Keypad

The keypad experience is a major plus: tactile, responsive buttons (often preferred over touchscreens), with anti-peep entry allowing extra digits around the real PIN for privacy.

The PIN Genie keypad improves security by shuffling digits, but it can slow entry and increase mistakes compared with a normal keypad.

The touchscreen keypad is widely praised for being backlit, responsive, and easy to use for 6-10 digit codes. Minor nitpicks include needing to wake it first and, in some workflows, pressing a confirm/lock button.

The keypad is easy to use in low light thanks to backlighting, but multiple reviews complain it can be hard to read in direct sunlight and that needing to tap the Yale logo first is not always obvious or convenient.

Keypad opinions are split. Some reviewers like the readability, one-touch locking, and convenience for kids or guests, while others report unresponsive inputs, confusing status feedback, fragile construction, and the need for a flat surface or screws for secure mounting.