and case configuration. Most reviews like its depth and layout, though some report occasional instability or connection issues.
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Sound quality
★
★
★
★
★
★
★
★
★
★
12 reviews
4.4
Sound quality is widely praised as excellent and competitive with top-tier flagships, helped by the hybrid driver design and strong tuning tools. A few reviewers note minor tuning quirks (mid dips, brightness, spatial mode side effects) that EQ can address.
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Instrument separation and imaging are frequently praised, with the dual-driver design helping keep details distinct. Spatial processing can change timbre and separation perception depending on track and settings.
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Call mic quality is widely rated very good to excellent, with clear voice pickup in offices and outdoors. A few caveats include occasional Bluetooth noise or slight instability in extremely noisy environments.
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Sensors
★
★
★
★
★
★
★
★
★
★
4 reviews
4.4
Wear detection is commonly described as reliable for auto pause and resume. Some smart ambient or voice-detection behaviors can be sensitive depending on settings, but core sensor functionality is generally strong.
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The earbuds are repeatedly cited as IP55-rated, making them suitable for sweaty workouts and light rain. Several reviews note the case typically does not have an IP rating.
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Battery
★
★
★
★
★
★
★
★
★
★
11 reviews
4.4
Battery life is a consistent highlight, frequently described around roughly 8 hours with ANC and up to about 11 hours without, with the case extending totals significantly. Multiple reviews report real-world results close to published claims.
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Noise reduction for calls is repeatedly praised, especially for wind, traffic, trains, and office chatter, aided by multiple microphones and AI processing. Some scenarios like echoey spaces or extreme noise can still reduce performance.
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Find My
★
★
★
★
★
★
★
★
★
★
3 reviews
4.4
Find-my functionality for buds and/or case is mentioned as available via the JBL app and sometimes accessible from the case interface. It is treated as a useful part of the overall feature-rich ecosystem.
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Bluetooth connection is typically reported as stable with fast pairing and modern pairing helpers. The main connectivity complaint is occasional confusion when switching sources in multi-device setups rather than dropouts.
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Bass is generally described as punchy, deep, and fun, with multiple EQ presets for heavier low-end preferences. Some reviews caution it can be a bit boosted or become less ideal at very loud volumes without tweaking.
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Build quality
★
★
★
★
★
★
★
★
★
★
5 reviews
4.3
Build quality is generally described as premium and solid, with multiple reviews calling the hardware well-made. No major durability red flags show up, and the overall impression is of a flagship-level finish.
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ANC is highly adjustable via app and/or case, with adaptive modes and slider-style control. Reviewers like the fine-grain tuning, though dialing in the perfect balance can take some tweaking depending on fit and environment.
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Treble is usually reported as crisp and detailed without harshness, though a few listeners find it slightly bright out of the box. Reviewers commonly suggest EQ adjustments to reduce fatigue or tailor sparkle.
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Soundstage is often described as spacious with good left-right spread and scale for true wireless earbuds. Spatial audio can enhance the sense of width, though results vary by content and settings.
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Voice assistant triggering is supported via gesture controls and can be configured, working as expected in reviews that mention it. It is not a primary differentiator compared with the smart case and audio features.
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Preset EQs cover a broad range from relatively balanced profiles to very bass-heavy options, and are generally considered useful starting points. Some presets are extreme and may need manual refinement for balanced listening.
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Midrange is typically clear with strong vocal intelligibility, but several reviewers describe a mild V-shape or a small mid dip. Personalization tools and EQ are often recommended to bring mids forward if desired.
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ANC is consistently described as strong and competitive, reducing a lot of low-end rumble on planes/buses/streets. Multiple reviewers still say it falls short of absolute best-in-class Bose/AirPods levels, and fit/seal can noticeably affect results.
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Design is widely seen as premium and distinctive, dominated by the touchscreen smart case and stemmed buds. The most common aesthetic/ergonomic criticism is bulk: both the buds and the case are often described as large.
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High-volume clarity is generally strong with low distortion reported by some reviewers, but a few note the tuning can sound flatter or require EQ tweaks at very loud listening levels. Overall clarity remains above average for the segment.
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Multipoint is a key feature and is often reported as smooth and convenient, including seamless switching for calls. At least one review notes occasional wrong-device switching that requires toggling Bluetooth settings to recover.
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Spatial audio with head tracking is often described as impressive and immersive for movies and some music. A minority of reviews find the effect inconsistent or that it can dull timbre on certain tracks.
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On-bud touch controls are usually described as responsive and not overly sensitive, though some report slight delays. The case touchscreen is often praised as snappy but can feel laggy or overly bright in certain situations.
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Comfort is often praised once the correct tips are found, with several reviewers wearing them for long work sessions or workouts. Others find the large, deep housings intrusive or insecure, making comfort highly ear-shape dependent.
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Passive isolation is generally very good with the right tips, with foam tips often improving the seal further. Some smaller-ear users report seal leakage that reduces isolation and therefore also impacts ANC performance.
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Setup is usually described as quick and straightforward with fast pairing and case-based controls. Complexity mainly comes from the huge number of options and occasional app or case UI quirks.
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Transparency/Ambient modes are usually rated as useful and acceptable for quick conversations and situational awareness. They are commonly noted as not as natural as the very best competitors and may still prompt removing the buds for longer chats.
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Frequency response is described as consumer-friendly rather than strictly neutral, often with bass and treble emphasis and some midrange shaping. Most reviewers find it enjoyable, but neutral-seekers may prefer applying EQ.
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Stability
★
★
★
★
★
★
★
★
★
8 reviews
3.9
Fit stability is mixed across reviewers: some report a secure, ergonomic fit, while others have frequent readjustments or dislodges during running or sharp head turns. Tip choice, ear size, and housing depth strongly influence stability.
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Controls are customizable but several reviews note a tradeoff: you may have to choose between playback, volume, and ANC controls on-ear at the same time. The case UI helps, but some still consider this a usability compromise.
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VoiceAware or sidetone-style adjustment is available and can help conversational use and calls. At least one review finds it fiddly to tune, suggesting it works best after some experimentation rather than perfectly out of the box.
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Weight is generally manageable but the earbuds are repeatedly described as large and heavier-feeling than some rivals. Users with smaller ears are more likely to notice the bulk and shifting during movement.